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Bugreprt.txt
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Bugreprt.txt
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EnergyPlus Problem/Suggestion Reporting Information
===================================================
How to report problems and/or suggestions:
1. Fill out the attached Problem Report form.
2. Send the problem report to the EnergyPlus Team using
one of the following methods:
* Submit a helpdesk ticket at:
[email protected] (please include input file if applicable)
http://energyplus.helpserve.com
Tips for submitting helpdesk requests can be seen here:
http://energyplus.helpserve.com/staff/Troubleshooter/Step/ViewSteps/4
Minimally, please include the following information and attach relevant input files
required to reproduce the problem.
---------------------------------------------------------------------------
EnergyPlus Problem Report Form
Contact Name :
E-mail Address :
Program :
Program Version :
--------------------------- SYSTEM INFORMATION ----------------------------
Operating System Version:
Memory (RAM, especially important if program crashes or hangs):
Processor Type (e.g. Intel, AMD, other):
Platform (Windows, Linux, Mac):
----------------------- PROBLEM INFORMATION -------------------------------
Problem Description:
Select one or more to indicate how severe the problem is:
[ ] Program crashes or hangs
[ ] Program halts with fatal error
[ ] Program gets incorrect results at run time
[ ] Appearance or usability issue
[ ] Suggestion or documentation error
Select one to indicate if the problem is reproducible:
[ ] Always [ ] Never
[ ] Sometimes [ ] Did not try to reproduce it
Steps to reproduce the problem:
(Attach all data files needed to reproduce the problem.
Indicate the exact commands/steps used as applicable.)
Have you found a workaround for this problem? [ ] Yes [ ] No
If 'yes', please describe the workaround.
---------------------------------------------------------------------------
Additional Comments: