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West of Loathing on GOG: failing to retrieve game info or download Linux version #4129

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PurpleJillybeans opened this issue Nov 19, 2024 · 0 comments
Open

West of Loathing on GOG: failing to retrieve game info or download Linux version #4129

PurpleJillybeans opened this issue Nov 19, 2024 · 0 comments
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bug:unconfirmed Someone works on identifying the issue

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@PurpleJillybeans
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Describe the bug

When clicking on the entry for West of Loathing (purchased from GOG) on the Library tab, a summary of the game is shown briefly before being replaced with a "Cannot get game info" error screen. When attempting to install, the installation dialog waits forever while "Getting download size..." and "Getting install size..." appear if the Linux version is chosen. It works properly if the Windows version is chosen.

Add logs

(05:35:49) INFO:    [Legendary]:        Legendary location: /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary
(05:35:49) INFO:    [Gog]:              GOGDL location: /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl
(05:35:49) INFO:    [Connection]:       Connectivity: check-online
(05:35:49) INFO:    [Connection]:       Pinging external endpoints
(05:35:49) INFO:    [Gog]:              Checking for existing gog manifests
(05:35:50) WARNING: [Backend]:          Failed to register protocol with OS.
(05:35:50) INFO:    [Connection]:       Connectivity: online
(05:35:50) INFO:    [Backend]:          User Not Found, removing it from Store
(05:35:50) INFO:    [Gog]:              Checking if login is valid
(05:35:50) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(05:35:50) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(05:35:50) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(05:35:50) INFO:    [Frontend]:         Refreshing undefined Library
(05:35:50) WARNING: [Backend]:          refresh not implemented on Sideload Library Manager
(05:35:50) INFO:    [Legendary]:        Refreshing library...
(05:35:50) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(05:35:50) INFO:    [Backend]:          Frontend Ready
(05:35:50) INFO:    [Backend]:          AreWeAntiCheatYet data downloaded
(05:35:50) INFO:    [Backend]:          Checking for current version changelog
(05:35:51) INFO:    [Gog]:              Getting GOG library
(05:35:51) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(05:35:51) INFO:    [Gog]:              GOG presence set
(05:35:51) INFO:    [Gog]:              Saved username to config file
(05:35:54) INFO:    [Winetricks]:       Downloading Winetricks
(05:35:54) INFO:    [DXVKInstaller]:    Updating dxvk to: dxvk-2.5.1
(05:35:54) INFO:    [Legendary]:        Running command: LEGENDARY_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/legendaryConfig/legendary /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/legendary --version
(05:35:54) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json --version
(05:35:54) INFO:    [Nile]:             Running command: NILE_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/nile_config /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/nile --version
(05:35:54) INFO:    [Backend]:          
System Information:
CPU: 12x Intel(R) Xeon(R) W-11855M CPU @ 3.20GHz
Memory: 16.47 GB (used: 4 GB)
GPUs:
  GPU 0:
    Name: NVIDIA Corporation GA104GLM [RTX A4000 Mobile]
    IDs: D=24b7 V=10de SD=22d8 SV=17aa
    Driver: nvidia
  GPU 1:
    Name: Intel Corporation Tiger Lake-H GT1 [UHD Graphics]
    IDs: D=9a70 V=8086 SD=22d8 SV=17aa
    Driver: i915
OS: Debian GNU/Linux 6.11.9-amd64 (linux)

The current system is not a Steam Deck
We are running inside a Flatpak container

Software Versions:
  Heroic: 2.15.2 Emeth
  Legendary: 0.20.36 Urban Flight (Heroic)
  gogdl: 1.1.2
  comet: comet 0.1.2

