diff --git a/app/forms/admin/claims_filter_form.rb b/app/forms/admin/claims_filter_form.rb
index 1bc54e89d5..524874e267 100644
--- a/app/forms/admin/claims_filter_form.rb
+++ b/app/forms/admin/claims_filter_form.rb
@@ -28,7 +28,7 @@ def claims
       when "awaiting_provider_verification"
         Claim.by_policy(Policies::FurtherEducationPayments).awaiting_further_education_provider_verification
       else
-        Claim.includes(:decisions).not_held.awaiting_decision
+        Claim.includes(:decisions).not_held.awaiting_decision.not_awaiting_further_education_provider_verification
       end
 
     @claims = @claims.by_policy(selected_policy) if selected_policy
diff --git a/app/helpers/admin/claims_helper.rb b/app/helpers/admin/claims_helper.rb
index 733fe25124..37c76943d7 100644
--- a/app/helpers/admin/claims_helper.rb
+++ b/app/helpers/admin/claims_helper.rb
@@ -172,7 +172,9 @@ def claim_summary_heading(claim)
     end
 
     def status(claim)
-      if claim.all_payrolled?
+      if claim.awaiting_provider_verification?
+        "Awaiting provider verification"
+      elsif claim.all_payrolled?
         "Payrolled"
       elsif claim.latest_decision&.approved? && claim.awaiting_qa? && !claim.held?
         "Approved awaiting QA"
diff --git a/app/models/claim.rb b/app/models/claim.rb
index 10e38dd469..ba0c5d1e9d 100644
--- a/app/models/claim.rb
+++ b/app/models/claim.rb
@@ -211,7 +211,15 @@ class Claim < ApplicationRecord
   scope :qa_required, -> { where(qa_required: true) }
   scope :awaiting_further_education_provider_verification, -> do
     joins("INNER JOIN further_education_payments_eligibilities ON further_education_payments_eligibilities.id = claims.eligibility_id")
+      .left_outer_joins(:notes)
       .where("further_education_payments_eligibilities.verification = '{}'")
+      .and(
+        Claim.where("further_education_payments_eligibilities.flagged_as_duplicate = FALSE")
+        .or(Claim.where("further_education_payments_eligibilities.flagged_as_duplicate = TRUE").and(Claim.where(notes: {label: "provider_verification"})))
+      )
+  end
+  scope :not_awaiting_further_education_provider_verification, -> do
+    where.not(id: Claim.awaiting_further_education_provider_verification)
   end
 
   def onelogin_idv_full_name
@@ -439,6 +447,12 @@ def one_login_idv_mismatch?
     !one_login_idv_name_match? || !one_login_idv_dob_match?
   end
 
+  def awaiting_provider_verification?
+    return false unless has_further_education_policy?
+
+    eligibility.awaiting_provider_verification?
+  end
+
   private
 
   def one_login_idv_name_match?
@@ -449,6 +463,10 @@ def one_login_idv_dob_match?
     onelogin_idv_date_of_birth == date_of_birth
   end
 
+  def has_further_education_policy?
+    policy == Policies::FurtherEducationPayments
+  end
+
   def normalise_ni_number
     self.national_insurance_number = normalised_ni_number
   end
diff --git a/app/models/policies/further_education_payments/admin_provider_verification_task_presenter.rb b/app/models/policies/further_education_payments/admin_provider_verification_task_presenter.rb
index 890ca01694..a8ac063ad6 100644
--- a/app/models/policies/further_education_payments/admin_provider_verification_task_presenter.rb
+++ b/app/models/policies/further_education_payments/admin_provider_verification_task_presenter.rb
@@ -30,7 +30,7 @@ def admin_sent_emails
       end
 
       def verification_email_sent?
-        !claim.eligibility.flagged_as_duplicate? || verification_email_sent_by_admin_team?
+        claim.eligibility.awaiting_provider_verification?
       end
 
