diff --git a/src/components/USAIdentifier.astro b/src/components/USAIdentifier.astro index 15e6538e..735c6dde 100644 --- a/src/components/USAIdentifier.astro +++ b/src/components/USAIdentifier.astro @@ -47,7 +47,7 @@ import gsa_logo from '@assets/images/gsa-logo.svg'
+ This Smart Bulletin was Archived on July 6, 2023 +
++ This Smart Bulletin was Archived on July 18, 2023 +
++ This Smart Bulletin was Archived on August 16, 2023 +
++ This Smart Bulletin was Archived on July 24, 2023 +
++ This Smart Bulletin was Archived on August 1, 2023 +
++ This Smart Bulletin was Archived on August 23, 2023 +
+1 The Department of Defense is excluded from requirements contained in Sec. 2. “Management of Purchase Cards” of P.L. 112-194. The Department of Defense shall follow the requirements for purchase card management contained in Section 2784 of Title 10, United States Code, as amended by P.L. 112-194. The Department of Defense shall comply with all other Sections contained in P.L. 112-194, to include Sec. 3. “Management of Travel Cards,” and Sec.4. “Management of Centrally Billed Accounts.” +
+ diff --git a/src/content/smart-bulletins/022.md b/src/content/smart-bulletins/022.md index 3925add4..35ef8c18 100644 --- a/src/content/smart-bulletins/022.md +++ b/src/content/smart-bulletins/022.md @@ -5,15 +5,16 @@ number: "No. 022" order: 022 businessline: "Purchase, Travel, Fleet, and Integrated" published: "Dec 2, 2021" -lastupdated: "Feb 26, 2024" +lastupdated: "Mar 8, 2024" --- UPDATE: | Date | Version History Action Log - Summary of Action/Changes | | ----------- | ----------- | | December 2, 2021| Implementation of Smart Bulletin #22 | -| August 23, 2023 | Revised to update GSA SmartPay 3 Master Contract language and remove obsolete guidance. | +| August 23, 2023| Revised to update GSA SmartPay 3 Master Contract language and remove obsolete guidance. | | February 26, 2024 | Updated GSPC requirements for the 2024 GSA SmartPay Training Forum. | +| March 8, 2024 | Revised for administrative updates | ## Effective Date @@ -25,7 +26,7 @@ Purchase, Travel, Fleet, and Integrated ## Introduction -Public Law 112-194, The Charge Card Abuse Prevention Act of 2012, and Office of Management and Budget (OMB) Circular A-123, Appendix B, “Improving the Management of Government Charge Card Programs,” emphasize the need for agencies to effectively manage their charge card programs. Therefore, agency/organization government charge card personnel must possess a thorough understanding of applicable statutes, policies, procedures, and best practices to help ensure charge card programs are managed properly and agency refund potential is maximized. Agency/organization government charge card personnel are also charged with the responsibility of ensuring that: +Public Law 112-194, The Charge Card Abuse Prevention Act of 2012, and Office of Management and Budget (OMB) Circular A-123, Appendix B, “Improving the Management of Government Charge Card Programs,” emphasize the need for agencies to effectively manage their charge card programs. Therefore, agency/organization government charge card personnel must possess a thorough understanding of applicable statutes, policies, procedures, and best practices to help ensure charge card programs are managed properly, and agency refund potential is maximized. Agency/organization government charge card personnel are also charged with the responsibility of ensuring that: - Charge cards/accounts are correctly established, maintained, and closed out. - Card/account holders are trained (including maintenance training). - Appropriate transaction monitoring is conducted. @@ -67,22 +68,23 @@ GSA is permitted to modify the GSPC requirements if program performance warrants To obtain the GSPC, candidates should complete the following steps: 1. Satisfy the coursework requirements. Specifically, all GSPC candidates must complete a minimum of seven classes, which includes two GSA Qualifying classes and five Bank/Brand Qualifying classes. -Acceptable classes will be designated as “GSPC - GSA Qualifying Class” and “GSPC - Bank/Brand Qualifying Class” on the GSPC qualifying course list available on the forum’s website (gsasmartpayforum.org) and within the GSA SmartPay Training Forum’s mobile app. +Acceptable classes will be designated as “GSPC - GSA Qualifying Class” and “GSPC - Bank/Brand Qualifying Class” on the GSPC qualifying course list available on the forum’s website (gsasmartpayforum.org) and within the GSA SmartPay Training Forum’s mobile app. 2. After the GSA SmartPay Training Forum, GSPC candidates will receive an email with a link to the GSA SmartPay Training website, where they will confirm that they have met the coursework and experience requirements. **Please note this email will be sent out approximately one month after the conclusion of the forum.