イプシロンのコールバックでエラー

[numa999]

概要(Overview)

GET, /shopping/complete?xxx のエンドポイントでエラーが出る

[2019-04-17 02:16:47,631307] front.ERROR [61d64b2e] [0658cd03] [NULL] [EccubeExceptionHandler:handle:44] - Call to a member function getCartItems() on null 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 [GET, /shopping/complete?trans_code=78869394&user_id=72867&result=1&order_number=179, 118.241.136.189, https://acs.cafis-paynet.jp/tokyu/1@0@2,50109,4BA3C8670AC6A5.PAReqWithJSC, Mozilla/5.0 (Windows NT 6.3; WOW64; Trident/7.0; rv:11.0) like Gecko]
[2019-04-17 02:16:47,631255] front.ERROR [5e62e2ef] [8159fbbc] [NULL] [EccubeExceptionHandler:handle:44] - Call to a member function getCartItems() on null 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/casuca-ec/vendor/silex/silex/src/Silex/Application.php","line":563,"args":[["object","Symfony\\Component\\HttpFoundation\\Request"]]},{"namespace":"Silex","short_class":"Application","class":"Silex\\Application","type":"->","function":"run","file":"/home/ffmvlcks/public_html/casuca-ec/html/index.php","line":57,"args":[]}]  [POST, /shopping/complete, 210.254.37.215, NULL, libwww-perl/6.04]

• 表示される際はECCUBEの500エラー画面が出力される
• イプシロンの決済は正常に完了している

期待する内容(Expect) or 要望 (Requirement)

• 正常な決済完了画面の表示

再現手順(Procedure)

• 不明
• クライアントごと、商品ごと、カードごとの関連性は今の所見受けられない

こちら申し訳ありません、再現が今の所出来なく困っています。
例えばですが、同じカードで同じ決済を複数回行った場合も、通る場合と通らない場合があります。
突発的に起きるこのようなエラー以外はほぼ全ての決済が正常に完了しています。

環境 (environment)

• EC-CUBE: 3.0.16
• PHP: 7.0.33
• DB:
  -MySQL 10.2.23-MariaDB-cll-lve

レンタルサーバーはmixhostのスタンダードプランです。

関連情報 (Ref)

導入パッケージ

• チェックボックスでカテゴリー複数指定が簡単になるプラグイン
• CategoryContent
• お問い合わせ管理
• 顧客一括アップロード
• GmoEpsilon
• メールテンプレート機能拡張プラグイン
• メール設定プラグイン
• OrderPdf
• パスワード再セット通知
• ポストキャリア
• 商品オプションプラグイン
• ステータス変更時メール送信プラグイン
• 配送伝票番号プラグイン
• メンテナンスプラグイン
• 商品並び替えプラグイン

また、関係あるのかがわからないので現在調査中ですが
稀に決済後のメールでもエラーが出ています。こちらも再現ができず、同じように突発的に起きる状態です。

ざっくりしか状況を書けずに申し訳ありませんがご確認よろしくお願いします。

[chihiro-adachi]

@numa999
開発コミュニティは既にご投稿済でしょうか？
もしかしたら同様の事象を経験された方がいるかもしれません。

https://xoops.ec-cube.net/