diff --git a/.rubocop.yml b/.rubocop.yml
index 9e23adcb..02fd138c 100644
--- a/.rubocop.yml
+++ b/.rubocop.yml
@@ -18,6 +18,7 @@ AllCops:
     - 'bin/*'
     - 'db/schema.rb'
     - 'node_modules/**/*'
+    - 'spec/models/reports/applications_spec.rb'
 
 Style/MethodCallWithArgsParentheses:
   AllowParenthesesInMultilineCall: true
@@ -75,6 +76,7 @@ RSpec/ExampleLength:
   Max: 10
   Exclude:
     - 'spec/features/*'
+    - 'spec/models/reports/home_office_spec.rb'
 
 RSpec/NoExpectationExample:
   Exclude:
diff --git a/Gemfile b/Gemfile
index 2b53e0ea..5c4afb4f 100644
--- a/Gemfile
+++ b/Gemfile
@@ -10,7 +10,7 @@ gem "foreman"
 gem "jbuilder"
 gem "okcomputer"
 gem "pg", "~> 1.5"
-gem "puma", "~> 6.3"
+gem "puma", "~> 6.4"
 gem "rails", "~> 7.0.8"
 gem "sprockets-rails"
 gem "tzinfo-data", platforms: %i[mingw mswin x64_mingw jruby]
@@ -36,6 +36,9 @@ gem "audited", "~> 5.3", ">= 5.3.3"
 gem "config", "~> 4.2"
 gem "devise", "~> 4.9"
 gem "dfe-analytics", github: "DFE-Digital/dfe-analytics", tag: "v1.10.1"
+gem "flipper"
+gem "flipper-active_record"
+gem "flipper-ui"
 gem "httparty", "~> 0.21"
 gem "invisible_captcha"
 gem "omniauth-azure-activedirectory-v2"
diff --git a/Gemfile.lock b/Gemfile.lock
index e4ad37de..3e6a1beb 100644
--- a/Gemfile.lock
+++ b/Gemfile.lock
@@ -92,6 +92,7 @@ GEM
     bootsnap (1.16.0)
       msgpack (~> 1.2)
     brakeman (6.0.1)
+    brow (0.4.1)
     builder (3.2.4)
     bundler-audit (0.9.1)
       bundler (>= 1.2.0, < 3)
@@ -179,6 +180,18 @@ GEM
       faraday-net_http (>= 2.0, < 3.1)
       ruby2_keywords (>= 0.0.4)
     faraday-net_http (3.0.2)
+    flipper (1.0.0)
+      brow (~> 0.4.1)
+      concurrent-ruby (< 2)
+    flipper-active_record (1.0.0)
+      activerecord (>= 4.2, < 8)
+      flipper (~> 1.0.0)
+    flipper-ui (1.0.0)
+      erubi (>= 1.0.0, < 2.0.0)
+      flipper (~> 1.0.0)
+      rack (>= 1.4, < 4)
+      rack-protection (>= 1.5.3, <= 4.0.0)
+      sanitize (< 7)
     foreman (0.87.2)
     fugit (1.8.1)
       et-orbi (~> 1, >= 1.2.7)
@@ -317,7 +330,7 @@ GEM
       byebug (~> 11.0)
       pry (>= 0.13, < 0.15)
     public_suffix (5.0.1)
-    puma (6.3.1)
+    puma (6.4.0)
       nio4r (~> 2.0)
     raabro (1.4.0)
     racc (1.7.1)
@@ -430,6 +443,9 @@ GEM
       rubocop-factory_bot (~> 2.22)
     ruby-progressbar (1.13.0)
     ruby2_keywords (0.0.5)
+    sanitize (6.1.0)
+      crass (~> 1.0.2)
+      nokogiri (>= 1.12.0)
     scenic (1.7.0)
       activerecord (>= 4.0.0)
       railties (>= 4.0.0)
@@ -521,6 +537,9 @@ DEPENDENCIES
   dotenv-rails
   factory_bot_rails
   faker
+  flipper
+  flipper-active_record
+  flipper-ui
   foreman
   govuk-components (= 4.1.1)
   govuk_design_system_formbuilder
@@ -536,7 +555,7 @@ DEPENDENCIES
   pg (~> 1.5)
   phonelib
   pry-byebug
-  puma (~> 6.3)
+  puma (~> 6.4)
   rails (~> 7.0.8)
   rspec-rails
   rubocop-govuk
diff --git a/app/controllers/application_controller.rb b/app/controllers/application_controller.rb
index 9e1d6897..7a7f7eef 100644
--- a/app/controllers/application_controller.rb
+++ b/app/controllers/application_controller.rb
@@ -7,37 +7,6 @@ class ApplicationController < ActionController::Base
 
   before_action :check_service_open!
 
-  delegate :application_route, to: :current_application
-  helper_method :application_route
-
-  def check_application!
-    return if session["application_id"]
-
-    redirect_to(root_path)
-  end
-
-  def current_application
-    Application.in_progress.find(session["application_id"])
-  end
-  helper_method :current_application
-
-  def current_applicant
-    current_application.applicant
-  end
-  helper_method :current_applicant
-
-  def check_teacher!
-    return unless application_route != "teacher"
-
-    redirect_to(new_applicants_application_route_path)
-  end
-
-  def check_trainee!
-    return unless application_route != "salaried_trainee"
-
-    redirect_to(new_applicants_application_route_path)
-  end
-
   def check_service_open!
     return if request.path == destroy_user_session_path # skip this for log out page
     return if Gatekeeper.application_open?
diff --git a/app/controllers/system_admin/applicants_controller.rb b/app/controllers/system_admin/applicants_controller.rb
index 9a868b41..06bbca36 100644
--- a/app/controllers/system_admin/applicants_controller.rb
+++ b/app/controllers/system_admin/applicants_controller.rb
@@ -9,7 +9,7 @@ class ApplicantsController < AdminController
     include Pagy::Backend
 
     def index
-      results = Application.submitted
+      results = Application.all
       .search(params[:search])
       .filter_by_status(params[:status])
       .order(created_at: :desc)
@@ -18,20 +18,7 @@ def index
 
       @pagy, @applications = pagy_array(results)
       session[:filter_status] = params[:status]
-      session[:application_ids] = @applications.map(&:id)
-    end
-
-    def download_qa_csv
-      status = session[:filter_status]
-      application_ids = session[:application_ids]
-
-      applications = Application.where(id: application_ids).reject(&:qa?)
-
-      applications.each(&:mark_as_qa!)
-
-      report = Reports::QaReport.new(applications, status)
-      create_audit(action: "Downloaded QA CSV report (#{status.humanize})")
-      send_data(report.csv, filename: report.name)
+      session[:application_ids] = results.map(&:id)
     end
 
     def duplicates
diff --git a/app/controllers/system_admin/reports_controller.rb b/app/controllers/system_admin/reports_controller.rb
index e4187e58..b09876d9 100644
--- a/app/controllers/system_admin/reports_controller.rb
+++ b/app/controllers/system_admin/reports_controller.rb
@@ -3,20 +3,16 @@ class ReportsController < AdminController
     def index; end
 
     def show
-      report = find_report(params[:id])
-      create_audit(action: "Downloaded #{report.class.to_s.capitalize} report")
+      service = Report.call(params[:id], **report_params)
+      create_audit(action: "Downloaded #{service.report_name} report")
 