       def verification_email_sent_by_admin_team?
diff --git a/app/models/policies/further_education_payments/eligibility.rb b/app/models/policies/further_education_payments/eligibility.rb
index 90be4cc547..01ace6850c 100644
--- a/app/models/policies/further_education_payments/eligibility.rb
+++ b/app/models/policies/further_education_payments/eligibility.rb
@@ -70,6 +70,13 @@ def permanent_contract?
       def verified?
         verification.present?
       end
+
+      def awaiting_provider_verification?
+        return false if verified?
+
+        # when a provider verification email is sent by the admin team, a note is created
+        !flagged_as_duplicate? || claim.notes.where(label: "provider_verification").any?
+      end
     end
   end
 end
diff --git a/spec/factories/policies/further_education_payments/eligibilities.rb b/spec/factories/policies/further_education_payments/eligibilities.rb
index 868766b622..8ccd7c472b 100644
--- a/spec/factories/policies/further_education_payments/eligibilities.rb
+++ b/spec/factories/policies/further_education_payments/eligibilities.rb
@@ -18,6 +18,10 @@
       association :school, factory: :fe_eligible_school
     end
 
+    trait :duplicate do
+      flagged_as_duplicate { true }
+    end
+
     trait :verified do
       contract_type { "permanent" }
       teaching_responsibilities { true }
diff --git a/spec/features/admin/admin_claim_further_education_payments_spec.rb b/spec/features/admin/admin_claim_further_education_payments_spec.rb
index 8c1220a5ec..2a2c69383e 100644
--- a/spec/features/admin/admin_claim_further_education_payments_spec.rb
+++ b/spec/features/admin/admin_claim_further_education_payments_spec.rb
@@ -16,7 +16,7 @@
     describe "provider verification task" do
       context "when the provider is yet to verify the claim" do
         context "when a verification email has not been sent" do
-          it "allows the admins to sent the email" do
+          it "allows the admins to send the email" do
             fe_provider = create(
               :school,
               :further_education,
diff --git a/spec/features/admin/admin_claims_filtering_spec.rb b/spec/features/admin/admin_claims_filtering_spec.rb
index d6018c972d..926d988014 100644
--- a/spec/features/admin/admin_claims_filtering_spec.rb
+++ b/spec/features/admin/admin_claims_filtering_spec.rb
@@ -23,6 +23,7 @@
   let(:auto_approved_awaiting_payroll_claims) { create_list(:claim, 2, :auto_approved, policy: Policies::LevellingUpPremiumPayments) }
   let(:approved_claim) { create(:claim, :approved, policy: Policies::LevellingUpPremiumPayments, assigned_to: mette, decision_creator: mary) }
   let(:further_education_claims_awaiting_provider_verification) { create_list(:claim, 2, :submitted, policy: Policies::FurtherEducationPayments, eligibility_trait: :not_verified, assigned_to: valentino) }
+  let(:further_education_claims_provider_verification_email_not_sent) { create_list(:claim, 2, :submitted, policy: Policies::FurtherEducationPayments, eligibility_trait: :duplicate, assigned_to: valentino) }
   let(:rejected_claim) { create(:claim, :rejected, policy: Policies::LevellingUpPremiumPayments, assigned_to: valentino) }
 
   let!(:claims) do
@@ -38,6 +39,7 @@
       auto_approved_awaiting_payroll_claims,
       approved_claim,
       further_education_claims_awaiting_provider_verification,
+      further_education_claims_provider_verification_email_not_sent,
       rejected_claim
     ]
   end
@@ -124,7 +126,7 @@
       early_career_payments_claims_for_mette,
       early_career_payments_claims_failed_bank_validation,
       lup_claims_unassigned,
-      further_education_claims_awaiting_provider_verification
+      further_education_claims_provider_verification_email_not_sent
     )
 
     select "Awaiting provider verification", from: "Status:"
diff --git a/spec/features/admin/admin_view_claim_further_education_payments_spec.rb b/spec/features/admin/admin_view_claim_further_education_payments_spec.rb
index 7b148db727..469615e50f 100644
--- a/spec/features/admin/admin_view_claim_further_education_payments_spec.rb
+++ b/spec/features/admin/admin_view_claim_further_education_payments_spec.rb
@@ -2,14 +2,13 @@
 
