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Phillip Hue motion detector disconnect from zigbee network #615

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oddinge73 opened this issue Sep 25, 2024 · 1 comment
Open

Phillip Hue motion detector disconnect from zigbee network #615

oddinge73 opened this issue Sep 25, 2024 · 1 comment

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@oddinge73
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Hello.

I have some Phillip Hue motion detector, SML001, connected to Homey via app "Phillip Hue without bridge". I can add it to Homey, but after a while, it will disconnect, I have new Homey Pro 23, everything is updated. When motiondetector disconnect, I remove device from Homey, and add again. After many hours, or a day, it disconnect again. Get message: Zigbee-unit "Gang oppe" left network. Pr now it is only Hue motion detector disconnecting, not the other devices.

There are several zigbee repeater close to sensors, such as Namrom dimmers and smart-plug. This to ensure good zigbee routing.

Do you have a list of action I can try to do for troubleshooting?

@JohanBendz
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Hi @oddinge73
Have a look here: https://community.homey.app/t/advanced-zigbee-troubleshooting-on-homey/115930
I'v just released a new version of the app, please report back to me if this is more stable.

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