MLaaS

[Wanrashid1]

Each month, approximately 9,000 surveys are submitted through USA.gov and Gobierno.USA.gov. About 2,000 of these include open-ended comments. With current resource limitations, it's challenging to take advantage of this qualitative data. TTS will explore implementing a semi-automated product and/or process, using topic extraction, word/phrase frequencies, or other applications of text analysis, to help quickly respond to user feedback.

An idea submitted by a civil servant at: General Services Administration, Federal Acquisition Service