 RSpec.feature "Admin view claim for FurtherEducationPayments" do
   let!(:journey_configuration) { create(:journey_configuration, "further_education_payments") }
-  let(:eligibility) { create(:further_education_payments_eligibility, :eligible) }
   let(:eligibility_with_trn) { create(:further_education_payments_eligibility, :eligible, :with_trn) }
   let!(:claim) {
     create(
       :claim,
       :submitted,
       policy: Policies::FurtherEducationPayments,
-      eligibility: eligibility
+      eligibility_trait: :duplicate
     )
   }
   let!(:claim_with_trn) {
@@ -20,9 +19,45 @@
       eligibility: eligibility_with_trn
     )
   }
+  let!(:claim_not_verified) {
+    create(
+      :claim,
+      :submitted,
+      policy: Policies::FurtherEducationPayments,
+      eligibility_trait: :not_verified
+    )
+  }
+  let!(:claim_with_duplicates_no_provider_email_sent) {
+    create(
+      :claim,
+      :submitted,
+      policy: Policies::FurtherEducationPayments,
+      eligibility_trait: :duplicate
+    )
+  }
+  let!(:claim_with_duplicates_provider_email_sent) {
+    create(
+      :claim,
+      :submitted,
+      policy: Policies::FurtherEducationPayments,
+      eligibility_trait: :duplicate
+    )
+  }
+  let!(:verified_claim) {
+    create(
+      :claim,
+      :submitted,
+      policy: Policies::FurtherEducationPayments,
+      eligibility_trait: :verified
+    )
+  }
 
-  scenario "view claim summary for claim with no TRN" do
+  before do
     sign_in_as_service_operator
+    create(:note, claim: claim_with_duplicates_provider_email_sent, label: "provider_verification")
+  end
+
+  scenario "view claim summary for claim with no TRN" do
     visit admin_claims_path
     find("a[href='#{admin_claim_tasks_path(claim)}']").click
     expect(page).not_to have_content("Claim route")
@@ -33,7 +68,6 @@
   end
 
   scenario "view claim summary for claim with TRN" do
-    sign_in_as_service_operator
     visit admin_claims_path
     find("a[href='#{admin_claim_tasks_path(claim_with_trn)}']").click
     expect(page).not_to have_content("Not provided")
@@ -41,4 +75,22 @@
     expect(page).to have_content("UK Provider Reference Number (UKPRN)")
     expect(page).to have_content(claim_with_trn.school.ukprn)
   end
+
+  scenario "Awaiting provider verification claim status" do
+    visit admin_claims_path(status: "awaiting_provider_verification")
+    find("a[href='#{admin_claim_tasks_path(claim_not_verified)}']").click
+    expect(page).to have_content("Awaiting provider verification")
+
+    visit admin_claims_path
+    find("a[href='#{admin_claim_tasks_path(claim_with_duplicates_no_provider_email_sent)}']").click
+    expect(page).to have_content("Awaiting decision - not on hold")
+
+    visit admin_claims_path(status: "awaiting_provider_verification")
+    find("a[href='#{admin_claim_tasks_path(claim_with_duplicates_provider_email_sent)}']").click
+    expect(page).to have_content("Awaiting provider verification")
+
+    visit admin_claims_path
+    find("a[href='#{admin_claim_tasks_path(verified_claim)}']").click
+    expect(page).to have_content("Awaiting decision - not on hold")
+  end
 end
diff --git a/spec/jobs/further_education_payments/provider_verification_chase_email_spec.rb b/spec/jobs/further_education_payments/provider_verification_chase_email_spec.rb
index d0726c1fc2..6dd8d09d65 100644
--- a/spec/jobs/further_education_payments/provider_verification_chase_email_spec.rb
+++ b/spec/jobs/further_education_payments/provider_verification_chase_email_spec.rb
@@ -47,7 +47,6 @@
         eligibility: build(
           :further_education_payments_eligibility,
           :eligible,
-          :verified,
           provider_verification_email_last_sent_at: DateTime.new(2024, 10, 1, 7, 0, 0)
         ))
     }
@@ -59,7 +58,6 @@
         eligibility: build(
           :further_education_payments_eligibility,
           :eligible,
-          :verified,
           provider_verification_email_last_sent_at: DateTime.new(2024, 9, 1, 8, 0, 0),
           provider_verification_chase_email_last_sent_at: DateTime.new(2024, 9, 22, 8, 0, 0)
         ))
@@ -83,7 +81,7 @@
         policy: Policies::FurtherEducationPayments,
         eligibility: build(
           :further_education_payments_eligibility,
-          :eligible,
+          :not_verified,
           provider_verification_email_last_sent_at: DateTime.new(2024, 10, 1, 7, 0, 0)
         ))
     }
diff --git a/spec/models/claim_spec.rb b/spec/models/claim_spec.rb
index b028feb62c..a6962a42ff 100644
--- a/spec/models/claim_spec.rb
+++ b/spec/models/claim_spec.rb
@@ -906,15 +906,45 @@
     end
   end
 