** - GSPC candidates shall confirm that the requirements have been met by answering the following two questions on the GSA SmartPay Training website: + GSPC candidates shall confirm that the requirements have been met by answering the following two questions on the GSA SmartPay Training website: - - Coursework: I have met the coursework requirement during the GSA SmartPay Training Forum by attending at least two GSA Qualifying classes and at least five Bank/Brand Qualifying classes, as outlined in Smart Bulletin No. 022. +- Coursework: I have met the coursework requirement during the GSA SmartPay Training Forum by attending at least two GSA Qualifying classes and at least five Bank/Brand Qualifying classes, as outlined in Smart Bulletin No. 022. - - Experience: I have met the experience requirement by having a minimum of six months of continuous, hands-on experience working in an agency/organization’s GSA SmartPay program prior to receiving the GSPC. +- Experience: I have met the experience requirement by having a minimum of six months of continuous, hands-on experience working in an agency/organization’s GSA SmartPay program prior to receiving the GSPC. - Failure by the GSPC candidate to confirm on the GSA SmartPay Training website that the coursework and experience requirements have been met will result in: - - Receiving the following message: “You have not met the minimum requirements to be issued a GSA SmartPay Program Certification. Please see Smart Bulletin No. 022.” - - **The GSPC is not being issued.** +Failure by the GSPC candidate to confirm on the GSA SmartPay Training website that the coursework and experience requirements have been met will result in: +- Receiving the following message: “You have not met the minimum requirements to be issued a GSA SmartPay Program Certification. Please see Smart Bulletin No. 022.” - **Candidates are permitted to resubmit answers at any time after the requirements have been met.** - -3. For those candidates that confirm on the GSA SmartPay Training website that the coursework and experience requirements have been met, the GSPC will be available immediately to them. +- **The GSPC is not being issued.** + + **Candidates are permitted to resubmit answers at any time after the requirements have been met.** + +3. For those candidates who confirm on the GSA SmartPay Training website that the coursework and experience requirements have been met, the GSPC will be available immediately to them. 4. Certificates will be accessible via the GSA SmartPay Training website. diff --git a/src/content/smart-bulletins/023.md b/src/content/smart-bulletins/023.md new file mode 100644 index 00000000..cf79b151 --- /dev/null +++ b/src/content/smart-bulletins/023.md @@ -0,0 +1,57 @@ +--- +title: "Smart Bulletin No. 023" +intro: "GSA SmartPay - Third Party Payment Processors " +number: "No. 023" +order: 023 +businessline: "Purchase, Travel, Fleet, and Integrated" +published: "Oct 27, 2021" +lastupdated: "Mar 22, 2024" +--- + +UPDATE: +| Date | Version History Action Log - Summary of Action/Changes | +| ----------- | ----------- | +| October 27, 2021 | Implementation of Smart Bulletin #23 | +| August 15, 2023 | Revised for administrative updates. | +| March 22, 2024 | Revised for administrative updates | + +## Effective Date + +From Issuance until superseded. + +## Business Line(s) Affected + +Purchase, Travel, Fleet, and Integrated + + +## Introduction + +The Center for Charge Card Management (CCCM) frequently receives inquiries from customer agencies on the use of third-party payment processors. Third-party payment processors (e.g., PayPal, Square, etc.) offer e-commerce/internet payment solutions for commercial transactions. The processors own merchant accounts that allow them to accept and process charge card orders on behalf of other companies. Many merchants choose to utilize third party payment processors in order to accept payments without having to establish a merchant account through a bank. Some merchants find that this is a more cost-effective option, especially if they do not process enough transactions to establish their own merchant account to accept charge cards. Merchants pay third-party processors a transaction fee for these services rather than processing transactions through a merchant bank. + +**Transactions