From cfa8b82e947b59b667decd1d636988fc482dbc3f Mon Sep 17 00:00:00 2001 From: Faye <151191835+fayexou@users.noreply.github.com> Date: Tue, 2 Jul 2024 15:12:06 -0400 Subject: [PATCH 1/2] =?UTF-8?q?Create=20Blog=20Post=20=E2=80=9C2024/07/202?= =?UTF-8?q?4-07-02-case-study-removing-barriers-to-applying-for-a-presiden?= =?UTF-8?q?tial-pardon=E2=80=9D?= MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit --- ...s-to-applying-for-a-presidential-pardon.md | 43 +++++++++++++++++++ 1 file changed, 43 insertions(+) create mode 100644 content/news/2024/07/2024-07-02-case-study-removing-barriers-to-applying-for-a-presidential-pardon.md diff --git a/content/news/2024/07/2024-07-02-case-study-removing-barriers-to-applying-for-a-presidential-pardon.md b/content/news/2024/07/2024-07-02-case-study-removing-barriers-to-applying-for-a-presidential-pardon.md new file mode 100644 index 0000000000..a003753e11 --- /dev/null +++ b/content/news/2024/07/2024-07-02-case-study-removing-barriers-to-applying-for-a-presidential-pardon.md @@ -0,0 +1,43 @@ +--- +# Originally published at the following URL +source_url: https://www.justice.gov/atj/access-doj/case-studies/removing-barriers-applying-presidential-pardon +source: doj +date: 2024-06-06 +title: "Case study: Removing barriers to applying for a presidential pardon" +deck: The Office of the Pardon Attorney (PARDON) partnered with Access DOJ, a + department-wide initiative led by the Office for Access, both within the U.S. + Department of Justice, to simplify and streamline the Presidential pardon + application process, particularly for those without legal assistance. By + conducting usability testing and gathering feedback, they identified issues + with the existing application, such as its complexity and length. As a result, + they redesigned the forms to be more accessible and understandable, reducing + the overall length and complexity, and providing clear guidance and resources, + which led to positive initial feedback and a more efficient process for both + applicants and staff. +summary: The Office of the Pardon Attorney (PARDON) partnered with Access DOJ, a + department-wide initiative led by the Office for Access, both within the U.S. + Department of Justice, to simplify and streamline the Presidential pardon + application process, particularly for those without legal assistance. By + conducting usability testing and gathering feedback, they identified issues + with the existing application, such as its complexity and length. As a result, + they redesigned the forms to be more accessible and understandable, reducing + the overall length and complexity, and providing clear guidance and resources, + which led to positive initial feedback and a more efficient process for both + applicants and staff. +# See all topics at https://digital.gov/topics +topics: + - accessibility + - design + - research + - human-centered-design + - user-centered-design + - usability + - best-practices + - trust + - content-strategy +slug: case-study-removing-barriers-to-applying-for-a-presidential-pardon +# Controls how this page appears across the site +# 0 -- hidden +# 1 -- visible +weight: 1 +--- From 962fadf893fcc1bde1ba2ee4aaae581706c2efc4 Mon Sep 17 00:00:00 2001 From: Toni Bonitto Date: Mon, 8 Jul 2024 16:09:05 -0400 Subject: [PATCH 2/2] Update 2024-07-02-case-study-removing-barriers-to-applying-for-a-presidential-pardon.md shorten summary --- ...s-to-applying-for-a-presidential-pardon.md | 24 ++++--------------- 1 file changed, 4 insertions(+), 20 deletions(-) diff --git a/content/news/2024/07/2024-07-02-case-study-removing-barriers-to-applying-for-a-presidential-pardon.md b/content/news/2024/07/2024-07-02-case-study-removing-barriers-to-applying-for-a-presidential-pardon.md index a003753e11..917123ff61 100644 --- a/content/news/2024/07/2024-07-02-case-study-removing-barriers-to-applying-for-a-presidential-pardon.md +++ b/content/news/2024/07/2024-07-02-case-study-removing-barriers-to-applying-for-a-presidential-pardon.md @@ -4,26 +4,9 @@ source_url: https://www.justice.gov/atj/access-doj/case-studies/removing-barrier source: doj date: 2024-06-06 title: "Case study: Removing barriers to applying for a presidential pardon" -deck: The Office of the Pardon Attorney (PARDON) partnered with Access DOJ, a - department-wide initiative led by the Office for Access, both within the U.S. - Department of Justice, to simplify and streamline the Presidential pardon - application process, particularly for those without legal assistance. By - conducting usability testing and gathering feedback, they identified issues - with the existing application, such as its complexity and length. As a result, - they redesigned the forms to be more accessible and understandable, reducing - the overall length and complexity, and providing clear guidance and resources, - which led to positive initial feedback and a more efficient process for both - applicants and staff. -summary: The Office of the Pardon Attorney (PARDON) partnered with Access DOJ, a - department-wide initiative led by the Office for Access, both within the U.S. - Department of Justice, to simplify and streamline the Presidential pardon - application process, particularly for those without legal assistance. By - conducting usability testing and gathering feedback, they identified issues - with the existing application, such as its complexity and length. As a result, - they redesigned the forms to be more accessible and understandable, reducing - the overall length and complexity, and providing clear guidance and resources, - which led to positive initial feedback and a more efficient process for both - applicants and staff. +deck: "At the Department of Justice, Access DOJ and the Office of the Pardon Attorney (PARDON) partnered to simplify and streamline the presidential pardon application process. By conducting usability testing and gathering feedback, they identified key issues with the existing application, such as its complexity and length. See how redesigning the forms to be more accessible and understandable led to a more efficient process for both applicants and staff." +summary: "At the Department of Justice, Access DOJ and the Office of the Pardon Attorney (PARDON) partnered to simplify and streamline the presidential pardon application process. By conducting usability testing and gathering feedback, they identified key issues with the existing application, such as its complexity and length. See how redesigning the forms to be more accessible and understandable led to a more efficient process for both applicants and staff." + # See all topics at https://digital.gov/topics topics: - accessibility @@ -40,4 +23,5 @@ slug: case-study-removing-barriers-to-applying-for-a-presidential-pardon # 0 -- hidden # 1 -- visible weight: 1 + ---