error error/tmp_backup_directory_not_found

[rodmayes]

Hi,

I configured but when i want to restored a course from list on search, appear this error.

error/tmp_backup_directory_not_found

[mackensen]

That's probably a permissions issue on the server; can you enable debugging and see if there's a more detailed error message?

[danisierravergel]

this is the error with active debugging

json's answer in the directory /site_temp/filedir/c3/ae
{"error":"Excepci\u00f3n al control de acceso","stacktrace":null,"debuginfo":null,"reproductionlink":null}

[mackensen]

Hm, it looks like the zip archive either isn't getting created or isn't getting transferred.

[danisierravergel]

Why can this happen?

[mackensen]

Any number of reasons; it's difficult to say without more information. Are there any errors in the log on the source system?

[danisierravergel]

Me voy a contestar a mi misma:
En la configuración para crear un web services, es necesario seleccionar que puede descargar archivos. Gracias por sus aportes y pluggin

[mackensen]

The repeated "PHP Deprecated: Automatically populating $HTTP_RAW_POST_DATA is deprecated and will be removed in a future version" errors in the log you sent me are interesting; I've seen those interfere with tests and they could be interfering with the backup file generation. That's just a guess though. You can address that by setting always_populate_raw_post_data to -1 in your php.ini on the source system.