diff --git a/_projects/state-department-leveraging-data-to-support-the-release-of-222-nicaraguan-political-prisoners.md b/_projects/state-department-leveraging-data-to-support-the-release-of-222-nicaraguan-political-prisoners.md
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@@ -31,11 +31,6 @@ Three U.S. Digital Corps Fellows joined the M/SS/CfA data task force to manage t
 * USDC Fellows also contributed to the **daily production of Secretary of State and White House operation reports** and ensured reporting metrics provided detailed status updates on parolees throughout the process. In addition, Fellows regularly provided data extracts for NGOs providing ongoing legal and psychological support to the parolees, and produced ad-hoc reports for the Operations Center, hotel liaison team, and the Virginia state government.  
 * Last but not least, USDC Fellows were critical in **developing family reunification and community reintegration reporting criteria**, collecting data to track departures, and liaising with NGOs, the hotel team, and the Operations Center to ensure all parolees had ongoing support once the task force concluded.
 
-In the next phase, the Fellows interviewed two groups of users affected by the Safety and Well Being Follow Up Call: leaders of home study and post-release services programs, who would implement the new process, and case aides, who currently conduct calls. After five hours of calls, the team was better able to empathize and understand the perspectives of the callers, sponsors, and children. They learned that one of the biggest challenges, for everyone involved, was limited availability of sponsors and children during business hours, when many are working or in school.
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-Finally, the Fellows conducted a process map and content audit of the existing universe of procedures, reports, proposals, and a motley of program questionnaires to learn best practices that shelters were already using in their SWB calls. They prepared a proposal of over 30 new plain language questions that incorporated three virtual check-ins at seven business days, 14 business days, and 30 business days after a child’s release to a sponsor. An expanded medical and mental health section would eliminate the need for redundant post-release COVID-19 check-ins. The proposal also included relevant pre-call information, standardized the post-call assessment and escalation process, and coordinated with partners such as the Department of Justice’s Executive Office of Immigration Review. 
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 ## The impact 
 
 By leveraging inter-bureau and interagency cooperation **all 222 political prisoners were connected with ongoing support from family, friends, and/or NGOs within six days of their release from prison**.