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If the in-app message's position not being set to "full", the in-app will auto disappear with animation and app freezes on some devices #623

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iLabsJason opened this issue Apr 7, 2023 · 3 comments
Open

If the in-app message's position not being set to "full", the in-app will auto disappear with animation and app freezes on some devices #623

iLabsJason opened this issue Apr 7, 2023 · 3 comments

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@iLabsJason
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iLabsJason commented Apr 7, 2023 •
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Descriptions:

On some devices, If the in-app message's position not being set to "full", the in-app message will appear with animation, and then auto disappear, and app be frozen.
Looks the SDK keep calls the method webView.calculateHeight and the result of height keeps decrease.

Device info:

iPhone 6s Plus
iOS 15.7.1

Logs:

2023-04-07 00:30:30.263453-0700 PrizePool[1028:33924] 💛 00:30:30.2620:0x282e38ac0:IterableTaskRunner:onTaskScheduled(notification:):61
2023-04-07 00:30:30.264777-0700 PrizePool[1028:33925] 💛 00:30:30.2640:0x282e11540:IterableTaskRunner:run():102
2023-04-07 00:30:30.265550-0700 PrizePool[1028:33924] 💛 00:30:30.2640:0x282e38ac0:OfflineRequestProcessor:futureFromTask(withTaskId:):303
2023-04-07 00:30:30.271220-0700 PrizePool[1028:33925] 💛 00:30:30.2700:0x282e11540:IterableTaskRunner:processTasks():141
2023-04-07 00:30:30.271870-0700 PrizePool[1028:33925] 💛 00:30:30.2710:0x282e11540:HealthMonitor:canProcess():88
2023-04-07 00:30:30.273647-0700 PrizePool[1028:33817] 💛 00:30:30.2730:0x282efe8c0:OfflineRequestProcessor:addPendingTask(taskId:):330: adding pending task: 8757417A-C513-4B89-B769-4B8319F21022
2023-04-07 00:30:30.274384-0700 PrizePool[1028:33925] 💛 00:30:30.2740:0x282e11540:IterableTaskRunner:execute(task:):185: Executing taskId: 8757417A-C513-4B89-B769-4B8319F21022, name: event2023-04-07 00:30:30.280983-0700 PrizePool[1028:33603] 💛 00:30:30.2800:0x282ea8700:IterableHtmlMessageViewController:viewDidAppear(:):159
s/trackInAppOpen
2023-04-07 00:30:30.290376-0700 PrizePool[1028:33925] 💛 00:30:30.2860:0x282e11540:IterableTaskRunner:processAPICallTask(processor:task:):199
2023-04-07 00:30:30.293971-0700 PrizePool[1028:33925] 💛 00:30:30.2930:0x282e11540:IterableAPICallTaskProcessor:process(task:):16
2023-04-07 00:30:30.536307-0700 PrizePool[1028:33603] 💛 00:30:30.5350:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1726.0
2023-04-07 00:30:30.603408-0700 PrizePool[1028:33603] 💛 00:30:30.6030:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1690.0
2023-04-07 00:30:30.618980-0700 PrizePool[1028:33603] 💛 00:30:30.6180:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1654.0
2023-04-07 00:30:30.662046-0700 PrizePool[1028:33603] 💛 00:30:30.6610:0x282ea8700:IterableHtmlMessageViewController:webView(:didFinish:):319
2023-04-07 00:30:30.666771-0700 PrizePool[1028:33603] 💛 00:30:30.6660:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1618.0
2023-04-07 00:30:30.673153-0700 PrizePool[1028:33603] 💛 00:30:30.6720:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1618.0
2023-04-07 00:30:30.673755-0700 PrizePool[1028:33603] 💛 00:30:30.6730:0x282ea8700:IterableHtmlMessageViewController:animateWhileEntering(:):246
2023-04-07 00:30:30.679314-0700 PrizePool[1028:33603] 💛 00:30:30.6790:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1582.0
2023-04-07 00:30:30.691012-0700 PrizePool[1028:33603] 💛 00:30:30.6900:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1546.0