-      send_data(report.csv, filename: report.name)
+      send_data(service.data, filename: service.filename)
     end
 
   private
 
-    def find_report(report_id)
-      {
-        home_office: Reports::HomeOffice.new,
-        standing_data: Reports::StandingData.new,
-        payroll: Reports::Payroll.new,
-      }.with_indifferent_access.fetch(report_id)
+    def report_params
+      params.permit(:id, :status)
     end
   end
 end
diff --git a/app/helpers/application_helper.rb b/app/helpers/application_helper.rb
index dd7e9147..e5e2f9cd 100644
--- a/app/helpers/application_helper.rb
+++ b/app/helpers/application_helper.rb
@@ -20,4 +20,18 @@ def mailto_irp_express_interest
   def banner_feedback_form
     govuk_link_to("feedback", "https://forms.office.com/e/p45Wm1Vmxg", target: "_blank")
   end
+
+  def application_statuses
+    ApplicationProgress
+      .statuses
+      .keys
+      .map { |status| [status.humanize, status] }
+  end
+
+  def application_statuses_options(selected: nil, all_statuses: false)
+    statuses = application_statuses
+    statuses = application_statuses.unshift(["All statuses", ""]) if all_statuses
+
+    options_for_select(statuses, selected:)
+  end
 end
diff --git a/app/javascript/packs/stylesheets/custom.scss b/app/javascript/packs/stylesheets/custom.scss
index 5d0ffa4d..46279d85 100644
--- a/app/javascript/packs/stylesheets/custom.scss
+++ b/app/javascript/packs/stylesheets/custom.scss
@@ -68,6 +68,11 @@
       padding: 5px;
       font-size: 20px;
     }
+
+    a {
+      color: #fff;
+      text-decoration: none;
+    }
   }
 }
 
diff --git a/app/models/application.rb b/app/models/application.rb
index 358f13ab..79e54f6e 100644
--- a/app/models/application.rb
+++ b/app/models/application.rb
@@ -30,10 +30,6 @@ class Application < ApplicationRecord
   delegate :sla_breached?, to: :application_progress
   delegate :status, to: :application_progress, allow_nil: false
 
-  default_scope { submitted }
-  scope :submitted, -> { where.not(urn: nil) }
-  scope :in_progress, -> { unscoped.where(urn: nil) }
-
   scope :search, lambda { |term|
                    return if term.blank?
 
@@ -64,22 +60,11 @@ def mark_as_qa!
                        unique_by: %i[application_id status])
   end
 
-  with_options if: :submitted? do
-    validates(:application_date, presence: true)
-    validates(:application_route, presence: true)
-    validates(:date_of_entry, presence: true)
-    validates(:start_date, presence: true)
-    validates(:subject, presence: true)
-    validates(:visa_type, presence: true)
-    validates(:urn, presence: true)
-    validates(:applicant, presence: true)
-  end
-
-  def assign_urn!
-    update!(urn: Urn.generate(application_route))
-  end
-
-  def submitted?
-    urn.present?
-  end
+  validates(:application_date, presence: true)
+  validates(:application_route, presence: true)
+  validates(:date_of_entry, presence: true)
+  validates(:start_date, presence: true)
+  validates(:subject, presence: true)
+  validates(:visa_type, presence: true)
+  validates(:applicant, presence: true)
 end
diff --git a/app/models/kpis.rb b/app/models/kpis.rb
index 10ac1596..227a536b 100644
--- a/app/models/kpis.rb
+++ b/app/models/kpis.rb
@@ -4,7 +4,7 @@ def initialize
   end
 
   def total_applications
-    Application.submitted.count
+    Application.count
   end
 
   def total_rejections
@@ -62,4 +62,8 @@ def time_to_banking_approval
   def time_to_payment_confirmation
     TimeToPaymentConfirmationQuery.new.call
   end
+
+  def status_breakdown
+    StatusBreakdownQuery.call
+  end
 end
diff --git a/app/models/policies/contract_start_date.rb b/app/models/policies/contract_start_date.rb
deleted file mode 100644
index 925282eb..00000000
--- a/app/models/policies/contract_start_date.rb
+++ /dev/null
@@ -1,29 +0,0 @@
-# frozen_string_literal: true
-
-# The `ContractStartDate` class defines the policy for contract start dates.
-#
-# This policy determines whether a given start date is eligible based on the
-# rule that employment start dates from the first Monday in July are considered
-# eligible.
-#
-# It calculates the first Monday in July of the current year and compares
-# it with the given start date to determine eligibility.
-#
-# @example
-#   Policies::ContractStartDate.eligible?(Date.new(2023, 7, 3)) #=> true
-#
-# @example
-#   Policies::ContractStartDate.eligible?(Date.new(2023, 6, 30)) #=> false
-#
-module Policies
-  class ContractStartDate
-    def self.eligible?(start_date)
-      current_year = Date.current.year
-      first_monday_in_july = Date.new(current_year, 7, 1)
-                                 .beginning_of_month
-                                 .next_occurring(:monday)
-
-      start_date >= first_monday_in_july
-    end
-  end
-end
diff --git a/app/models/policies/entry_date.rb b/app/models/policies/entry_date.rb
deleted file mode 100644
index 6837f009..00000000
--- a/app/models/policies/entry_date.rb
+++ /dev/null
@@ -1,21 +0,0 @@
-# frozen_string_literal: true
-
-# The `EntryDate` class defines the policy for contract start dates.
-#
-# This Policy determines whether a given entry date is eligible based on the
-# start date of the contract. If the applicant entered the country 3 months
-# or less before the start of the contract, then they are eligible.
-#
-# @example
-#   Policies::ContractStartDate.eligible?(
-#     Date.new(2023, 1, 2),
-#     Date.new(2023, 4, 2)
-#   ) #=> true
-#
-module Policies
-  class EntryDate
-    def self.eligible?(entry_date, start_date)
-      entry_date >= start_date - 3.months
-    end
-  end
-end
diff --git a/app/models/reports/applications.rb b/app/models/reports/applications.rb
new file mode 100644
index 00000000..870ce2eb
--- /dev/null
+++ b/app/models/reports/applications.rb
@@ -0,0 +1,79 @@
+module Reports
+  class Applications
+    def name
+      current_time = Time.zone.now.strftime("%Y%m%d-%H%M%S")
+
+      "Applications-Report-#{current_time}.csv"
+    end
+
+    def csv
+      CSV.generate do |csv|
+        csv << header
+        rows.find_each(batch_size: 50) { |row| csv << columns(row) }
+      end
+    end
+
+  private
+
+    def header
+      %i[
+        ip_address
+        given_name
+        middle_name
+        family_name
+        email_address
+        phone_number
+        date_of_birth
+        sex
+        passport_number
+        nationality
+        student_loan
+        address_line_1
+        address_line_2
+        city
+        postcode
+        application_date
+        application_route
+        status
+        date_of_entry
+        start_date
+        subject
+        urn
+        visa_type
+      ].map { _1.to_s.titleize }
+    end
+
+    def columns(application)
+      applicant = application.applicant
+      [
+        applicant.ip_address,
+        applicant.given_name,
+        applicant.middle_name,
+        applicant.family_name,
+        applicant.email_address,
+        applicant.phone_number,
+        applicant.date_of_birth,
+        applicant.sex,
+        applicant.passport_number,
+        applicant.nationality,
+        applicant.student_loan,
+        applicant.address.address_line_1,
+        applicant.address.address_line_2,
+        applicant.address.city,
+        applicant.address.postcode,
+        application.application_date,
+        application.application_route,
+        application.status,
+        application.date_of_entry,
+        application.start_date,
+        application.subject,
+        application.urn,
+        application.visa_type,
+      ]
+    end
+
+    def rows
+      Application.includes(:applicant, :application_progress, applicant: :address)
+    end
+  end
+end
diff --git a/app/models/reports/home_office.rb b/app/models/reports/home_office.rb
index e54f2db8..b8aad595 100644
--- a/app/models/reports/home_office.rb
+++ b/app/models/reports/home_office.rb
@@ -25,10 +25,16 @@ def rows
           application.urn,
           application.applicant.full_name,
           application.applicant.date_of_birth,
+          nil,
           application.applicant.nationality,
+          nil,
           application.applicant.passport_number,
           nil,
           nil,
+          nil,
+          nil,
+          nil,
+          nil,
         ]
       end
     end
@@ -49,13 +55,19 @@ def applications
 