  Nile: 1.1.2 Will A. Zeppeli

(05:35:55) INFO:    [WineDownloader]:   Updating wine versions info
(05:35:55) INFO:    [WineDownloader]:   Fetching upstream information...
(05:35:55) INFO:    [DownloadManager]:  Downloader: Finished downloading https://github.com/doitsujin/dxvk/releases/download/v2.5.1/dxvk-2.5.1.tar.gz
(05:35:55) INFO:    [DXVKInstaller]:    Downloaded dxvk, extracting...
(05:35:55) INFO:    [DXVKInstaller]:    dxvk updated!
(05:35:55) INFO:    [Backend]:          Starting the Download Queue
(05:35:56) INFO:    [WineDownloader]:   wine versions updated
(05:36:01) INFO:    [Gog]:              Saved games data
(05:36:01) WARNING: [Backend]:          listUpdateableGames not implemented on Sideload Library Manager
(05:36:01) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(05:36:01) INFO:    [Gog]:              Found 1 game(s) to update
(05:36:01) INFO:    [Gog]:              Skipping auto-update for Stardew Valley
(05:36:44) INFO:    [ExtraGameInfo]:    Getting ExtraGameInfo data for West of Loathing
(05:36:44) INFO:    [ExtraGameInfo]:    Getting PCGamingWiki data for West of Loathing
(05:36:44) INFO:    [ExtraGameInfo]:    Getting HowLongToBeat data for West of Loathing
(05:36:45) INFO:    [ExtraGameInfo]:    Getting GamesDB data for West of Loathing
(05:36:45) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(05:36:45) INFO:    [ExtraGameInfo]:    Getting ExtraGameInfo data for West of Loathing
(05:36:45) INFO:    [ExtraGameInfo]:    Getting PCGamingWiki data for West of Loathing
(05:36:45) INFO:    [ExtraGameInfo]:    Getting HowLongToBeat data for West of Loathing
(05:36:45) INFO:    [ExtraGameInfo]:    Getting GamesDB data for West of Loathing
(05:36:45) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(05:36:45) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(05:36:45) INFO:    [Gog]:              Getting game metadata: GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info 1154606028 --os linux
(05:36:45) INFO:    [Gog]:              Getting game metadata: GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info 1154606028 --os linux
(05:36:45) ERROR:   [ExtraGameInfo]:    Got AxiosError when sending HowLongToBeat request for West of Loathing: {
  "message": "Request failed with status code 404",
  "name": "Error",
  "stack": "Error: Request failed with status code 404\n    at createError (/app/bin/heroic/resources/app.asar/node_modules/axios/lib/core/createError.js:16:15)\n    at settle (/app/bin/heroic/resources/app.asar/node_modules/axios/lib/core/settle.js:17:12)\n    at IncomingMessage.handleStreamEnd (/app/bin/heroic/resources/app.asar/node_modules/axios/lib/adapters/http.js:322:11)\n    at IncomingMessage.emit (node:events:531:35)\n    at endReadableNT (node:internal/streams/readable:1696:12)\n    at processTicksAndRejections (node:internal/process/task_queues:82:21)",
  "config": {
    "transitional": {
      "silentJSONParsing": true,
      "forcedJSONParsing": true,
      "clarifyTimeoutError": false
    },
    "transformRequest": [
      null
    ],
    "transformResponse": [
      null
    ],
    "timeout": 0,
    "xsrfCookieName": "XSRF-TOKEN",
    "xsrfHeaderName": "X-XSRF-TOKEN",
    "maxContentLength": -1,
    "maxBodyLength": -1,
    "headers": {
      "Accept": "*/*",
      "Content-Type": "application/json",
      "User-Agent": "HeroicGamesLauncher/2.15.2",
      "Referer": "https://howlongtobeat.com/",
      "Content-Length": 355
    },
    "method": "post",
    "url": "https://www.howlongtobeat.com/api/search",
    "data": "{\"searchType\":\"games\",\"searchTerms\":[\"West\",\"of\",\"Loathing\"],\"searchPage\":1,\"size\":20,\"searchOptions\":{\"games\":{\"userId\":0,\"platform\":\"\",\"sortCategory\":\"popular\",\"rangeCategory\":\"main\",\"rangeTime\":{\"min\":0,\"max\":0},\"gameplay\":{\"perspective\":\"\",\"flow\":\"\",\"genre\":\"\"},\"modifier\":\"\"},\"users\":{\"sortCategory\":\"postcount\"},\"filter\":\"\",\"sort\":0,\"randomizer\":0}}"
