diff --git a/app/jobs/further_education_payments/provider_verification_chase_email_job.rb b/app/jobs/further_education_payments/provider_verification_chase_email_job.rb
index 02154116a7..f96bb977d6 100644
--- a/app/jobs/further_education_payments/provider_verification_chase_email_job.rb
+++ b/app/jobs/further_education_payments/provider_verification_chase_email_job.rb
@@ -25,8 +25,10 @@ def unverified_claims_with_provider_email_sent_over_3_weeks_ago
       Policies::FurtherEducationPayments::Eligibility
         .includes(:claim)
         .unverified
-        .where("provider_verification_email_last_sent_at < ?", 3.weeks.ago)
+        .provider_verification_email_last_sent_over(3.weeks.ago)
+        .provider_verification_chase_email_not_sent
         .map(&:claim)
+        .reject { |claim| claim.held? || claim.latest_decision&.rejected? }
     end
   end
 end
diff --git a/app/models/policies/further_education_payments.rb b/app/models/policies/further_education_payments.rb
index e3796c4fc7..60c3695ef2 100644
--- a/app/models/policies/further_education_payments.rb
+++ b/app/models/policies/further_education_payments.rb
@@ -69,7 +69,7 @@ def verification_due_date_for_claim(claim)
     end
 
     def verification_chase_due_date_for_claim(claim)
-      (claim.eligibility.provider_verification_email_last_sent_at + 3.weeks).to_date
+      (claim.eligibility.provider_verification_chase_email_last_sent_at + 3.weeks).to_date
     end
 
     def duplicate_claim?(claim)
diff --git a/app/models/policies/further_education_payments/eligibility.rb b/app/models/policies/further_education_payments/eligibility.rb
index f8025e46d8..90be4cc547 100644
--- a/app/models/policies/further_education_payments/eligibility.rb
+++ b/app/models/policies/further_education_payments/eligibility.rb
@@ -26,6 +26,8 @@ def description
       belongs_to :school, optional: true
 
       scope :unverified, -> { where(verification: {}) }
+      scope :provider_verification_email_last_sent_over, ->(older_than) { where("provider_verification_email_last_sent_at < ?", older_than) }
+      scope :provider_verification_chase_email_not_sent, -> { where(provider_verification_chase_email_last_sent_at: nil) }
 
       # Claim#school expects this
       alias_method :current_school, :school
diff --git a/app/models/policies/further_education_payments/provider_verification_emails.rb b/app/models/policies/further_education_payments/provider_verification_emails.rb
index 85f49160cb..957adbf9db 100644
--- a/app/models/policies/further_education_payments/provider_verification_emails.rb
+++ b/app/models/policies/further_education_payments/provider_verification_emails.rb
@@ -11,9 +11,9 @@ def send_further_education_payment_provider_verification_email
         ClaimMailer.further_education_payment_provider_verification_email(@claim).deliver_later
       end
 
-      # Subsequent chase email
+      # Second automated provider chase email
       def send_further_education_payment_provider_verification_chase_email
-        @claim.eligibility.update!(provider_verification_email_last_sent_at: Time.now)
+        @claim.eligibility.update!(provider_verification_chase_email_last_sent_at: Time.now)
         ClaimMailer.further_education_payment_provider_verification_chase_email(@claim).deliver_later
       end
     end
diff --git a/config/analytics.yml b/config/analytics.yml
index 708762f75e..2b35342025 100644
--- a/config/analytics.yml
+++ b/config/analytics.yml
@@ -300,6 +300,7 @@ shared:
     - half_teaching_hours
     - flagged_as_duplicate
     - provider_verification_email_last_sent_at
+    - provider_verification_chase_email_last_sent_at
   :eligible_fe_providers:
     - id
     - ukprn
diff --git a/db/migrate/20240923130010_add_provider_verification_chase_email_last_sent_at_to_further_education_payments_eligibilities.rb b/db/migrate/20240923130010_add_provider_verification_chase_email_last_sent_at_to_further_education_payments_eligibilities.rb
new file mode 100644
index 0000000000..442085905f
--- /dev/null
+++ b/db/migrate/20240923130010_add_provider_verification_chase_email_last_sent_at_to_further_education_payments_eligibilities.rb
@@ -0,0 +1,5 @@
+class AddProviderVerificationChaseEmailLastSentAtToFurtherEducationPaymentsEligibilities < ActiveRecord::Migration[7.0]
+  def change
+    add_column :further_education_payments_eligibilities, :provider_verification_chase_email_last_sent_at, :datetime
+  end
+end
diff --git a/db/schema.rb b/db/schema.rb
index 2237f77b7d..d7d495ccc3 100644
--- a/db/schema.rb
+++ b/db/schema.rb
@@ -10,7 +10,7 @@
 #
 # It's strongly recommended that you check this file into your version control system.
 