     def header
       [
-        "URN",
+        "ID",
         "Full Name",
         "DOB",
+        "Gender",
         "Nationality",
+        "Place of Birth",
         "Passport Number",
-        "Visa Type",
-        "Date of UK entry",
+        "National Insurance Number",
+        "Address",
+        "Postcode",
+        "Email",
+        "Telephone",
+        "Reference",
       ]
     end
   end
diff --git a/app/queries/average_age_query.rb b/app/queries/average_age_query.rb
index 08240ad1..383d827d 100644
--- a/app/queries/average_age_query.rb
+++ b/app/queries/average_age_query.rb
@@ -1,6 +1,6 @@
 class AverageAgeQuery
   def initialize(relation = Applicant.all)
-    @relation = relation.joins(:application).merge(Application.submitted)
+    @relation = relation.joins(:application).merge(Application.all)
   end
 
   def call
diff --git a/app/queries/gender_breakdown_query.rb b/app/queries/gender_breakdown_query.rb
index 73b354bf..98340ba9 100644
--- a/app/queries/gender_breakdown_query.rb
+++ b/app/queries/gender_breakdown_query.rb
@@ -1,6 +1,6 @@
 class GenderBreakdownQuery
   def initialize(relation = Applicant.all)
-    @relation = relation.joins(:application).merge(Application.submitted)
+    @relation = relation.joins(:application).merge(Application.all)
   end
 
   def call
diff --git a/app/queries/nationality_breakdown_query.rb b/app/queries/nationality_breakdown_query.rb
index b22f006d..6b075920 100644
--- a/app/queries/nationality_breakdown_query.rb
+++ b/app/queries/nationality_breakdown_query.rb
@@ -1,6 +1,6 @@
 class NationalityBreakdownQuery
   def initialize(relation = Applicant.all)
-    @relation = relation.joins(:application).merge(Application.submitted)
+    @relation = relation.joins(:application).merge(Application.all)
   end
 
   def call
diff --git a/app/queries/rejection_reason_breakdown_query.rb b/app/queries/rejection_reason_breakdown_query.rb
index a9d5aea9..ee8a6a07 100644
--- a/app/queries/rejection_reason_breakdown_query.rb
+++ b/app/queries/rejection_reason_breakdown_query.rb
@@ -1,6 +1,6 @@
 class RejectionReasonBreakdownQuery
   def initialize(relation = ApplicationProgress.all)
-    @relation = relation.joins(:application).merge(Application.submitted).where.not(rejection_reason: nil)
+    @relation = relation.joins(:application).merge(Application.all).where.not(rejection_reason: nil)
   end
 
   def call
diff --git a/app/queries/route_breakdown_query.rb b/app/queries/route_breakdown_query.rb
index 2b865dc7..2df254ba 100644
--- a/app/queries/route_breakdown_query.rb
+++ b/app/queries/route_breakdown_query.rb
@@ -1,6 +1,6 @@
 class RouteBreakdownQuery
   def initialize(relation = Application.all)
-    @relation = relation.submitted
+    @relation = relation
   end
 
   def call
diff --git a/app/queries/status_breakdown_query.rb b/app/queries/status_breakdown_query.rb
new file mode 100644
index 00000000..2b08f888
--- /dev/null
+++ b/app/queries/status_breakdown_query.rb
@@ -0,0 +1,22 @@
+class StatusBreakdownQuery
+  def self.call
+    new.execute
+  end
+
+  def execute
+    ordered_with_defaults(status_breakdown)
+  end
+
+private
+
+  def status_breakdown
+    ApplicationProgress.group(:status).count
+  end
+
+  def ordered_with_defaults(breakdown)
+    ApplicationProgress.statuses.each_with_object({}) do |(key, _), hsh|
+      hsh[key] = breakdown.fetch(key, 0)
+      hsh
+    end
+  end
+end
diff --git a/app/queries/subject_breakdown_query.rb b/app/queries/subject_breakdown_query.rb
index ea0aa1db..19559899 100644
--- a/app/queries/subject_breakdown_query.rb
+++ b/app/queries/subject_breakdown_query.rb
@@ -1,6 +1,6 @@
 class SubjectBreakdownQuery
   def initialize(relation = Application.all)
-    @relation = relation.submitted
+    @relation = relation
   end
 
   def call
diff --git a/app/queries/visa_breakdown_query.rb b/app/queries/visa_breakdown_query.rb
index 80d815b7..a55afdf1 100644
--- a/app/queries/visa_breakdown_query.rb
+++ b/app/queries/visa_breakdown_query.rb
@@ -1,6 +1,6 @@
 class VisaBreakdownQuery
   def initialize(relation = Application.all)
-    @relation = relation.submitted
+    @relation = relation
   end
 
   def call
diff --git a/app/services/report.rb b/app/services/report.rb
new file mode 100644
index 00000000..dbfb50b4
--- /dev/null
+++ b/app/services/report.rb
@@ -0,0 +1,61 @@
+class Report
+  REGISTERED_REPORTS = {
+    home_office: Reports::HomeOffice,
+    standing_data: Reports::StandingData,
+    payroll: Reports::Payroll,
+    applications: Reports::Applications,
+    qa: Reports::QaReport,
+  }.freeze
+
+  def self.call(...)
+    service = new(...)
+    service.data
+    service
+  end
+
+  def initialize(report_id, **kwargs)
+    @kwargs = kwargs&.symbolize_keys || {}
+    @report_class = REGISTERED_REPORTS.with_indifferent_access.fetch(report_id)
+  rescue KeyError
+    raise(ArgumentError, "Invalid report id #{report_id}")
+  end
+
+  def report_name
+    report_class.to_s.capitalize
+  end
+
+  def filename
+    report.name
+  end
+
+  def data
+    report.csv
+  end
+
+private
+
+  attr_reader :report_class, :kwargs
+
+  def report
+    return @report if @report
+    return @report = report_class.new(*report_args) if report_args
+
+    @report = report_class.new
+  end
+
+  def report_args
+    return qa_report_args if report_class == Reports::QaReport
+
+    nil
+  end
+
+  def qa_report_args
+    return @qa_report_args if @qa_report_args
+
+    status = kwargs.fetch(:status)
+    applications = Application.filter_by_status(status).reject(&:qa?)
+    applications.each(&:mark_as_qa!)
+
+    @qa_report_args = [applications, status]
+  end
+end
diff --git a/app/services/submit_form.rb b/app/services/submit_form.rb
index 84f9a20e..939f2756 100644
--- a/app/services/submit_form.rb
+++ b/app/services/submit_form.rb
@@ -36,15 +36,15 @@ def submit_form!
 
   def create_application_records
     ActiveRecord::Base.transaction do
-      school = create_school
-      applicant = create_applicant(school)
-      @application = create_application(applicant)
+      create_school
+      create_applicant
+      create_application
       delete_form
     end
   end
 
   def create_school
-    School.create!(
+    @school = School.create!(
       name: form.school_name,
       headteacher_name: form.school_headteacher_name,
       address_attributes: {
@@ -56,8 +56,8 @@ def create_school
     )
   end
 
-  def create_applicant(school)
-    Applicant.create!(
+  def create_applicant
+    @applicant = Applicant.create!(
       ip_address: ip_address,
       given_name: form.given_name,
       middle_name: form.middle_name,
@@ -75,13 +75,13 @@ def create_applicant(school)
         city: form.city,
         postcode: form.postcode,
       },
-      school: school,
+      school: @school,
     )
   end
 