  },
  "status": 404
}
(05:36:45) ERROR:   [ExtraGameInfo]:    Got AxiosError when sending HowLongToBeat request for West of Loathing: {
  "message": "Request failed with status code 404",
  "name": "Error",
  "stack": "Error: Request failed with status code 404\n    at createError (/app/bin/heroic/resources/app.asar/node_modules/axios/lib/core/createError.js:16:15)\n    at settle (/app/bin/heroic/resources/app.asar/node_modules/axios/lib/core/settle.js:17:12)\n    at IncomingMessage.handleStreamEnd (/app/bin/heroic/resources/app.asar/node_modules/axios/lib/adapters/http.js:322:11)\n    at IncomingMessage.emit (node:events:531:35)\n    at endReadableNT (node:internal/streams/readable:1696:12)\n    at processTicksAndRejections (node:internal/process/task_queues:82:21)",
  "config": {
    "transitional": {
      "silentJSONParsing": true,
      "forcedJSONParsing": true,
      "clarifyTimeoutError": false
    },
    "transformRequest": [
      null
    ],
    "transformResponse": [
      null
    ],
    "timeout": 0,
    "xsrfCookieName": "XSRF-TOKEN",
    "xsrfHeaderName": "X-XSRF-TOKEN",
    "maxContentLength": -1,
    "maxBodyLength": -1,
    "headers": {
      "Accept": "*/*",
      "Content-Type": "application/json",
      "User-Agent": "HeroicGamesLauncher/2.15.2",
      "Referer": "https://howlongtobeat.com/",
      "Content-Length": 355
    },
    "method": "post",
    "url": "https://www.howlongtobeat.com/api/search",
    "data": "{\"searchType\":\"games\",\"searchTerms\":[\"West\",\"of\",\"Loathing\"],\"searchPage\":1,\"size\":20,\"searchOptions\":{\"games\":{\"userId\":0,\"platform\":\"\",\"sortCategory\":\"popular\",\"rangeCategory\":\"main\",\"rangeTime\":{\"min\":0,\"max\":0},\"gameplay\":{\"perspective\":\"\",\"flow\":\"\",\"genre\":\"\"},\"modifier\":\"\"},\"users\":{\"sortCategory\":\"postcount\"},\"filter\":\"\",\"sort\":0,\"randomizer\":0}}"
  },
  "status": 404
}
(05:36:45) DEBUG:   [Backend]:          ProtonDB data for 597220 {"bestReportedTier":"platinum","confidence":"moderate","score":0.68,"tier":"platinum","total":8,"trendingTier":"platinum"}
(05:36:45) DEBUG:   [Backend]:          ProtonDB data for 597220 {"bestReportedTier":"platinum","confidence":"moderate","score":0.68,"tier":"platinum","total":8,"trendingTier":"platinum"}
(05:36:45) DEBUG:   [Backend]:          SteamDeck data for 597220 {"success":1,"results":{"appid":597220,"resolved_category":3,"resolved_items":[{"display_type":4,"loc_token":"#SteamDeckVerified_TestResult_DefaultControllerConfigFullyFunctional"},{"display_type":4,"loc_token":"#SteamDeckVerified_TestResult_ControllerGlyphsMatchDeckDevice"},{"display_type":4,"loc_token":"#SteamDeckVerified_TestResult_InterfaceTextIsLegible"},{"display_type":4,"loc_token":"#SteamDeckVerified_TestResult_DefaultConfigurationIsPerformant"}],"steam_deck_blog_url":"","search_id":null}}
(05:36:45) DEBUG:   [Backend]:          SteamDeck data for 597220 {"success":1,"results":{"appid":597220,"resolved_category":3,"resolved_items":[{"display_type":4,"loc_token":"#SteamDeckVerified_TestResult_DefaultControllerConfigFullyFunctional"},{"display_type":4,"loc_token":"#SteamDeckVerified_TestResult_ControllerGlyphsMatchDeckDevice"},{"display_type":4,"loc_token":"#SteamDeckVerified_TestResult_InterfaceTextIsLegible"},{"display_type":4,"loc_token":"#SteamDeckVerified_TestResult_DefaultConfigurationIsPerformant"}],"steam_deck_blog_url":"","search_id":null}}
(05:36:47) ERROR:   [Gog]:              TypeError: Cannot read properties of undefined (reading '*')
    at Module.Xr [as getInstallInfo] (/app/bin/heroic/resources/app.asar/build/main/main.js:27:24767)
