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Reporting Bugs

Please be aware of the following things when filing bug reports:

  1. Avoid raising duplicate issues. Please use the GitHub issue search feature to check whether your bug report or feature request has been mentioned in the past.

  2. When filing bug reports about exceptions or tracebacks, please include the complete traceback. Partial tracebacks, or just the exception text, are not helpful.

  3. Make sure you provide a suitable amount of information to work with. This means you should provide:

    • Guidance on how to reproduce the issue. Ideally, this should be a small code sample that can be run immediately by the maintainers. Failing that, let us know what you're doing, how often it happens, what environment you're using, etc. Be thorough: it prevents us needing to ask further questions.
    • Tell us what you expected to happen. When we run your example code, what are we expecting to happen? What does "success" look like for your code?
    • Tell us what actually happens. It's not helpful for you to say "it doesn't work" or "it fails". Tell us how it fails: do you get an exception? A hang? How was the actual result different from your expected result?
    • Tell us what version of Moto you're using, and how you installed it. Tell us whether you're using standalone server mode or the Python mocks. If you are using the Python mocks, include the version of boto/boto3/botocore.

    If you do not provide all of these things, it will take us much longer to fix your problem.