-  def create_application(applicant)
-    Application.create!(
-      applicant: applicant,
+  def create_application
+    @application = Application.create!(
+      applicant: @applicant,
       application_date: Date.current.to_s,
       application_route: form.application_route,
       application_progress: ApplicationProgress.new,
@@ -100,7 +100,7 @@ def delete_form
   def send_applicant_email
     GovukNotifyMailer
       .with(
-        email: application.applicant.email_address,
+        email: @applicant.email_address,
         urn: application.urn,
       )
       .application_submission
diff --git a/app/steps/personal_details_step.rb b/app/steps/personal_details_step.rb
index e792cd85..524e9a49 100644
--- a/app/steps/personal_details_step.rb
+++ b/app/steps/personal_details_step.rb
@@ -80,10 +80,10 @@ def minimum_age
     return unless date_of_birth.present?
     # rubocop:enable Rails/Blank
 
-    errors.add(:date_of_birth, :below_min_age) if date_of_birth > MIN_AGE.years.ago.to_date
+    errors.add(:date_of_birth, :below_min_age) unless date_of_birth <= MIN_AGE.years.ago.to_date
   end
 
   MAX_AGE = 80
-  MIN_AGE = 22
+  MIN_AGE = 21
   private_constant :MAX_AGE, :MIN_AGE
 end
diff --git a/app/views/pages/closed.html.erb b/app/views/pages/closed.html.erb
index b8680206..50934ec0 100644
--- a/app/views/pages/closed.html.erb
+++ b/app/views/pages/closed.html.erb
@@ -39,11 +39,11 @@
     <h2 class="govuk-heading-m">Check your eligibility</h2>
 
     <p class="govuk-body">
-      <%= govuk_link_to("Check full eligibility details for teachers.", "https://getintoteaching.education.gov.uk/non-uk-teachers/get-an-international-relocation-payment", { target: "_blank" })%>
+      <%= govuk_link_to("Get an international relocation payment: criteria for teachers", "https://getintoteaching.education.gov.uk/non-uk-teachers/get-an-international-relocation-payment/#criteria-for-teachers", { target: "_blank" })%>
     </p>
 
     <p class="govuk-body">
-      <%= govuk_link_to("Check full eligibility details for trainees.", "https://getintoteaching.education.gov.uk/non-uk-teachers/get-an-international-relocation-payment", { target: "_blank" })%>
+      <%= govuk_link_to("Get an international relocation payment: criteria for trainee teachers", "https://getintoteaching.education.gov.uk/non-uk-teachers/get-an-international-relocation-payment/#criteria-for-teachers", { target: "_blank" })%>
     </p>
 
     <h2 class="govuk-heading-m">Get help</h2>
diff --git a/app/views/system_admin/applicants/duplicates.html.erb b/app/views/system_admin/applicants/duplicates.html.erb
index 031436f1..d7aa9301 100644
--- a/app/views/system_admin/applicants/duplicates.html.erb
+++ b/app/views/system_admin/applicants/duplicates.html.erb
@@ -10,6 +10,7 @@
           row.with_cell(text: 'Email')
           row.with_cell(text: 'Phone number')
           row.with_cell(text: 'Passport')
+          row.with_cell(text: 'IP Address')
           row.with_cell(text: 'Status')
         end
       end 
@@ -37,8 +38,15 @@
               row.with_cell(text: duplicate.passport_number)
             end
 
+            if duplicate.applicant.ip_address.present?
+              row.with_cell(text: govuk_link_to(duplicate.applicant.ip_address, duplicates_path(search: duplicate.applicant.ip_address)))
+            else
+              row.with_cell(text: duplicate.applicant.ip_address)
+            end
             row.with_cell(text: duplicate.status.humanize)
           end 
         end 
       end
  end %>
+
+<%= govuk_pagination(pagy: @pagy) %>
diff --git a/app/views/system_admin/applicants/index.html.erb b/app/views/system_admin/applicants/index.html.erb
index dc6637ab..5aba9eb6 100644
--- a/app/views/system_admin/applicants/index.html.erb
+++ b/app/views/system_admin/applicants/index.html.erb
@@ -1,8 +1,3 @@
-<% statuses = options_for_select(
-        ApplicationProgress.statuses.keys.map { |status| [status.humanize, status] }.unshift(['All statuses', '']),
-        selected: params[:status]
-      )
-%>
 <%= form_with(url: applicants_path, method: :get, id: :search) do |f| %>
   <div class="full-width">
     <%= f.govuk_text_field :search, value: params[:search], label: { text: 'Search' }, hint: { text: 'Search by name, email, passport number or unique reference number (URN)' } %>
@@ -10,7 +5,7 @@
 
   <div class="row">
     <div class="column">
-      <%= f.govuk_select :status, statuses, label: { text: "Filter by application status" } %>
+      <%= f.govuk_select :status, application_statuses_options(selected: params[:status], all_statuses: true), label: { text: "Filter by application status" } %>
     </div>
 
     <div class="column">
@@ -25,9 +20,6 @@
   <div class="full-width">
     <%= f.govuk_submit 'Search', secondary: true %>
   </div>
-  <% if session[:filter_status].present? %>
-    <%= link_to "Download QA CSV", download_qa_csv_applicants_path, class: "govuk-button" %>
-  <% end %>
 <% end %>
 
 <%= govuk_table(classes: "applicants-table") do |table|
diff --git a/app/views/system_admin/dashboard/show.html.erb b/app/views/system_admin/dashboard/show.html.erb
index 4b160375..f2f37d87 100644
--- a/app/views/system_admin/dashboard/show.html.erb
+++ b/app/views/system_admin/dashboard/show.html.erb
@@ -141,4 +141,17 @@
     </table>
   </div>
 
+  <div class="kpi-widget status-breakdown">
+    <h3 class="title">Statuses</h3>
+    <table class="kpi-table">
+      <% @kpis.status_breakdown.each do |k,v|%>
+        <tr>
+          <td><%= link_to(k.titleize, applicants_path(search: nil, status: k)) %></td>
+          <td><%= v %></td>
+        </tr>
+      <% end %>
+    </table>
+  </div>
+
+
 </div>
diff --git a/app/views/system_admin/reports/index.html.erb b/app/views/system_admin/reports/index.html.erb
index 50268e67..5e78d0f7 100644
--- a/app/views/system_admin/reports/index.html.erb
+++ b/app/views/system_admin/reports/index.html.erb
@@ -28,3 +28,33 @@
     <%= link_to "Download", report_path(:payroll), class: "govuk-button" %>
   </p>
 </div>
+
+<div class="applications">
+  <h2 class="govuk-heading-m">Applications Data report</h2>
+  <p class="govuk-body">
+    Download a CSV file of all applications
+  </p>
+  <p>
+    <%= link_to "Download", report_path(:applications), class: "govuk-button" %>
+  </p>
+</div>
+
+<div class="applications-qa">
+  <h2 class="govuk-heading-m">QA reports</h2>
+  <p class="govuk-body">
+    Download a QA CSV file
+  </p>
+  <p>
+
+    <%= form_with(url: report_path(:qa), method: :get) do |f| %>
+    <div class="row">
+      <div class="column">
+        <%= f.govuk_select :status, application_statuses_options, label: { text: "Filter by application status" } %>
+      </div>
+      <div class="full-width">
+        <%= f.govuk_submit 'Download', class: "govuk-button"%>
+      </div>
+    </div>
+    <% end %>
+  </p>
+</div>
diff --git a/config/initializers/flipper.rb b/config/initializers/flipper.rb
new file mode 100644
index 00000000..b75f9716
--- /dev/null
+++ b/config/initializers/flipper.rb
@@ -0,0 +1,6 @@
+class CanAccessFlipperUI
+  def self.matches?(request)
+    current_user = request.env["warden"].user
+    current_user.present?
+  end
+end
diff --git a/config/locales/steps.en.yml b/config/locales/steps.en.yml
index 1b757e40..5f49c753 100644
--- a/config/locales/steps.en.yml
+++ b/config/locales/steps.en.yml
@@ -195,7 +195,7 @@ en:
               blank: Enter your date of birth
               not_in_future: Date of birth cannot be in the future
               over_max_age: Age must be below 80
-              below_min_age: Age must be above 22
+              below_min_age: Age must be above 21
             sex:
               blank: Enter your sex
               inclusion: Enter your sex 
diff --git a/config/routes.rb b/config/routes.rb
index 25bd141e..ad1fdbab 100644
--- a/config/routes.rb
+++ b/config/routes.rb
@@ -25,17 +25,16 @@
   end
 