    at /app/bin/heroic/resources/app.asar/build/main/main.js:184:4033
    at WebContents.<anonymous> (node:electron/js2c/browser_init:2:83537)
(05:36:47) ERROR:   [Gog]:              TypeError: Cannot read properties of undefined (reading '*')
    at Module.Xr [as getInstallInfo] (/app/bin/heroic/resources/app.asar/build/main/main.js:27:24767)
    at /app/bin/heroic/resources/app.asar/build/main/main.js:184:4033
    at WebContents.<anonymous> (node:electron/js2c/browser_init:2:83537)
(05:36:47) ERROR:   [Frontend]:         Cannot get game info
(05:36:47) ERROR:   [Frontend]:         Cannot get game info
(05:36:47) ERROR:   [Frontend]:         Cannot get game info
(05:36:52) ERROR:   [Frontend]:         Cannot get game info
(05:37:33) INFO:    [Backend]:          Exitting to tray instead of quitting
(05:39:51) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(05:39:52) INFO:    [Gog]:              Getting game metadata: GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info 1154606028 --os linux
(05:39:54) ERROR:   [Gog]:              TypeError: Cannot read properties of undefined (reading '*')
    at Module.Xr [as getInstallInfo] (/app/bin/heroic/resources/app.asar/build/main/main.js:27:24767)
    at /app/bin/heroic/resources/app.asar/build/main/main.js:184:4033
    at WebContents.<anonymous> (node:electron/js2c/browser_init:2:83537)
(05:40:05) INFO:    [ExtraGameInfo]:    Using cached ExtraGameInfo data for West of Loathing
(05:40:05) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(05:40:05) INFO:    [ExtraGameInfo]:    Using cached ExtraGameInfo data for West of Loathing
(05:40:05) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(05:40:05) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(05:40:05) INFO:    [Gog]:              Getting game metadata: GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info 1154606028 --os linux
(05:40:05) INFO:    [Gog]:              Getting game metadata: GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info 1154606028 --os linux
(05:40:06) ERROR:   [Gog]:              TypeError: Cannot read properties of undefined (reading '*')
    at Module.Xr [as getInstallInfo] (/app/bin/heroic/resources/app.asar/build/main/main.js:27:24767)
    at /app/bin/heroic/resources/app.asar/build/main/main.js:184:4033
    at WebContents.<anonymous> (node:electron/js2c/browser_init:2:83537)
(05:40:06) ERROR:   [Gog]:              TypeError: Cannot read properties of undefined (reading '*')
    at Module.Xr [as getInstallInfo] (/app/bin/heroic/resources/app.asar/build/main/main.js:27:24767)
    at /app/bin/heroic/resources/app.asar/build/main/main.js:184:4033
    at WebContents.<anonymous> (node:electron/js2c/browser_init:2:83537)
(05:40:06) ERROR:   [Frontend]:         Cannot get game info
(05:40:06) ERROR:   [Frontend]:         Cannot get game info
(05:40:06) ERROR:   [Frontend]:         Cannot get game info
(05:40:15) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(05:40:15) INFO:    [Gog]:              Getting game metadata: GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info 1154606028 --os linux
(05:40:16) ERROR:   [Gog]:              TypeError: Cannot read properties of undefined (reading '*')
    at Module.Xr [as getInstallInfo] (/app/bin/heroic/resources/app.asar/build/main/main.js:27:24767)
    at /app/bin/heroic/resources/app.asar/build/main/main.js:184:4033
    at WebContents.<anonymous> (node:electron/js2c/browser_init:2:83537)
(05:40:18) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(05:40:18) INFO:    [Gog]:              Getting game metadata: GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info 1154606028 --os windows
(05:40:51) INFO:    [Gog]:              Running command: GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
(05:40:51) INFO:    [Gog]:              GOG presence set

