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Consider revising content that mentions "between 6-9 months" #357

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h-m-f-t opened this issue Oct 5, 2023 · 0 comments
Open

Consider revising content that mentions "between 6-9 months" #357

h-m-f-t opened this issue Oct 5, 2023 · 0 comments

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@h-m-f-t
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h-m-f-t commented Oct 5, 2023

Setting expectations is important, and I wonder if "between 6-9 months" on the pra.digital.gov home page or other content undersells the time it will take to get approval.

Having recently obtained PRA clearance for a form that took nearly 12 months (and was told that was fast), I wonder if the "between 6-9 months" language reflects a common experience. I also recognize there are different kinds of clearances with different agency/OMB subprocesses.

Consider whether using something like "9-12 months" is more true-to-life. Use real data from agencies if possible instead of optimistic, best-case projections.

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