-ActiveRecord::Schema[7.0].define(version: 2024_09_16_173031) do
+ActiveRecord::Schema[7.0].define(version: 2024_09_23_130010) do
   # These are extensions that must be enabled in order to support this database
   enable_extension "citext"
   enable_extension "pg_trgm"
@@ -262,6 +262,7 @@
     t.jsonb "verification", default: {}
     t.boolean "flagged_as_duplicate", default: false
     t.datetime "provider_verification_email_last_sent_at"
+    t.datetime "provider_verification_chase_email_last_sent_at"
     t.index ["possible_school_id"], name: "index_fe_payments_eligibilities_on_possible_school_id"
     t.index ["school_id"], name: "index_fe_payments_eligibilities_on_school_id"
   end
diff --git a/spec/jobs/further_education_payments/provider_verification_chase_email_spec.rb b/spec/jobs/further_education_payments/provider_verification_chase_email_spec.rb
index 0d683ebc31..1e6d580952 100644
--- a/spec/jobs/further_education_payments/provider_verification_chase_email_spec.rb
+++ b/spec/jobs/further_education_payments/provider_verification_chase_email_spec.rb
@@ -14,8 +14,7 @@
         policy: Policies::FurtherEducationPayments,
         eligibility: build(
           :further_education_payments_eligibility,
-          :eligible,
-          provider_verification_email_last_sent_at: nil
+          :eligible
         ))
     }
 
@@ -53,6 +52,42 @@
         ))
     }
 
+    let!(:claim_with_provider_chase_email_already_sent) {
+      create(:claim,
+        :submitted,
+        policy: Policies::FurtherEducationPayments,
+        eligibility: build(
+          :further_education_payments_eligibility,
+          :eligible,
+          :verified,
+          provider_verification_email_last_sent_at: DateTime.new(2024, 9, 1, 8, 0, 0),
+          provider_verification_chase_email_last_sent_at: DateTime.new(2024, 9, 22, 8, 0, 0)
+        ))
+    }
+
+    let!(:claim_rejected_after_provider_verification_was_sent) {
+      create(:claim,
+        :rejected,
+        policy: Policies::FurtherEducationPayments,
+        eligibility: build(
+          :further_education_payments_eligibility,
+          :eligible,
+          provider_verification_email_last_sent_at: DateTime.new(2024, 10, 1, 7, 0, 0)
+        ))
+    }
+
+    let!(:claim_held_after_provider_verification_was_sent) {
+      create(:claim,
+        :submitted,
+        :held,
+        policy: Policies::FurtherEducationPayments,
+        eligibility: build(
+          :further_education_payments_eligibility,
+          :eligible,
+          provider_verification_email_last_sent_at: DateTime.new(2024, 10, 1, 7, 0, 0)
+        ))
+    }
+
     before do
       allow(ClaimMailer).to(
         receive(:further_education_payment_provider_verification_chase_email)
@@ -62,7 +97,7 @@
     end
 
     it "sends an email only to unverified claims with a provider email last sent over 3 weeks ago " do
-      expect(claim_with_provider_email_sent_over_3_weeks_ago.eligibility.reload.provider_verification_email_last_sent_at).to eq Time.now
+      expect(claim_with_provider_email_sent_over_3_weeks_ago.eligibility.reload.provider_verification_chase_email_last_sent_at).to eq Time.now
 