[11/19/2024, 5:35:50 AM] GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
[11/19/2024, 5:35:50 AM] GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
[11/19/2024, 5:35:50 AM] GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
[11/19/2024, 5:35:50 AM] GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
{"access_token":"<redacted>","expires_in":3600,"token_type":"bearer","scope":"","session_id":"<redacted>","refresh_token":"<redacted>","user_id":"<redacted>","loginTime":1732012551.1830323}
[11/19/2024, 5:35:51 AM] GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
{"access_token":"<redacted>","expires_in":3600,"token_type":"bearer","scope":"","session_id":"<redacted>","refresh_token":"<redacted>","user_id":"<redacted>","loginTime":1732012551.1830323}
[11/19/2024, 5:35:54 AM] GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json --version
1.1.2
[11/19/2024, 5:36:01 AM] GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
{"access_token":"<redacted>","expires_in":3600,"token_type":"bearer","scope":"","session_id":"<redacted>","refresh_token":"<redacted>","user_id":"<redacted>","loginTime":1732012551.1830323}
[11/19/2024, 5:36:45 AM] GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
[11/19/2024, 5:36:45 AM] GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
[11/19/2024, 5:36:45 AM] GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
{"access_token":"<redacted>","expires_in":3600,"token_type":"bearer","scope":"","session_id":"<redacted>","refresh_token":"<redacted>","user_id":"<redacted>","loginTime":1732012551.1830323}
[11/19/2024, 5:36:45 AM] GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info 1154606028 --os linux
[11/19/2024, 5:36:45 AM] GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info 1154606028 --os linux
[GENERIC DOWNLOAD_MANAGER] INFO: Platform is Linux, redirecting download to Linux Native installer manager
[LINUX] INFO: Initialized Linux Download Manager
[API] INFO: Getting info from products endpoint for id: 1154606028
{"download_size": 0, "disk_size": 0, "dlcs": [{"title": "West of Loathing: Reckonin' at Gun Manor", "id": 1450564046, "languages": [["en"]]}], "languages": ["en"], "folder_name": "West of Loathing", "dependencies": [], "versionName": "1.11.11.11.11", "builds": null}
[11/19/2024, 5:39:51 AM] GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
{"access_token":"<redacted>","expires_in":3600,"token_type":"bearer","scope":"","session_id":"<redacted>","refresh_token":"<redacted>","user_id":"<redacted>","loginTime":1732012551.1830323}
[11/19/2024, 5:39:52 AM] GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info 1154606028 --os linux
[GENERIC DOWNLOAD_MANAGER] INFO: Platform is Linux, redirecting download to Linux Native installer manager
[LINUX] INFO: Initialized Linux Download Manager
[API] INFO: Getting info from products endpoint for id: 1154606028
{"download_size": 0, "disk_size": 0, "dlcs": [{"title": "West of Loathing: Reckonin' at Gun Manor", "id": 1450564046, "languages": [["en"]]}], "languages": ["en"], "folder_name": "West of Loathing", "dependencies": [], "versionName": "1.11.11.11.11", "builds": null}
[11/19/2024, 5:40:05 AM] GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
[11/19/2024, 5:40:05 AM] GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
[11/19/2024, 5:40:05 AM] GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
{"access_token":"<redacted>","expires_in":3600,"token_type":"bearer","scope":"","session_id":"<redacted>","refresh_token":"<redacted>","user_id":"<redacted>","loginTime":1732012551.1830323}
[11/19/2024, 5:40:05 AM] GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info 1154606028 --os linux
[11/19/2024, 5:40:05 AM] GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info 1154606028 --os linux
[GENERIC DOWNLOAD_MANAGER] INFO: Platform is Linux, redirecting download to Linux Native installer manager
[LINUX] INFO: Initialized Linux Download Manager
[API] INFO: Getting info from products endpoint for id: 1154606028
{"download_size": 0, "disk_size": 0, "dlcs": [{"title": "West of Loathing: Reckonin' at Gun Manor", "id": 1450564046, "languages": [["en"]]}], "languages": ["en"], "folder_name": "West of Loathing", "dependencies": [], "versionName": "1.11.11.11.11", "builds": null}
