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TROUBLESHOOTING.md

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Troubleshooting Guide

Issues starting MySQL or PostgreSQL with docker-compose

If you have any trouble starting the MySQL/PostgreSQL database, make sure any database service is not already running outside of docker. On OSX, you can stop the MySQL and PostgreSQL services by executing:

brew services stop mysql
brew services stop postgresql

or on Ubuntu with:

service mysql stop
service postgresql stop

Issues installing the Python MySQL package

Sometimes, precompiled wheels for the Python MySQL package are not available, and your pipenv may try to build the wheels itself. If you are on OSX, you may then sometimes see an error like the following:

[pipenv.exceptions.InstallError]:   File "/usr/local/lib/python3.7/site-packages/pipenv/core.py", line 1874, in do_install
[pipenv.exceptions.InstallError]:       keep_outdated=keep_outdated
[pipenv.exceptions.InstallError]:   File "/usr/local/lib/python3.7/site-packages/pipenv/core.py", line 1253, in do_init
[pipenv.exceptions.InstallError]:       pypi_mirror=pypi_mirror,
[pipenv.exceptions.InstallError]:   File "/usr/local/lib/python3.7/site-packages/pipenv/core.py", line 859, in do_install_dependencies
[pipenv.exceptions.InstallError]:       retry_list, procs, failed_deps_queue, requirements_dir, **install_kwargs
[pipenv.exceptions.InstallError]:   File "/usr/local/lib/python3.7/site-packages/pipenv/core.py", line 763, in batch_install
[pipenv.exceptions.InstallError]:       _cleanup_procs(procs, not blocking, failed_deps_queue, retry=retry)
[pipenv.exceptions.InstallError]:   File "/usr/local/lib/python3.7/site-packages/pipenv/core.py", line 681, in _cleanup_procs
[pipenv.exceptions.InstallError]:       raise exceptions.InstallError(c.dep.name, extra=err_lines)
[pipenv.exceptions.InstallError]: ['Collecting mysqlclient==1.3.14
...
< lots of error output >
...
ld: library not found for -lssl
...
< lots more error output >
...
error: command 'clang' failed with exit status 1
...

The solution is to install OpenSSL on your system:

brew install openssl

Then, make sure that clang is able to find it by adding the following line to your .bashrc.

export LIBRARY_PATH=$LIBRARY_PATH:/usr/local/opt/openssl/lib/