   scope module: :system_admin, path: "system-admin" do
-    resources :applicants, only: %i[index show edit update] do
-      collection do
-        get :download_qa_csv
-      end
-    end
-
+    resources :applicants, only: %i[index show edit update]
     resources :users, except: %i[show]
     resource :settings, only: %i[edit update]
     get "/dashboard", to: "dashboard#show"
     resources "reports", only: %i[show index]
     get "/duplicates", to: "applicants#duplicates"
     get "/audits", to: "audits#index"
+
+    constraints CanAccessFlipperUI do
+      mount Flipper::UI.app(Flipper) => "/features"
+    end
   end
 end
diff --git a/db/migrate/20230915092215_create_flipper_tables.rb b/db/migrate/20230915092215_create_flipper_tables.rb
new file mode 100644
index 00000000..1eae1b6d
--- /dev/null
+++ b/db/migrate/20230915092215_create_flipper_tables.rb
@@ -0,0 +1,22 @@
+class CreateFlipperTables < ActiveRecord::Migration[7.0]
+  def self.up
+    create_table :flipper_features do |t|
+      t.string :key, null: false
+      t.timestamps null: false
+    end
+    add_index :flipper_features, :key, unique: true
+
+    create_table :flipper_gates do |t|
+      t.string :feature_key, null: false
+      t.string :key, null: false
+      t.string :value
+      t.timestamps null: false
+    end
+    add_index :flipper_gates, %i[feature_key key value], unique: true
+  end
+
+  def self.down
+    drop_table :flipper_gates
+    drop_table :flipper_features
+  end
+end
diff --git a/db/schema.rb b/db/schema.rb
index 2873ecf2..2a356c60 100644
--- a/db/schema.rb
+++ b/db/schema.rb
@@ -108,6 +108,22 @@
     t.index ["user_id", "user_type"], name: "user_index"
   end
 
+  create_table "flipper_features", force: :cascade do |t|
+    t.string "key", null: false
+    t.datetime "created_at", null: false
+    t.datetime "updated_at", null: false
+    t.index ["key"], name: "index_flipper_features_on_key", unique: true
+  end
+
+  create_table "flipper_gates", force: :cascade do |t|
+    t.string "feature_key", null: false
+    t.string "key", null: false
+    t.string "value"
+    t.datetime "created_at", null: false
+    t.datetime "updated_at", null: false
+    t.index ["feature_key", "key", "value"], name: "index_flipper_gates_on_feature_key_and_key_and_value", unique: true
+  end
+
   create_table "forms", force: :cascade do |t|
     t.string "given_name"
     t.string "middle_name"
diff --git a/spec/factories/applications.rb b/spec/factories/applications.rb
index 08050094..49d86172 100644
--- a/spec/factories/applications.rb
+++ b/spec/factories/applications.rb
@@ -31,7 +31,7 @@
     visa_type { VisaStep::VALID_ANSWERS_OPTIONS.reject { _1 == "Other" }.sample }
     date_of_entry { Time.zone.today }
     start_date { 1.month.from_now.to_date }
-    submitted
+    urn { Urn.generate(application_route) }
 
     factory :teacher_application do
       application_route { "teacher" }
@@ -45,14 +45,6 @@
       applicant strategy: :create, factory: :applicant
     end
 
-    trait :submitted do
-      urn { Urn.generate(application_route) }
-    end
-
-    trait :not_submitted do
-      urn { nil }
-    end
-
     trait :with_initial_checks_completed do
       application_progress strategy: :build, factory: %i[application_progress initial_checks_completed]
     end
diff --git a/spec/features/admin_console/applications_list_spec.rb b/spec/features/admin_console/applications_list_spec.rb
index d00ffb07..85a51dee 100644
--- a/spec/features/admin_console/applications_list_spec.rb
+++ b/spec/features/admin_console/applications_list_spec.rb
@@ -60,13 +60,13 @@
   def given_there_are_few_applications
     # Create 2 specific applications for search tests
     unique_applicant = create(:applicant, given_name: "Unique Given Name", middle_name: "Unique Middle Name", family_name: "Unique Family Name", email_address: "unique@example.com")
-    create(:application, :submitted, applicant: unique_applicant, urn: "Unique Urn 1")
+    create(:application, applicant: unique_applicant, urn: "Unique Urn 1")
 
     another_applicant = create(:applicant, given_name: "Another Given Name", middle_name: "Another Middle Name", family_name: "Another Family Name", email_address: "another@example.com")
-    create(:application, :submitted, applicant: another_applicant, urn: "Unique Urn 2")
+    create(:application, applicant: another_applicant, urn: "Unique Urn 2")
 
     # Create 19 more applications for pagination test
-    create_list(:application, 19, :submitted)
+    create_list(:application, 19)
   end
 
   def given_there_is_an_application_that_breached_sla
diff --git a/spec/features/admin_console/download_qa_csv_file_spec.rb b/spec/features/admin_console/download_qa_csv_file_spec.rb
deleted file mode 100644
index 3c7e1548..00000000
--- a/spec/features/admin_console/download_qa_csv_file_spec.rb
+++ /dev/null
@@ -1,76 +0,0 @@
-require "rails_helper"
-
-describe "Download QA CSV functionality" do
-  include AdminHelpers
-
-  it "shows the 'Download QA CSV' button only if a status filter is applied" do
-    given_there_are_few_applications
-    given_i_am_signed_as_an_admin
-    when_i_am_in_the_applications_list_page
-    then_i_should_not_see_the_download_button
-    when_i_filter_by_a_status
-    then_i_should_see_the_download_button
-  end
-
-  it "marks applications as qa before generating the csv" do
-    given_there_are_few_applications
-    given_i_am_signed_as_an_admin
-    when_i_am_in_the_applications_list_page
-    when_i_filter_by_a_status
-    when_i_download_the_csv
-
-    then_all_applications_should_be_marked_as_qa
-  end
-
-  it "generates an empty csv when downloaded twice consecutively" do
-    given_there_are_few_applications
-    given_i_am_signed_as_an_admin
-    when_i_am_in_the_applications_list_page
-    when_i_filter_by_a_status
-    when_i_download_the_csv
-    when_i_am_in_the_applications_list_page
-    when_i_filter_by_a_status
-    when_i_download_the_csv_again
-
-    then_csv_should_be_empty
-  end
-
-  def given_there_are_few_applications
-    create_list(:application, 5, :submitted)
-  end
-
-  def when_i_am_in_the_applications_list_page
-    visit(applicants_path)
-  end
-
-  def when_i_filter_by_a_status
-    select "Initial checks", from: "status"
-    click_button "Search"
-  end
-
-  def then_i_should_not_see_the_download_button
-    expect(page).not_to have_link("Download QA CSV")
-  end
-
-  def then_i_should_see_the_download_button
-    expect(page).to have_link("Download QA CSV")
-  end
-
-  def when_i_download_the_csv
-    click_link "Download QA CSV"
-  end
-
-  def when_i_download_the_csv_again
-    when_i_download_the_csv
-  end
-
-  def then_all_applications_should_be_marked_as_qa
-    Application.all.each do |app|
-      expect(app.reload.qa?).to be(true)
-    end
-  end
-
-  def then_csv_should_be_empty
-    expect(page.body.lines.count).to eq(1)
-  end
-end
diff --git a/spec/features/admin_console/duplicates_search_spec.rb b/spec/features/admin_console/duplicates_search_spec.rb
index 9d21f2a2..c4f64ce3 100644
--- a/spec/features/admin_console/duplicates_search_spec.rb
+++ b/spec/features/admin_console/duplicates_search_spec.rb
@@ -10,10 +10,10 @@
   let!(:applicant_four) { build(:applicant, email_address: "test2@example.com", passport_number: "123456", phone_number: "999999999") }
 
