[PROD] can't reset password with a username - even though it says I can

[nanometrenat]

Issue

I had to reset my password - so went to https://go.ifrc.org/recover-account

My user is from the days when username is not the same as email address. The screen says I should "Enter the email/username you used during registration" - so I did, however it gave me a message saying "That email is not associated with a user".
I could reset the password fine if I put my email address in (it just meant I had to remember which email address I had registered with... I had a note of my username but not which email address it related to).

Anyway, need to make sure the message onscreen matches what the user can actually do - either allow them to enter their username or remove reference to the username on the screen.

Thanks

Impact

People who registered prior to the change to username approach

Is there a workaround?

If people figure out that email will work, then they can enter their email address

[mbmueller]

What is the consensus here? Should we only remove the information that a reset can be done using the username or should the possibility to reset the password using the username be added?

[nanometrenat]

What is the consensus here? Should we only remove the information that a reset can be done using the username or should the possibility to reset the password using the username be added?

That's one for @tovari to advise!

[mbmueller]

I would like to contribute to this project and would like to start with this issue, so I am thankful for any input on how this issue should be resolved.