Troubleshooting & FAQ

Common RealSense SR300 Problems

VIDIOC_DQBUF error 19, No such device

https://github.com/IntelRealSense/librealsense/issues/71

Reported as a power issue on the USB 3.0 bus. We've found switching USB ports and/or the addition or removal of a USB3.0 hub will resolve this problem.

libusb_open(...) returned LIBUSB_ERROR_ACCESS

https://github.com/intel-ros/realsense/issues/237

This is a permissions problem and the best known resolution is to add your current user account to the plugdev group. Replace yourUserAccount in the following command:

sudo adduser yourUserAccount plugdev

sudo reboot