       expect(ClaimMailer).to(
         have_received(:further_education_payment_provider_verification_chase_email)
@@ -88,6 +123,7 @@
 
     it "does not send a chaser if a provider email was not previously sent" do
       expect(claim_with_no_provider_email_sent.eligibility.reload.provider_verification_email_last_sent_at).to be_nil
+      expect(claim_with_no_provider_email_sent.eligibility.reload.provider_verification_chase_email_last_sent_at).to be_nil
 
       expect(ClaimMailer).to(
         have_received(:further_education_payment_provider_verification_chase_email)
@@ -97,7 +133,7 @@
     end
 
     it "does not send a chaser if it has not been 3 weeks since a provider email was sent" do
-      expect(claim_with_provider_email_sent_less_than_3_weeks_ago.eligibility.reload.provider_verification_email_last_sent_at).to eq DateTime.new(2024, 10, 15, 7, 0, 0)
+      expect(claim_with_provider_email_sent_less_than_3_weeks_ago.eligibility.reload.provider_verification_chase_email_last_sent_at).to be_nil
 
       expect(ClaimMailer).to(
         have_received(:further_education_payment_provider_verification_chase_email)
@@ -107,7 +143,7 @@
     end
 
     it "does not sent a chaser for any claims that are verified" do
-      expect(claim_with_provider_email_sent_over_3_weeks_ago_verified.eligibility.reload.provider_verification_email_last_sent_at).to eq DateTime.new(2024, 10, 1, 7, 0, 0)
+      expect(claim_with_provider_email_sent_over_3_weeks_ago_verified.eligibility.reload.provider_verification_chase_email_last_sent_at).to be_nil
 
       expect(ClaimMailer).to(
         have_received(:further_education_payment_provider_verification_chase_email)
@@ -115,5 +151,35 @@
           .exactly(0).times
       )
     end
+
+    it "does not send a chaser email if one has been sent before" do
+      expect(claim_with_provider_chase_email_already_sent.eligibility.reload.provider_verification_chase_email_last_sent_at).to eq DateTime.new(2024, 9, 22, 8, 0, 0)
+
+      expect(ClaimMailer).to(
+        have_received(:further_education_payment_provider_verification_chase_email)
+          .with(claim_with_provider_chase_email_already_sent)
+          .exactly(0).times
+      )
+    end
+
+    it "does not send a chaser email if the claim has been rejected" do
+      expect(claim_rejected_after_provider_verification_was_sent.eligibility.reload.provider_verification_chase_email_last_sent_at).to be_nil
+
+      expect(ClaimMailer).to(
+        have_received(:further_education_payment_provider_verification_chase_email)
+          .with(claim_rejected_after_provider_verification_was_sent)
+          .exactly(0).times
+      )
+    end
+
+    it "does not send a chaser email if the claimis on hold" do
+      expect(claim_held_after_provider_verification_was_sent.eligibility.reload.provider_verification_chase_email_last_sent_at).to be_nil
+
+      expect(ClaimMailer).to(
+        have_received(:further_education_payment_provider_verification_chase_email)
+          .with(claim_held_after_provider_verification_was_sent)
+          .exactly(0).times
+      )
+    end
   end
 end
diff --git a/spec/models/policies/further_education_payments/provider_verfication_emails_spec.rb b/spec/models/policies/further_education_payments/provider_verfication_emails_spec.rb
index 4faeba68a0..134717fa6e 100644
--- a/spec/models/policies/further_education_payments/provider_verfication_emails_spec.rb
+++ b/spec/models/policies/further_education_payments/provider_verfication_emails_spec.rb
@@ -43,7 +43,7 @@
           )
         )
 
-        expect(claim.eligibility.reload.provider_verification_email_last_sent_at).to eq Time.now
+        expect(claim.eligibility.reload.provider_verification_chase_email_last_sent_at).to eq Time.now
       end
     end
   end