[11/19/2024, 5:40:15 AM] GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
{"access_token":"<redacted>","expires_in":3600,"token_type":"bearer","scope":"","session_id":"<redacted>","refresh_token":"<redacted>","user_id":"<redacted>","loginTime":1732012551.1830323}
[11/19/2024, 5:40:15 AM] GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info 1154606028 --os linux
[GENERIC DOWNLOAD_MANAGER] INFO: Platform is Linux, redirecting download to Linux Native installer manager
[LINUX] INFO: Initialized Linux Download Manager
[API] INFO: Getting info from products endpoint for id: 1154606028
{"download_size": 0, "disk_size": 0, "dlcs": [{"title": "West of Loathing: Reckonin' at Gun Manor", "id": 1450564046, "languages": [["en"]]}], "languages": ["en"], "folder_name": "West of Loathing", "dependencies": [], "versionName": "1.11.11.11.11", "builds": null}
[11/19/2024, 5:40:18 AM] GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
{"access_token":"<redacted>","expires_in":3600,"token_type":"bearer","scope":"","session_id":"<redacted>","refresh_token":"<redacted>","user_id":"<redacted>","loginTime":1732012551.1830323}
[11/19/2024, 5:40:18 AM] GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json info 1154606028 --os windows
[GENERIC DOWNLOAD_MANAGER] INFO: Depot version: 2
[V2] INFO: Initialized V2 Download Manager
[API] INFO: Getting Dependencies repository
{"size": {"*": {"download_size": 0, "disk_size": 0}, "en-US": {"download_size": 412609155, "disk_size": 547035350}}, "dlcs": [{"title": "West of Loathing: Reckonin' at Gun Manor", "id": "1450564046", "size": {"*": {"download_size": 0, "disk_size": 0}, "en-US": {"download_size": 110856412, "disk_size": 115389809}}}], "buildId": "53682241137323517", "languages": ["en-US"], "folder_name": "West of Loathing", "dependencies": [], "versionEtag": "\"3029409259\"", "versionName": "1.11.11.11.11", "available_branches": [null, "support beta"], "builds": {"total_count": 16, "count": 3, "items": [{"build_id": "53682241137323517", "product_id": "1154606028", "os": "windows", "branch": null, "version_name": "1.11.11.11.11", "tags": ["editor_v_1_4_0", "csb_10_5_2_o_92"], "public": true, "date_published": "2020-09-11T20:41:22+0000", "generation": 2, "link": "https://gog-cdn-fastly.gog.com/content-system/v2/meta/34/0b/340b8a8d95a64876dd0f5db2377650f5"}, {"build_id": "52455400880058467", "product_id": "1154606028", "os": "windows", "branch": null, "version_name": "1.11.11.1j", "tags": ["editor_v_1_4_0", "csb_10_6_1_o_130"], "public": true, "date_published": "2019-07-16T16:00:37+0000", "generation": 2, "link": "https://gog-cdn-fastly.gog.com/content-system/v2/meta/af/3b/af3bc635896ae2b75e1d81f82a78f346"}, {"build_id": "51821185260169712", "product_id": "1154606028", "os": "windows", "branch": "support beta", "version_name": "1.11.1b", "tags": ["editor_v_1_3_2", "csb_10_5_2_o_79"], "public": true, "date_published": "2018-12-09T21:42:32+0000", "generation": 2, "link": "https://gog-cdn-fastly.gog.com/content-system/v2/meta/74/c3/74c34a746eb8af629c4a4dd0d440ef4d"}], "has_private_branches": true}}
[11/19/2024, 5:40:51 AM] GOGDL_CONFIG_PATH=/home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gogdlConfig /app/bin/heroic/resources/app.asar.unpacked/build/bin/x64/linux/gogdl --auth-config-path /home/jill/.var/app/com.heroicgameslauncher.hgl/config/heroic/gog_store/auth.json auth
{"access_token":"<redacted>","expires_in":3600,"token_type":"bearer","scope":"","session_id":"<redacted>","refresh_token":"<redacted>","user_id":"<redacted>","loginTime":1732012551.1830323}

Steps to reproduce

  1. Open the Library tab.
  2. Click entry for West of Loathing to display game info, or click the "install" button to open the installation dialog.
  3. Error manifests: information fails to load.

Expected behavior

Game information should be retrieved and displayed without any error messages.

Screenshots

No response

Heroic Version

Latest Stable (Flatpak)

System Information

Debian Sid

Additional information

No other game seems to be affected. Possibly related to the unusual version number scheme WoL uses?
@PurpleJillybeans PurpleJillybeans added the bug:unconfirmed Someone works on identifying the issue label Nov 19, 2024
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