2023-04-07 00:30:30.729287-0700 PrizePool[1028:33603] 💛 00:30:30.7280:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1510.0
2023-04-07 00:30:30.742231-0700 PrizePool[1028:33603] 💛 00:30:30.7400:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1474.0
2023-04-07 00:30:30.789910-0700 PrizePool[1028:33603] 💛 00:30:30.7890:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1438.0
2023-04-07 00:30:30.805947-0700 PrizePool[1028:33603] 💛 00:30:30.7990:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1402.0
2023-04-07 00:30:30.841711-0700 PrizePool[1028:33603] 💛 00:30:30.8410:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1366.0
2023-04-07 00:30:30.855650-0700 PrizePool[1028:33603] 💛 00:30:30.8530:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1330.0
2023-04-07 00:30:30.866577-0700 PrizePool[1028:33603] 💛 00:30:30.8660:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1294.0
2023-04-07 00:30:30.874301-0700 PrizePool[1028:33818] 💛 00:30:30.8730:0x282e2a080:IterableAPICallTaskProcessor:process(task:):31: Task finished successfully
2023-04-07 00:30:30.875017-0700 PrizePool[1028:33818] 💛 00:30:30.8750:0x282e2a080:IterableTaskRunner:processTaskResultInQueue(task:taskResult:):231
2023-04-07 00:30:30.877619-0700 PrizePool[1028:33925] 💛 00:30:30.8770:0x282e11540:IterableTaskRunner:processTaskResultInQueue(task:taskResult:):241: task: 8757417A-C513-4B89-B769-4B8319F21022 succeeded
2023-04-07 00:30:30.878205-0700 PrizePool[1028:33925] 💛 00:30:30.8780:0x282e11540:IterableTaskRunner:deleteTask(task:):281: deleting task: 8757417A-C513-4B89-B769-4B8319F21022
2023-04-07 00:30:30.882079-0700 PrizePool[1028:33603] 💛 00:30:30.8810:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1258.0
2023-04-07 00:30:30.888935-0700 PrizePool[1028:33925] 💛 00:30:30.8880:0x282e11540:OfflineRequestProcessor:onTaskFinishedWithSuccess(notification:):309
2023-04-07 00:30:30.891470-0700 PrizePool[1028:33925] 💛 00:30:30.8900:0x282e11540:IterableTaskRunner:processTasks():159
2023-04-07 00:30:30.893697-0700 PrizePool[1028:33925] 💛 00:30:30.8930:0x282e11540:IterableTaskRunner:processTasks():141
2023-04-07 00:30:30.894284-0700 PrizePool[1028:33924] 💛 00:30:30.8940:0x282e38ac0:OfflineRequestProcessor:resolveTask(value:):339: task: 8757417A-C513-4B89-B769-4B8319F21022 finished with success
2023-04-07 00:30:30.895618-0700 PrizePool[1028:33925] 💛 00:30:30.8950:0x282e11540:HealthMonitor:canProcess():88
2023-04-07 00:30:30.896047-0700 PrizePool[1028:33924] 💛 00:30:30.8960:0x282e38ac0:RequestProcessorUtil:defaultOnSuccess(:):96: trackInAppOpen(_:location:inboxSessionId:onSuccess:onFailure:) succeeded, got response: [AnyHashable("code"): Success, AnyHashable("msg"): , AnyHashable("params"): ]
2023-04-07 00:30:30.896777-0700 PrizePool[1028:33925] 💛 00:30:30.8960:0x282e11540:IterableTaskRunner:processTasks():173: No tasks to execute
2023-04-07 00:30:30.897330-0700 PrizePool[1028:33925] 💛 00:30:30.8970:0x282e11540:IterableTaskRunner:scheduleNext():120
2023-04-07 00:30:30.902857-0700 PrizePool[1028:33603] 💛 00:30:30.9010:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1222.0
2023-04-07 00:30:30.914797-0700 PrizePool[1028:33603] 💛 00:30:30.9140:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1186.0
2023-04-07 00:30:30.927219-0700 PrizePool[1028:33603] 💛 00:30:30.9260:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1150.0
2023-04-07 00:30:30.936538-0700 PrizePool[1028:33603] 💛 00:30:30.9360:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1114.0
2023-04-07 00:30:30.947074-0700 PrizePool[1028:33603] 💛 00:30:30.9460:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1078.0
2023-04-07 00:30:30.957216-0700 PrizePool[1028:33603] 💛 00:30:30.9560:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1042.0