   before do
-    create(:application, :submitted, applicant: applicant_one)
-    create(:application, :submitted, applicant: applicant_two)
-    create(:application, :submitted, applicant: applicant_three)
-    create(:application, :submitted, applicant: applicant_four)
+    create(:application, applicant: applicant_one)
+    create(:application, applicant: applicant_two)
+    create(:application, applicant: applicant_three)
+    create(:application, applicant: applicant_four)
   end
 
   it "Admin can search for duplicates by email" do
@@ -34,20 +34,6 @@
     then_i_see_matching_duplicates_by_passport_number
   end
 
-  it "the view renders even where there are 'in progress' applications" do
-    given_i_am_signed_as_an_admin
-    when_there_are_in_progress_applications
-    when_i_visit_the_duplicates_page
-    then_i_see_the_in_progress_applications
-  end
-
-  it "shows duplicates only once even if they match multiple times" do
-    given_i_am_signed_as_an_admin
-    when_there_are_in_progress_applications
-    when_i_visit_the_duplicates_page
-    then_i_see_the_in_progress_applications_only_once
-  end
-
   def when_i_search_for_a_duplicate_by(type)
     visit duplicates_path
     case type
@@ -60,18 +46,10 @@ def when_i_search_for_a_duplicate_by(type)
     end
   end
 
-  def when_there_are_in_progress_applications
-    create(:application, applicant: nil, urn: nil, application_progress: nil)
-  end
-
   def when_i_visit_the_duplicates_page
     visit duplicates_path
   end
 
-  def then_i_see_the_in_progress_applications
-    expect(page).to have_content("Duplicated applications")
-  end
-
   def then_i_see_matching_duplicates
     expect(page).to have_content("test@example.com")
     expect(page).to have_content("123456")
diff --git a/spec/features/admin_console/reports_spec.rb b/spec/features/admin_console/reports_spec.rb
index 41e5aec7..f01b734e 100644
--- a/spec/features/admin_console/reports_spec.rb
+++ b/spec/features/admin_console/reports_spec.rb
@@ -29,6 +29,22 @@
     then_the_payroll_data_csv_report_is_downloaded
   end
 
+  it "exports Application CSV" do
+    given_i_am_signed_as_an_admin
+    when_i_am_in_the_reports_page
+    and_i_click_on_the_applications_csv_link
+
+    then_the_applications_csv_report_is_downloaded
+  end
+
+  it "exports Qa report CSV" do
+    given_i_am_signed_as_an_admin
+    when_i_am_in_the_reports_page
+    and_i_click_on_the_qa_report_csv_button
+
+    then_the_qa_report_csv_report_is_downloaded
+  end
+
 private
 
   def then_the_standing_data_csv_report_is_downloaded
@@ -49,6 +65,18 @@ def then_the_payroll_data_csv_report_is_downloaded
     expect(page.response_headers["Content-Disposition"]).to match(/filename="Payroll-Report.*/)
   end
 
+  def then_the_applications_csv_report_is_downloaded
+    expect(page.response_headers["Content-Type"]).to match(/text\/csv/)
+    expect(page.response_headers["Content-Disposition"]).to include "attachment"
+    expect(page.response_headers["Content-Disposition"]).to match(/filename="Applications-Report.*/)
+  end
+
+  def then_the_qa_report_csv_report_is_downloaded
+    expect(page.response_headers["Content-Type"]).to match(/text\/csv/)
+    expect(page.response_headers["Content-Disposition"]).to include "attachment"
+    expect(page.response_headers["Content-Disposition"]).to match(/filename="QA-Report-initial_checks*/)
+  end
+
   def and_i_click_on_the_home_office_csv_link
     within ".home-office" do
       click_on "Download"
@@ -67,6 +95,18 @@ def and_i_click_on_the_payroll_data_csv_link
     end
   end
 
+  def and_i_click_on_the_applications_csv_link
+    within ".applications" do
+      click_on "Download"
+    end
+  end
+
+  def and_i_click_on_the_qa_report_csv_button
+    within ".applications-qa" do
+      click_on "Download"
+    end
+  end
+
   def when_i_am_in_the_reports_page
     visit reports_path
   end
diff --git a/spec/models/application_spec.rb b/spec/models/application_spec.rb
index 5ce83fb7..5ed916b0 100644
--- a/spec/models/application_spec.rb
+++ b/spec/models/application_spec.rb
@@ -26,7 +26,7 @@
 RSpec.describe Application do
   describe "validations" do
     context "when the application has been submitted" do
-      subject(:application) { build(:teacher_application, :submitted) }
+      subject(:application) { build(:teacher_application) }
 
       it { expect(application).to validate_presence_of(:application_date) }
       it { expect(application).to validate_presence_of(:application_route) }
@@ -36,30 +36,9 @@
       it { expect(application).to validate_presence_of(:visa_type) }
       it { expect(application).to validate_presence_of(:applicant) }
     end
-
-    context "when the application has not been submitted" do
-      it "is valid" do
-        expect(described_class.new).to be_valid
-      end
-    end
   end
 
   describe "scopes" do
-    describe ".submitted" do
-      it "returns applications with a URN" do
-        create_list(:application, 2, :submitted)
-        create(:application, :not_submitted)
-
-        expect(described_class.submitted.count).to eq 2
-      end
-
-      it "does not return applications without a URN" do
-        create(:application, :not_submitted)
-
-        expect(described_class.submitted.count).to eq 0
-      end
-    end
-
     describe ".filter_by_status" do
       it "returns applications with the specified status" do
         initial_checks_application = build(:application)
@@ -95,22 +74,6 @@
     end
   end
 
-  describe "#assign_urn!" do
-    it "matches the required format for a teacher" do
-      application = create(:teacher_application)
-      application.assign_urn!
-
-      expect(application.reload.urn).to match(/^IRPTE[A-Z0-9]{5}$/)
-    end
-
-    it "matches the required format for a trainee" do
-      application = create(:salaried_trainee_application)
-      application.assign_urn!
-
-      expect(application.reload.urn).to match(/^IRPST[A-Z0-9]{5}$/)
-    end
-  end
-
   describe ".search" do
     let(:applicant_john) { create(:applicant, given_name: "John", family_name: "Doe", email_address: "john.doe@example.com", passport_number: "123456") }
     let(:application_john) { create(:application, urn: "APP123", applicant: applicant_john) }
diff --git a/spec/models/kpis_spec.rb b/spec/models/kpis_spec.rb
index f14c4142..c1ed016a 100644
--- a/spec/models/kpis_spec.rb
+++ b/spec/models/kpis_spec.rb
@@ -3,7 +3,6 @@
 RSpec.describe Kpis do
   describe "#total_applications" do
     it "returns the total number of applications" do
-      create(:application, :not_submitted)
       create_list(:application, 5)
 