using third party payment processors are considered to be high risk transactions** (particularly those made with unknown or unusual merchants, see [guidance](https://www.fincen.gov/resources/advisories/fincen-advisory-fin-2012-a010)) and alternative methods of payment should always be considered. However, if a merchant is well known or there is prior purchase history with the merchant, third party payment methods can be safe. Cardholders should still ensure any processing terms and conditions remain advantageous to the Government. +NOTE: This policy **does not** apply to merchants (either online or ‘brick and mortar’ stores) who process cardholder transactions directly with a credit card processor such +as Mastercard or Visa. This exemption includes programs such as the GSA Commercial Platform program. + +### CONSIDERATIONS: +When deciding on the appropriate use of third-party payment platforms, agencies should instruct cardholders to take into consideration the following issues: + +**1. Account Establishment Requirement** +In some instances, the cardholder may be required to establish an account in order to make a purchase through a third party payment processor. The individual may be asked to provide detailed information and also to agree to commercial terms and conditions provided by the processor. Cardholders are prohibited to establish accounts and agree to commercial terms and conditions without consent from their legal counsel. Cardholders who agree to commercial terms and conditions without the proper authority or approval may be in violation of the Anti-Deficiency Act. + +**2. Account Verification Limits** +In some instances, third-party payment processors require account verification after a certain dollar threshold has been reached during an established period of time (e.g., one month, one year). These limits vary depending on the third-party payment processor. The third-party payment processor will not process payments above that threshold until the cardholder provides the payment processor with a bank account number to verify that the cardholder is the actual owner of the card. This feature is in place to help prevent and detect fraud. However, GSA SmartPay Government charge cards are not linked to commercial or individual bank accounts. Therefore, it is impossible for cardholders to provide this information. This could result in a limitation on cardholders’ abilities to make timely purchases, or the cardholder may be asked to create a business account that does not require bank account information but may have fees associated with it. It’s important that cardholders be aware of which accounts may or may not be created and that they have the proper authority to create an account. + +**3. Disputes** +The dispute process for third-party payment systems differs from those of VISA and MasterCard processes. In a typical dispute process, the issuing bank works with the merchant directly to resolve a disputed transaction. The merchant is directly responsible for dispute resolution and any associated payments. When a third party payment processor has been utilized, however, the processor works with the issuing bank as an intermediary on behalf of the merchant. In some instances, when using a third-party payment process, the dispute process may differ greatly from that of the issuing bank dispute process. Cardholders should be instructed to read and thoroughly understand the third-party payment processors' dispute policy prior to making the purchase. +2 + +**4. Merchant Name** +While truncation of merchant name is happening less and less with third payment systems, it is still something for cardholders to consider when using these tools. The truncated merchant name may create difficulty for reporting, reconciliation, and oversight purposes. + +**5. Data** +There is often less Level II and Level III transactional data available when utilizing a third party payment processor. The cardholder may only receive the merchant name and dollar amount of the transaction when making a purchase with a third party payment processor. + + +## Action + +CCCM suggests that each agency/organization develop and issue internal guidance for the use of third-party payment systems. This guidance should include criteria for when and why these transactions are authorized, as well as the requirement of relevant documentation to demonstrate that other vendors and payment options were considered. Agency/Organization Program Coordinators (A/OPCs) shall ensure that all charge cardholders are educated on agency-specific