-  describe ".awaiting_further_education_provider_verification" do
-    subject { described_class.awaiting_further_education_provider_verification }
-
+  describe "awaiting further education provider verification scopes" do
+    let!(:claim_not_verified_provider_email_automatically_sent) { create(:claim, :submitted, policy: Policies::FurtherEducationPayments, eligibility_trait: :not_verified) }
+    let!(:claim_not_verified_has_duplicates_provider_email_not_sent_has_other_note) { create(:claim, :submitted, policy: Policies::FurtherEducationPayments, eligibility_trait: :duplicate) }
+    let!(:claim_not_verified_has_duplicates_provider_email_not_sent) { create(:claim, :submitted, policy: Policies::FurtherEducationPayments, eligibility_trait: :duplicate) }
+    let!(:claim_not_verified_has_duplicates_provider_email_manually_sent) { create(:claim, :submitted, policy: Policies::FurtherEducationPayments, eligibility_trait: :duplicate) }
     let!(:claim_with_fe_provider_verification) { create(:claim, policy: Policies::FurtherEducationPayments, eligibility_trait: :verified) }
-    let!(:claim_awaiting_fe_provider_verification) { create(:claim, policy: Policies::FurtherEducationPayments, eligibility_trait: :not_verified) }
     let!(:non_fe_claim) { create(:claim, policy: Policies::StudentLoans) }
 
-    it "returns claims that are awaiting FE provider verification" do
-      is_expected.to match_array([claim_awaiting_fe_provider_verification])
+    before do
+      create(:note, claim: claim_not_verified_has_duplicates_provider_email_manually_sent, label: "provider_verification")
+      create(:note, claim: claim_not_verified_has_duplicates_provider_email_not_sent_has_other_note, label: "student_loan_plan")
+    end
+
+    describe ".awaiting_further_education_provider_verification" do
+      subject { described_class.awaiting_further_education_provider_verification }
+
+      it "returns claims that have not been verified by the provider, and have had a provider email sent" do
+        is_expected.to match_array(
+          [
+            claim_not_verified_provider_email_automatically_sent,
+            claim_not_verified_has_duplicates_provider_email_manually_sent
+          ]
+        )
+      end
+    end
+
+    describe ".not_awaiting_further_education_provider_verification" do
+      subject { described_class.not_awaiting_further_education_provider_verification }
+
+      it "returns claims that have no FE eligiblity, or FE claims that have been verified by the provider, or non-verified claims where a provider email has not been sent" do
+        is_expected.to match_array(
+          [
+            claim_not_verified_has_duplicates_provider_email_not_sent_has_other_note,
+            claim_not_verified_has_duplicates_provider_email_not_sent,
+            claim_with_fe_provider_verification,
+            non_fe_claim
+          ]
+        )
+      end
     end
   end
 
@@ -1330,4 +1360,42 @@
       it { is_expected.to be false }
     end
   end
+
+  describe "#awaiting_provider_verification?" do
+    subject { claim.awaiting_provider_verification? }
+
+    context "when the eligiblity is not verified" do
+      context "when there are no duplicates" do
+        let(:claim) { create(:claim, :submitted, policy: Policies::FurtherEducationPayments, eligibility_trait: :not_verified) }
+
+        it { is_expected.to be true }
+      end
+
+      context "when there are duplicates" do
+        let(:claim) { create(:claim, :submitted, policy: Policies::FurtherEducationPayments, eligibility_trait: :duplicate) }
+
+        context "the provider email has not been sent" do
+          it { is_expected.to be false }
+        end
+
+        context "when the provider email has been sent" do
+          before { create(:note, claim: claim, label: "provider_verification") }
+
+          it { is_expected.to be true }
+        end
+      end
+    end
+
+    context "when the eligiblity is verified" do
+      let(:claim) { build(:claim, policy: Policies::FurtherEducationPayments, eligibility_trait: :verified) }
+
+      it { is_expected.to be false }
+    end
+
+    context "when the eligiblity is not further education payments" do
+      let(:claim) { build(:claim, policy: Policies::StudentLoans) }
+
+      it { is_expected.to be false }
+    end
+  end
 end