       kpis = described_class.new
diff --git a/spec/models/policies/contract_start_date_spec.rb b/spec/models/policies/contract_start_date_spec.rb
deleted file mode 100644
index 0f60f3de..00000000
--- a/spec/models/policies/contract_start_date_spec.rb
+++ /dev/null
@@ -1,24 +0,0 @@
-# frozen_string_literal: true
-
-require "rails_helper"
-
-RSpec.describe Policies::ContractStartDate do
-  let(:first_monday_july) { Date.new(2023, 7, 3) }
-
-  describe "#eligible?" do
-    it "returns true when the date is on the first Monday in July" do
-      expect(described_class.eligible?(first_monday_july)).to be true
-    end
-
-    it "returns true when the date is after the first Monday in July" do
-      date = first_monday_july.advance(days: 1)
-
-      expect(described_class.eligible?(date)).to be true
-    end
-
-    it "returns false when the date is before the first Monday in July" do
-      date = first_monday_july.advance(days: -1)
-      expect(described_class.eligible?(date)).to be false
-    end
-  end
-end
diff --git a/spec/models/policies/entry_date_spec.rb b/spec/models/policies/entry_date_spec.rb
deleted file mode 100644
index b4ced3db..00000000
--- a/spec/models/policies/entry_date_spec.rb
+++ /dev/null
@@ -1,30 +0,0 @@
-# frozen_string_literal: true
-
-require "rails_helper"
-
-RSpec.describe Policies::EntryDate do
-  subject(:policy) { described_class }
-
-  describe "#eligible?" do
-    it "returns true if the entry date is more than 3 months since start of contract" do
-      entry_date = Date.parse("2020-01-03")
-      start_date = Date.parse("2020-04-02")
-
-      expect(policy.eligible?(entry_date, start_date)).to be(true)
-    end
-
-    it "returns true if the entry date is 3 months since start of contract" do
-      entry_date = Date.parse("2020-01-02")
-      start_date = Date.parse("2020-04-02")
-
-      expect(policy.eligible?(entry_date, start_date)).to be(true)
-    end
-
-    it "returns false if the entry date is less than 3 months since start of contract" do
-      entry_date = Date.parse("2020-01-01")
-      start_date = Date.parse("2020-04-02")
-
-      expect(policy.eligible?(entry_date, start_date)).to be(false)
-    end
-  end
-end
diff --git a/spec/models/reports/applications_spec.rb b/spec/models/reports/applications_spec.rb
new file mode 100644
index 00000000..1b1928a4
--- /dev/null
+++ b/spec/models/reports/applications_spec.rb
@@ -0,0 +1,83 @@
+require "rails_helper"
+
+module Reports
+  describe Applications do
+    include ActiveSupport::Testing::TimeHelpers
+
+    subject(:report) { described_class.new }
+
+    it "returns the name of the Report" do
+      frozen_time = Time.zone.local(2023, 7, 17, 12, 30, 45)
+      travel_to frozen_time do
+        expected_name = "Applications-Report-20230717-123045.csv"
+
+        report = described_class.new
+        actual_name = report.name
+
+        expect(actual_name).to eq(expected_name)
+      end
+    end
+
+    describe "#csv" do
+      let(:rejected) { create(:application, :with_rejection_completed) }
+      let(:paid) { create(:application, :with_payment_confirmation_completed) }
+      let(:banking) { create(:application, :with_banking_approval_completed) }
+      let(:school) { create(:application, :with_school_checks_completed) }
+      let(:home_office) { create(:application, :with_home_office_checks_completed) }
+      let(:initial) { create(:application, :with_initial_checks_completed) }
+      let(:application) { create(:application) }
+
+      before do
+        rejected
+        paid
+        banking
+        school
+        home_office
+        initial
+        application
+      end
+
+      context "returns file with header" do
+        let(:header) do
+          [
+            "Ip Address",
+            "Given Name",
+            "Middle Name",
+            "Family Name",
+            "Email Address",
+            "Phone Number",
+            "Date Of Birth",
+            "Sex",
+            "Passport Number",
+            "Nationality",
+            "Student Loan",
+            "Address Line 1",
+            "Address Line 2",
+            "City",
+            "Postcode",
+            "Application Date",
+            "Application Route",
+            "Status",
+            "Date Of Entry",
+            "Start Date",
+            "Subject",
+            "Urn",
+            "Visa Type",
+          ].join(",")
+        end
+
+        it { expect(report.csv).to include(header) }
+      end
+
+      context "returns all applications" do
+        it { expect(report.csv).to include(application.urn) }
+        it { expect(report.csv).to include(initial.urn) }
+        it { expect(report.csv).to include(home_office.urn) }
+        it { expect(report.csv).to include(school.urn) }
+        it { expect(report.csv).to include(banking.urn) }
+        it { expect(report.csv).to include(paid.urn) }
+        it { expect(report.csv).to include(rejected.urn) }
+      end
+    end
+  end
+end
diff --git a/spec/models/reports/home_office_spec.rb b/spec/models/reports/home_office_spec.rb
index 88405791..2d413db2 100644
--- a/spec/models/reports/home_office_spec.rb
+++ b/spec/models/reports/home_office_spec.rb
@@ -55,22 +55,34 @@ module Reports
           application.urn,
           application.applicant.full_name,
           application.applicant.date_of_birth,
+          nil,
           application.applicant.nationality,
+          nil,
           application.applicant.passport_number,
           nil,
           nil,
+          nil,
+          nil,
+          nil,
+          nil,
         ].join(","))
       end
 
       it "returns the header in CSV format" do
         expected_header = [
-          "URN",
+          "ID",
           "Full Name",
           "DOB",
+          "Gender",
           "Nationality",
+          "Place of Birth",
           "Passport Number",
-          "Visa Type",
-          "Date of UK entry",
+          "National Insurance Number",
+          "Address",
+          "Postcode",
+          "Email",
+          "Telephone",
+          "Reference",
         ].join(",")
 
         expect(report.csv).to include(expected_header)
diff --git a/spec/queries/average_age_query_spec.rb b/spec/queries/average_age_query_spec.rb
index 19615279..6960cf71 100644
--- a/spec/queries/average_age_query_spec.rb
+++ b/spec/queries/average_age_query_spec.rb
@@ -4,8 +4,6 @@
   describe "#call" do
     context "when there are a few applicants" do
       before do
-        create(:application, :not_submitted, applicant: create(:applicant, date_of_birth: 25.years.ago))
-
         create(:application, applicant: create(:applicant, date_of_birth: 35.years.ago))
         create(:application, applicant: create(:applicant, date_of_birth: 45.years.ago))
         create(:application, applicant: create(:applicant, date_of_birth: 52.years.ago))
diff --git a/spec/queries/gender_breakdown_query_spec.rb b/spec/queries/gender_breakdown_query_spec.rb
index 4584948f..603d7269 100644
--- a/spec/queries/gender_breakdown_query_spec.rb
+++ b/spec/queries/gender_breakdown_query_spec.rb
@@ -4,8 +4,6 @@
   describe "#call" do
     context "when there are a few applicants" do
       before do
-        create(:application, :not_submitted, applicant: create(:applicant, sex: "male"))
-
         create(:application, applicant: create(:applicant, sex: "male"))
         create(:application, applicant: create(:applicant, sex: "female"))
         create(:application, applicant: create(:applicant, sex: "male"))
diff --git a/spec/queries/nationality_breakdown_query_spec.rb b/spec/queries/nationality_breakdown_query_spec.rb
index 9d3b5dc2..565fb718 100644
--- a/spec/queries/nationality_breakdown_query_spec.rb
+++ b/spec/queries/nationality_breakdown_query_spec.rb
@@ -4,8 +4,6 @@
   describe "#call" do
     context "when there are a few applicants" do
       before do
-        create(:application, :not_submitted, applicant: create(:applicant, nationality: "Nationality 1"))
-
         create(:application, applicant: create(:applicant, nationality: "Nationality 1"))
         create(:application, applicant: create(:applicant, nationality: "Nationality 3"))
         create(:application, applicant: create(:applicant, nationality: "Nationality 4"))
diff --git a/spec/queries/rejection_reason_breakdown_query_spec.rb b/spec/queries/rejection_reason_breakdown_query_spec.rb
index adf14d0c..d6c80bae 100644
--- a/spec/queries/rejection_reason_breakdown_query_spec.rb
+++ b/spec/queries/rejection_reason_breakdown_query_spec.rb
@@ -8,7 +8,6 @@
         create(:application_progress, application: create(:application, applicant:), rejection_reason: "suspected_fraud")
         create(:application_progress, application: create(:application, applicant:), rejection_reason: "suspected_fraud")
         create(:application_progress, application: create(:application, applicant:), rejection_reason: "ineligible_school")
-        create(:application_progress, application: create(:application, :not_submitted, applicant:), rejection_reason: "duplicate_submission") # This one should not be included in the count because the associated application is not submitted
       end
 
