diff --git a/db/migrate/20241028161228_make_claim_practitioner_email_address_citext.rb b/db/migrate/20241028161228_make_claim_practitioner_email_address_citext.rb
new file mode 100644
index 0000000000..a0d79861cb
--- /dev/null
+++ b/db/migrate/20241028161228_make_claim_practitioner_email_address_citext.rb
@@ -0,0 +1,15 @@
+class MakeClaimPractitionerEmailAddressCitext < ActiveRecord::Migration[7.0]
+  def change
+    enable_extension "citext"
+
+    reversible do |dir|
+      dir.up do
+        change_column :claims, :practitioner_email_address, :citext
+      end
+
+      dir.down do
+        change_column :claims, :practitioner_email_address, :string
+      end
+    end
+  end
+end
diff --git a/db/schema.rb b/db/schema.rb
index 47e4a0bc84..cbc797b252 100644
--- a/db/schema.rb
+++ b/db/schema.rb
@@ -10,7 +10,7 @@
 #
 # It's strongly recommended that you check this file into your version control system.
 
-ActiveRecord::Schema[7.0].define(version: 2024_10_28_110426) do
+ActiveRecord::Schema[7.0].define(version: 2024_10_28_161228) do
   # These are extensions that must be enabled in order to support this database
   enable_extension "citext"
   enable_extension "pg_trgm"
@@ -103,7 +103,7 @@
     t.jsonb "onelogin_credentials", default: {}
     t.jsonb "onelogin_user_info", default: {}
     t.string "paye_reference"
-    t.string "practitioner_email_address"
+    t.citext "practitioner_email_address"
     t.string "provider_contact_name"
     t.text "onelogin_uid"
     t.datetime "onelogin_auth_at"
diff --git a/spec/features/early_years_payment/practitioner/find_reference_spec.rb b/spec/features/early_years_payment/practitioner/find_reference_spec.rb
index 99af7c0ae9..8cdc781a2d 100644
--- a/spec/features/early_years_payment/practitioner/find_reference_spec.rb
+++ b/spec/features/early_years_payment/practitioner/find_reference_spec.rb
@@ -10,6 +10,17 @@
     )
   end
 
+  scenario "when correct email address with different case" do
+    when_early_years_payment_practitioner_journey_configuration_exists
+
+    visit "/early-years-payment-practitioner/find-reference?skip_landing_page=true&email=USER@example.com"
+    expect(page).to have_content "Enter your claim reference"
+    fill_in "Claim reference number", with: claim.reference
+    click_button "Submit"
+
+    expect(page).to have_content "Sign in with GOV.UK One Login"
+  end
+
   scenario "when different email address" do
     when_early_years_payment_practitioner_journey_configuration_exists