FAQ page as lead-in before allowing to contact us

[davelandry]

New idea from Cesar:

One simple but important improvement for the new DataUSA is the "contact us" process. As is, if you click in "contact us" you get to open an email window directly, without us trying to help solve any recurrent questions online. As a result, we get a lot of crap emails, or repeated emails.
Instead, "contact us" should go into a contact page that includes a short FAQ answering the most recurrent questions, followed by an email.
The questions are things such as:

"How often do you update your data?"
We update our data....
"You numbers for my city are wrong?"
DataUSA does not have its own numbers. All of our data comes from public sources. DataUSA only integrates and redistributes this public data, but has no bearing on how this data is collected, or constructed. If you have an issue with the numbers you see, you should contact the organizations responsible for generating that data. You can find a link to such organization next to each visualization where it says "source."
... Etc.
"How do I get my data into DataUSA?"
If you are an official government agency, or a source of public data (e.g. a non-profit), you can contact us to include your data in DataUSA. Including the data would require financing the costs to integrate the new data into DataUSA, and to update it when needed.

I am sure we have a few more of these cases and that the recurrent cases should account for more than 50% of the emails we get.