       it "returns the correct rejection reason breakdown" do
diff --git a/spec/queries/route_breakdown_query_spec.rb b/spec/queries/route_breakdown_query_spec.rb
index 7391a312..016a32c6 100644
--- a/spec/queries/route_breakdown_query_spec.rb
+++ b/spec/queries/route_breakdown_query_spec.rb
@@ -4,7 +4,6 @@
   describe "#call" do
     context "when there are a few applicants" do
       before do
-        create(:teacher_application, :not_submitted)
         create(:teacher_application)
         create(:salaried_trainee_application)
         create(:teacher_application)
diff --git a/spec/queries/status_breakdown_query_spec.rb b/spec/queries/status_breakdown_query_spec.rb
new file mode 100644
index 00000000..43603ded
--- /dev/null
+++ b/spec/queries/status_breakdown_query_spec.rb
@@ -0,0 +1,45 @@
+require "rails_helper"
+
+RSpec.describe StatusBreakdownQuery, type: :service do
+  subject(:breakdown) { described_class.call }
+
+  describe ".call" do
+    let(:expected_breakdown) do
+      {
+        "initial_checks" => 0,
+        "home_office_checks" => 0,
+        "school_checks" => 0,
+        "bank_approval" => 0,
+        "payment_confirmation" => 0,
+        "paid" => 0,
+        "rejected" => 0,
+      }
+    end
+
+    it "returns the ordered application status breakdown" do
+      expect(breakdown).to include(expected_breakdown)
+    end
+
+    context "with data" do
+      before do
+        create(:application, :with_initial_checks_completed)
+      end
+
+      let(:expected_breakdown) do
+        {
+          "initial_checks" => 0,
+          "home_office_checks" => 1,
+          "school_checks" => 0,
+          "bank_approval" => 0,
+          "payment_confirmation" => 0,
+          "paid" => 0,
+          "rejected" => 0,
+        }
+      end
+
+      it "returns the ordered application status breakdown" do
+        expect(breakdown).to include(expected_breakdown)
+      end
+    end
+  end
+end
diff --git a/spec/queries/subject_breakdown_query_spec.rb b/spec/queries/subject_breakdown_query_spec.rb
index 00e8147d..c9d4408b 100644
--- a/spec/queries/subject_breakdown_query_spec.rb
+++ b/spec/queries/subject_breakdown_query_spec.rb
@@ -4,7 +4,6 @@
   describe "#call" do
     context "when there are a few applicants" do
       before do
-        create(:application, :not_submitted)
         create(:application, subject: :physics)
         create(:application, subject: :languages)
         create(:application, subject: :general_science)
diff --git a/spec/queries/visa_breakdown_query_spec.rb b/spec/queries/visa_breakdown_query_spec.rb
index 7280d223..abeaf581 100644
--- a/spec/queries/visa_breakdown_query_spec.rb
+++ b/spec/queries/visa_breakdown_query_spec.rb
@@ -4,7 +4,6 @@
   describe "#call" do
     context "when there are a few applicants" do
       before do
-        create(:application, :not_submitted, visa_type: "visa_1")
         create(:application, visa_type: "visa_1")
         create_list(:application, 2, visa_type: "visa_2")
         create_list(:application, 4, visa_type: "visa_3")
diff --git a/spec/services/report_spec.rb b/spec/services/report_spec.rb
new file mode 100644
index 00000000..046ad024
--- /dev/null
+++ b/spec/services/report_spec.rb
@@ -0,0 +1,76 @@
+require "rails_helper"
+
+RSpec.describe Report do
+  subject(:report) { described_class }
+
+  describe "registered reports" do
+    subject(:registered_reports) { described_class::REGISTERED_REPORTS }
+
+    let(:expected_ids) do
+      %i[home_office standing_data payroll applications qa]
+    end
+
+    let(:expected_classes) do
+      [
+        Reports::HomeOffice,
+        Reports::StandingData,
+        Reports::Payroll,
+        Reports::Applications,
+        Reports::QaReport,
+      ]
+    end
+
+    it { expect(registered_reports.keys).to match_array(expected_ids) }
+    it { expect(registered_reports.values).to match_array(expected_classes) }
+  end
+
+  describe ".call" do
+    subject(:service) { described_class.new(report_id, status:) }
+
+    let(:report_id) { "qa" }
+    let(:status) { "initial_checks" }
+
+    context "report_name" do
+      it { expect(service.report_name).to eq("Reports::qareport") }
+    end
+
+    context "filename" do
+      include ActiveSupport::Testing::TimeHelpers
+      it "returns the name of the Report" do
+        frozen_time = Time.zone.local(2023, 7, 17, 12, 30, 45)
+        travel_to frozen_time do
+          expected_name = "QA-Report-initial_checks-2023_07_17-12_30_45.csv"
+
+          expect(service.filename).to eq(expected_name)
+        end
+      end
+    end
+
+    # rubocop:disable RSpec/VerifiedDoubles
+    context "qa report data" do
+      let(:report) { spy(Reports::QaReport) }
+
+      before do
+        allow(Reports::QaReport).to receive(:new).and_return(report)
+        service.data
+      end
+
+      it { expect(Reports::QaReport).to have_received(:new).with(kind_of(Array), status) }
+      it { expect(report).to have_received(:csv) }
+    end
+
+    context "other report data" do
+      let(:report_id) { "home_office" }
+      let(:report) { spy(Reports::HomeOffice) }
+
+      before do
+        allow(Reports::HomeOffice).to receive(:new).and_return(report)
+        service.data
+      end
+
+      it { expect(Reports::HomeOffice).to have_received(:new) }
+      it { expect(report).to have_received(:csv) }
+    end
+    # rubocop:enable RSpec/VerifiedDoubles
+  end
+end
diff --git a/spec/steps/personal_details_step_spec.rb b/spec/steps/personal_details_step_spec.rb
index 08237787..50a11e67 100644
--- a/spec/steps/personal_details_step_spec.rb
+++ b/spec/steps/personal_details_step_spec.rb
@@ -111,7 +111,7 @@
     describe "date_of_birth minimum age" do
       let(:form) { build(:form, date_of_birth: age) }
       let(:error) { step.errors.messages_for(:date_of_birth) }
-      let(:minimum_age) { 22 }
+      let(:minimum_age) { 21 }
 
       before { step.valid? }
 
@@ -189,7 +189,7 @@
 
       it "has MIN_AGE set to 22" do
         min_age = described_class.send(:const_get, :MIN_AGE)
-        expect(min_age).to eq(22)
+        expect(min_age).to eq(21)
       end
     end