Error popup logging into Epic #4099
Comments
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seems like connectivity problems can you try using legendary directly and see if it can connect? https://github.com/derrod/legendary this is what we use internally to connect to epic stuff |
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Same issue here and cannot login via legendary too..i have urlib3 already installed (heroic launcher 2.15.2 on ArchLinux 6.11.7) |
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legendary log output legendary version "0.20.34", codename "Direct Intervention" |
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Came here from the urllib3 bug. These aren't the same issue. The OP here is having issues resolving the DNS for the Epic host in their stack trace. The other issue here is that DNS has been resolved but your operating system can't figure out how to route traffic to that address. It may be any number of problems but it's an issue with your environment (ISP, computer, home network, etc) not with the software, thus it's not easy for anyone to help you debug this. As for the DNS resolution error, it's likely a different environmental issue (DNS configuration, DNS server error, etc.) Neither of these are bugs in the software aside from this software likely wanting to retry the DNS error and make the unreachable network error clearer |
Describe the bug
An error has occurred! Try to Logout and Login on your Epic account.
[cli] INFO: Logging in...[Core] INFO: Trying to re-use existing login session...[Core] WARNING: Resuming failed for unknown reason: ConnectionError(MaxRetryError('HTTPSConnectionPool(host='account-public-service-prod03.ol.epicgames.com', port=443): Max retries exceeded with url: /account/api/oauth/verify (Caused by NameResolutionError("<urllib3.connection.HTTPSConnection object at 0x7bb6b3115430>: Failed to resolve 'account-public-service-prod03.ol.epicgames.com' ([Errno -3] Temporary failure in name resolution)"))'))
[Core] INFO: Falling back to using refresh token...[Core] INFO: Logging in...Traceback (most recent call last):
File "urllib3/connectionpool.py", line 466, in _make_requestFile "urllib3/connectionpool.py", line 1095, in validate_conn
File "urllib3/connection.py", line 730, in connect
File "urllib3/connection.py", line 909, in ssl_wrap_socket_and_match_hostname
File "urllib3/util/ssl.py", line 469, in ssl_wrap_socketFile "urllib3/util/ssl.py", line 513, in _ssl_wrap_socket_impl
File "ssl.py", line 501, in wrap_socket
File "ssl.py", line 1074, in _create
File "ssl.py", line 1343, in do_handshakesocket.timeout: _ssl.c:1116: The handshake operation timed out
The above exception was the direct cause of the following exception:
Traceback (most recent call last):
File "requests/adapters.py", line 667, in send
File "urllib3/connectionpool.py", line 843, in urlopenFile "urllib3/util/retry.py", line 474, in increment
File "urllib3/util/util.py", line 39, in reraise
File "urllib3/connectionpool.py", line 789, in urlopenFile "urllib3/connectionpool.py", line 490, in _make_request
File "urllib3/connectionpool.py", line 468, in _make_requestFile "urllib3/connectionpool.py", line 369, in _raise_timeout
urllib3.exceptions.ReadTimeoutError: HTTPSConnectionPool(host='account-public-service-prod03.ol.epicgames.com', port=443): Read timed out. (read timeout=10)
During handling of the above exception, another exception occurred:
Traceback (most recent call last):File "legendary/cli.py", line 3224, in
File "legendary/cli.py", line 3133, in main
File "legendary/cli.py", line 192, in list_games
File "legendary/core.py", line 256, in loginFile "legendary/core.py", line 241, in _loginFile "legendary/api/egs.py", line 117, in start_session
File "requests/sessions.py", line 637, in postFile "requests/sessions.py", line 589, in requestFile "requests/sessions.py", line 703, in send
File "requests/adapters.py", line 713, in sendrequests.exceptions.ReadTimeout: HTTPSConnectionPool(host='account-public-service-prod03.ol.epicgames.com', port=443): Read timed out. (read timeout=10)[PYI-82564:ERROR] Failed to execute script 'cli' due to unhandled exception!
Add logs
Steps to reproduce
pops automatically
Expected behavior
no popup / no Python errors
Screenshots
No response
Heroic Version
Latest Stable
System Information
Ubuntu 22.04.5
Additional information
No response
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