2023-04-07 00:30:30.972473-0700 PrizePool[1028:33603] 💛 00:30:30.9710:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 1006.0
2023-04-07 00:30:30.988207-0700 PrizePool[1028:33603] 💛 00:30:30.9870:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 970.0
2023-04-07 00:30:31.002997-0700 PrizePool[1028:33603] 💛 00:30:31.0020:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 934.0
2023-04-07 00:30:31.017256-0700 PrizePool[1028:33603] 💛 00:30:31.0160:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 898.0
2023-04-07 00:30:31.033604-0700 PrizePool[1028:33603] 💛 00:30:31.0320:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 862.0
2023-04-07 00:30:31.045777-0700 PrizePool[1028:33603] 💛 00:30:31.0450:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 826.0
2023-04-07 00:30:31.057546-0700 PrizePool[1028:33603] 💛 00:30:31.0560:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 790.0
2023-04-07 00:30:31.069923-0700 PrizePool[1028:33603] 💛 00:30:31.0690:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 754.0
2023-04-07 00:30:31.080764-0700 PrizePool[1028:33603] 💛 00:30:31.0800:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 718.0
2023-04-07 00:30:31.095226-0700 PrizePool[1028:33603] 💛 00:30:31.0940:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 682.0
2023-04-07 00:30:31.106876-0700 PrizePool[1028:33603] 💛 00:30:31.1060:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 655.0
2023-04-07 00:30:31.119922-0700 PrizePool[1028:33603] 💛 00:30:31.1190:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 639.0
2023-04-07 00:30:31.137661-0700 PrizePool[1028:33603] 💛 00:30:31.1360:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 623.0
2023-04-07 00:30:31.151347-0700 PrizePool[1028:33603] 💛 00:30:31.1510:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 607.0
2023-04-07 00:30:31.161851-0700 PrizePool[1028:33603] 💛 00:30:31.1610:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 591.0
2023-04-07 00:30:31.172762-0700 PrizePool[1028:33603] 💛 00:30:31.1720:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 575.0
2023-04-07 00:30:31.181691-0700 PrizePool[1028:33603] 💛 00:30:31.1810:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 559.0
2023-04-07 00:30:31.208624-0700 PrizePool[1028:33603] 💛 00:30:31.2070:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 543.0
2023-04-07 00:30:31.221508-0700 PrizePool[1028:33603] 💛 00:30:31.2200:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 527.0
2023-04-07 00:30:31.233471-0700 PrizePool[1028:33603] 💛 00:30:31.2320:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 511.0
2023-04-07 00:30:31.245432-0700 PrizePool[1028:33603] 💛 00:30:31.2450:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 495.0
2023-04-07 00:30:31.257320-0700 PrizePool[1028:33603] 💛 00:30:31.2560:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 479.0
2023-04-07 00:30:31.266729-0700 PrizePool[1028:33603] 💛 00:30:31.2660:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 463.0
2023-04-07 00:30:31.276480-0700 PrizePool[1028:33603] 💛 00:30:31.2760:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 447.0
2023-04-07 00:30:31.287793-0700 PrizePool[1028:33603] 💛 00:30:31.2870:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 431.0
2023-04-07 00:30:31.298278-0700 PrizePool[1028:33603] 💛 00:30:31.2980:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 415.0
2023-04-07 00:30:31.308356-0700 PrizePool[1028:33603] 💛 00:30:31.3070:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 399.0
2023-04-07 00:30:31.320159-0700 PrizePool[1028:33603] 💛 00:30:31.3190:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 383.0
