diff --git a/.github/SUPPORT.md b/.github/SUPPORT.md index 119b2cc..5316c30 100644 --- a/.github/SUPPORT.md +++ b/.github/SUPPORT.md @@ -16,49 +16,13 @@ about 5 to 10 minutes. For more tips on how to make a minimally **repr**oducible **ex**ample, see this [StackOverflow link](https://stackoverflow.com/questions/5963269/how-to-make-a-great-r-reproducible-example). -## Where to post it? - -The [Bioconductor help](http://bioconductor.org/help/) web page gives an -overview of places that may help answer your question. - -* Bioconductor software related questions, such as bug reports and feature - requests, should be addressed in the appropriate `Bioconductor/slurmjobs` - GitHub repository. Follow our bug report and feature request templates on - GitHub. If the package does not have a GitHub repository, see the next bullet - point. - -* Bioconductor software usage questions should be addressed in the - [Bioconductor Support Website](https://support.bioconductor.org/). Make sure - to use the - [appropriate package tag](https://support.bioconductor.org/tag/slurmjobs), - otherwise the package authors will not get a notification. - -* General R questions can be posed at StackOverflow or at the - [RStudio Community](https://community.rstudio.com/) website especially if they - pertain to the `tidyverse` or the RStudio GUI or related products. - ## Issues or Feature Requests -Before opening a new issue or feature request, be sure to +The best place to report issues or make feature requests is on the [GitHub repository](https://github.com/LieberInstitute/slurmjobs). Before opening a new issue or feature request, be sure to [search issues and pull requests](https://github.com/LieberInstitute/slurmjobs/issues) -to ensure that one does not already exist or has been implemented in the -development version. +to ensure that one does not already exist or has been implemented in a more recent version. **Note**. You can remove the `is:open` search term in the issues page to search through open and closed issues. See [this link to learn more](https://help.github.com/articles/searching-issues-and-pull-requests/) about modifying the search. - -## What happens next? - -Our Bioconductor maintainers are limited in resources but they do strive to be -as responsive as possible. - -Please do not forget to tag the appropriate maintainer in the issue with their -GitHub username (e.g., @username). - -In order to make it easy as possible for Bioconductor core developers to -remediate the issue. Provide an accurate, brief, and reproducible report -as outlined in the issue templates. - -Thank you for trusting Bioconductor.