diff --git a/app/models/policies/further_education_payments/admin_tasks_presenter.rb b/app/models/policies/further_education_payments/admin_tasks_presenter.rb
index a6101ff37b..85d322c3db 100644
--- a/app/models/policies/further_education_payments/admin_tasks_presenter.rb
+++ b/app/models/policies/further_education_payments/admin_tasks_presenter.rb
@@ -14,7 +14,7 @@ def provider_verification
       end
 
       def provider_name
-        [verifier.fetch("first_name"), verifier.fetch("last_name")].join(" ")
+        [verifier.fetch("first_name"), verifier.fetch("last_name")].join(" ").presence || verifier.fetch("email")
       end
 
       def provider_verification_submitted?