2023-04-07 00:30:31.330284-0700 PrizePool[1028:33603] 💛 00:30:31.3290:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 367.0
2023-04-07 00:30:31.342805-0700 PrizePool[1028:33603] 💛 00:30:31.3420:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 351.0
2023-04-07 00:30:31.352649-0700 PrizePool[1028:33603] 💛 00:30:31.3520:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 335.0
2023-04-07 00:30:31.362431-0700 PrizePool[1028:33603] 💛 00:30:31.3620:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 319.0
2023-04-07 00:30:31.367621-0700 PrizePool[1028:33603] 💛 00:30:31.3670:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 303.0
2023-04-07 00:30:31.378433-0700 PrizePool[1028:33603] 💛 00:30:31.3780:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 287.0
2023-04-07 00:30:31.389533-0700 PrizePool[1028:33603] 💛 00:30:31.3880:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 271.0
2023-04-07 00:30:31.400429-0700 PrizePool[1028:33603] 💛 00:30:31.3990:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 255.0
2023-04-07 00:30:31.410648-0700 PrizePool[1028:33603] 💛 00:30:31.4100:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 239.0
2023-04-07 00:30:31.419608-0700 PrizePool[1028:33603] 💛 00:30:31.4190:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 223.0
2023-04-07 00:30:31.429242-0700 PrizePool[1028:33603] 💛 00:30:31.4280:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 207.0
2023-04-07 00:30:31.436004-0700 PrizePool[1028:33603] 💛 00:30:31.4350:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 191.0
2023-04-07 00:30:31.445406-0700 PrizePool[1028:33603] 💛 00:30:31.4450:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 175.0
2023-04-07 00:30:31.450167-0700 PrizePool[1028:33603] 💛 00:30:31.4490:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 159.0
2023-04-07 00:30:31.458208-0700 PrizePool[1028:33603] 💛 00:30:31.4570:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 143.0
2023-04-07 00:30:31.466362-0700 PrizePool[1028:33603] 💛 00:30:31.4650:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 127.0
2023-04-07 00:30:31.474818-0700 PrizePool[1028:33603] 💛 00:30:31.4740:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 111.0
2023-04-07 00:30:31.486731-0700 PrizePool[1028:33603] 💛 00:30:31.4860:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 95.0
2023-04-07 00:30:31.496512-0700 PrizePool[1028:33603] 💛 00:30:31.4960:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 79.0
2023-04-07 00:30:31.503035-0700 PrizePool[1028:33603] 💛 00:30:31.5020:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 63.0
2023-04-07 00:30:31.511491-0700 PrizePool[1028:33603] 💛 00:30:31.5110:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 47.0
2023-04-07 00:30:31.516045-0700 PrizePool[1028:33603] 💛 00:30:31.5150:0x282ea8700:IterableHtmlMessageViewController:calculateWebViewPosition(webView:safeAreaInsets:parentPosition:paddingLeft:paddingRight:location:):306: height: 31.0
2023-04-07 00:30:31.524871-0700 PrizePool[1028:33603] ❤️ 00:30:31.5240:0x282ea8700:WebViewProtocol:calculateHeight():49: unable to get height
@asfo
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asfo commented May 25, 2023

I'm also facing this issue.

Any update here? @Iterable

@empowerMax
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Had this as well last year, we raised this with Iterable support.

In our case, it ended up being our HTML in our template was malformed slightly (missing close tag from memory). Could be worth a look if you haven't already 🤞

@Rspoon3
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Rspoon3 commented Oct 22, 2024

I'm also facing this issue.

Any update here?

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@asfo @Rspoon3 @empowerMax @iLabsJason