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Gns3 Crashes when zooming/moving the canvas in bigger topologies #3453

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Pleonazm opened this issue Mar 13, 2023 · 2 comments
Open

Gns3 Crashes when zooming/moving the canvas in bigger topologies #3453

Pleonazm opened this issue Mar 13, 2023 · 2 comments
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@Pleonazm
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Describe the bug
After the topology is loaded, zooming or panning the canvas in topology crashes GNS3
Message on the console dock/alert window:
Timeout error for PUT call to http://127.0.0.1:3080/v2/compute/projects/d444ef1c-cd37-4dd9-99db-a9a2cbc51a14 after 20s

Can't say if this is a problem with the GUI or the server.

GNS3 version and operating system (please complete the following information):
GNS3: 2.2.38
Client: Windows 11 Pro, Standalone GUI
Server: Separate physical server, Ubuntu 20.04 directly installed, fully updated
Logs also included in the community post

To Reproduce
Steps to reproduce the behavior:

  1. Load a big topology
  2. Start zooming, moving the canvas with a mouse

Additional context
Community link: https://gns3.com/community/support/problem-with-big-topologies

Logs
Logs from the server (/var/log/gns3/)
The raw log file, and split into parts
Part 1 is starting gns3/loading topology
Part 2 is after I start moving the mouse/zooming etc

gns3.log
gns3_log_part1.txt
gns3_log_part2.txt

@Pleonazm Pleonazm added the Bug label Mar 13, 2023
@grossmj grossmj added this to the 3.1 milestone Mar 21, 2023
@bmcgahan
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@grossmj is there any update or hotfix that can be applied to workaround this issue? I have a number of topologies that crash when you zoom in/out, and I can't figure out any settings that affect it.

image

@grossmj grossmj modified the milestones: 3.1, 3.0 Apr 7, 2024
@JKPla
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JKPla commented Oct 3, 2024

My band-aid fix for this was to increase the timeout value in /usr/share/gns3/gns3-server/lib/python3.10/site-packages/gns3server/controller/compute.py method _run_http_query.

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