policies relating to the use of third-party payment processors. diff --git a/src/content/smart-bulletins/024.md b/src/content/smart-bulletins/024.md new file mode 100644 index 00000000..c86f2a23 --- /dev/null +++ b/src/content/smart-bulletins/024.md @@ -0,0 +1,43 @@ +--- +title: "Smart Bulletin No. 024" +intro: "GSA SmartPay – Rewards Program Policy and Guidance" +number: "No. 024" +order: 024 +businessline: "Purchase, Integrated, and Fleet" +published: "May 22, 2019" +lastupdated: "Mar 22, 2024" +--- + +UPDATE: +| Date | Version History Action Log - Summary of Action/Changes | +| ----------- | ----------- | +| May 22, 2019 | Implementation of Smart Bulletin #24 | +| August 21, 2023 | Revised to update for administrative changes. | +| March 22, 2024 | Revised for administrative updates | + +## Effective Date + +From Issuance until superseded. + + +## Business Line(s) Affected + +Purchase, Integrated, and Fleet + +## Introduction + +Purchase account holders are frequently using sources like eBay, Amazon.com and others to meet agency requirements. Many of these online merchants have implemented incentive programs such as “rewards points/dollars” to further attract additional business. Fleet account holders are also encountering similar reward and incentive programs offered at gas stations. Questions often arise regarding the appropriateness and proper disposition of incentives received under these programs. + +## Summary + +The Center for Charge Card Management (CCCM) frequently receives inquiries from account holders regarding registration and participation in merchant incentive programs when using a purchase or fleet card. While participation in these programs is allowable if agency policy permits, it’s important to note that these rewards or incentives are the property of the Federal government and may only be used for official business purposes. These rewards are not for personal use or private gain. +1 + +The Standards of Ethical Conduct for Employees of the Executive Branch (Title 5, Chapter XVI, Section 2635 of the Code of Federal Regulations) states: “An employee shall not use his public office for his own private gain.” The purchase and flee cards are used to acquire products and services intended for the government’s use, and charges made with the card are paid for with government funds. + +Government purchase and fleet account holders who register their GSA SmartPay purchase or fleet cards with these merchants must be aware that any reward points or other incentives are not for personal use. The points or incentives must be used for future government purchases or to benefit the cardholder’s agency/organization in some way. For more information on this topic and other topics on Managing GSA SmartPay purchase or fleet cards, please use the following resources: + + +## Action + +Purchase and fleet card A/OPCs need to ensure purchase and fleet account holders within their purview are aware that they may only participate in merchant reward/loyalty programs if agency policy permits. Account holders also need to be advised that if they register pursuant to agency policy and enroll in a merchant reward program, a GSA SmartPay purchase, or fleet card in any rewards/incentive program, these rewards are not for personal use and shall be used in a manner to benefit the government agency. The purchase cardholders should also be informed to refer to the language in CFR Title 5 – Standards of Ethical Conduct for Employees of the Executive Branch for further information. Account holders with questions about ethics rules should be directed to contact their agency Ethics Official (usually an attorney in the agency’s Office of General Counsel). diff --git a/src/content/smart-bulletins/025.md b/src/content/smart-bulletins/025.md new file mode 100644 index 00000000..2db6758b --- /dev/null +++ b/src/content/smart-bulletins/025.md @@ -0,0 +1,49 @@ +--- +title: "Smart Bulletin No. 025" +intro: "GSA SmartPay-Record Retention Requirements " +number: "No. 025" +order: 025 +businessline: "Purchase, Travel, Fleet, and Integrated" +published: "Sep 10, 2015" +lastupdated: "Mar 22, 2024" +--- + +UPDATE: +| Date | Version History Action Log - Summary of Action/Changes | +| ----------- | ----------- | +| September 10, 2015 | Implementation of Smart Bulletin #25 | +| October 25, 2023 | Revised for administrative format change(s)+ This Smart Bulletin was Archived on August 21, 2023 +
+{item.data.lastupdated} | ))} - { smartbulletinsData.data.bulletins.map(item => ( -||||
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