Fatal Error using Collabora CODE/Nextcloud Office unable to edit documents in browser with Nextcloud 29.0.2.2 #275
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I also had an issue (although different from yours) of CODE not loading. I solved mine by updating the nginx config file for my NC installation. If you have installed NC a few versions ago and never changed your Apache VirtualHost configuration, check in the NC documentation website if there are any changes that you need to make. |
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I will second this. Triggered simply by opening any document file handled by richdocumentscode. After crash when Nextcloud: 30.0.2 Bare metal install. php-fpm logs: |
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Previously submitted here and resubmitted here as advised.
Potentially dupe of #223 but provided with more info here.
Bug description
After installing Collabora CODE and enabling Office in Nextcloud, we have the option to create new DOCX files, or to click on uploaded DOCX files for in-browser editing.
However, when trying to edit the files, the browsers hangs at a white page, and eventually reports "Document Loading Failed. Failed to load Nextcloud Office, try again later."
Examining Apache logs reveals a Fatal PHP error which seems related.
[Fri Jun 14 11:14:39.593360 2024] [php:error] [pid 1915] [client 185.248.85.38:59296] PHP Fatal error: Uncaught TypeError: implode(): Argument nextcloud/server#1 ($array) must be of type array, string given in /var/www/html/nextcloud/apps/richdocumentscode_arm64/proxy.php:398\nStack trace:\n#0 /var/www/html/nextcloud/apps/richdocumentscode_arm64/proxy.php(398): implode()\n#1 {main}\n thrown in /var/www/html/nextcloud/apps/richdocumentscode_arm64/proxy.php on line 398Steps to reproduce
Expected behavior
One would expect the document to open in-browser with the Nexcloud Office environment and be editable.
Installation method
Community Manual installation with Archive
Nextcloud Server version
29
Operating system
Debian/Ubuntu
PHP engine version
PHP 8.1
Web server
Apache (supported)
Database engine version
MariaDB
Is this bug present after an update or on a fresh install?
Upgraded to a MAJOR version (ex. 22 to 23)
Are you using the Nextcloud Server Encryption module?
Encryption is Enabled
What user-backends are you using?
Configuration report
{ "system": { "instanceid": "***REMOVED SENSITIVE VALUE***", "passwordsalt": "***REMOVED SENSITIVE VALUE***", "secret": "***REMOVED SENSITIVE VALUE***", "trusted_domains": [ "EXAMPLE.COM" ], "datadirectory": "***REMOVED SENSITIVE VALUE***", "logfile": "\/var\/www\/html\/nextcloud\/data\/nextcloud.log", "overwriteprotocol": "https", "overwrite.cli.url": "https:\/\/EXAMPLE.COM", "dbtype": "mysql", "version": "29.0.2.2", "dbname": "***REMOVED SENSITIVE VALUE***", "dbhost": "***REMOVED SENSITIVE VALUE***", "dbport": "", "dbtableprefix": "oc_", "dbuser": "***REMOVED SENSITIVE VALUE***", "dbpassword": "***REMOVED SENSITIVE VALUE***", "logtimezone": "UTC", "mysql.utf8mb4": true, "installed": true, "htaccess.RewriteBase": "\/", "memcache.local": "\\OC\\Memcache\\APCu", "filelocking.enabled": true, "memcache.distributed": "\\OC\\Memcache\\Redis", "memcache.locking": "\\OC\\Memcache\\Redis", "redis": { "host": "***REMOVED SENSITIVE VALUE***", "port": 0, "timeout": 0 }, "enable_previews": true, "enabledPreviewProviders": [ "OC\\Preview\\PNG", "OC\\Preview\\JPEG", "OC\\Preview\\GIF", "OC\\Preview\\HEIC", "OC\\Preview\\BMP", "OC\\Preview\\XBitmap", "OC\\Preview\\MP3", "OC\\Preview\\TXT", "OC\\Preview\\MarkDown", "OC\\Preview\\Movie", "OC\\Preview\\Image", "OC\\Preview\\TIFF" ], "maintenance": false, "maintenance_window_start": 1, "theme": "", "loglevel": 1, "mail_smtpmode": "smtp", "mail_smtpsecure": "ssl", "mail_from_address": "***REMOVED SENSITIVE VALUE***", "mail_domain": "***REMOVED SENSITIVE VALUE***", "mail_smtpauth": 1, "mail_smtphost": "***REMOVED SENSITIVE VALUE***", "mail_smtpport": "465", "mail_smtpname": "***REMOVED SENSITIVE VALUE***", "mail_smtppassword": "***REMOVED SENSITIVE VALUE***", "mail_smtpauthtype": "LOGIN", "updater.release.channel": "stable", "check_for_working_htaccess": true, "default_phone_region": "GB", "trashbin_retention_obligation": "auto, 15", "encryption.legacy_format_support": false, "encryption.key_storage_migrated": false, "mail_sendmailmode": "smtp", "memories.db.triggers.fcu": true, "memories.exiftool": "\/var\/www\/html\/nextcloud\/apps\/memories\/bin-ext\/exiftool-aarch64-glibc", "memories.vod.path": "\/var\/www\/html\/nextcloud\/apps\/memories\/bin-ext\/go-vod-aarch64", "memories.vod.ffmpeg": "\/usr\/bin\/ffmpeg", "memories.vod.ffprobe": "\/usr\/bin\/ffprobe", "preview_max_x": 1024, "preview_max_y": 1024, "memories.gis_type": 1, "allow_local_remote_servers": true } }List of activated Apps
Nextcloud Signing status
Nextcloud Logs
{"reqId":"Vp9AkkVwc0ehpx9OAfBq","level":1,"time":"2024-06-14T10:55:20+00:00","remoteAddr":"185.248.85.38","user":"nja","app":"richdocuments","method":"GET","url":"/apps/richdocuments/settings/check","message":"Fetched discovery endpoint from https://EXAMPLE.COM/apps/richdocumentscode_arm64/proxy.php?req=/hosting/discovery in 0.112 seconds","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:128.0) Gecko/20100101 Firefox/128.0","version":"29.0.2.2","data":{"app":"richdocuments"}} {"reqId":"Vp9AkkVwc0ehpx9OAfBq","level":1,"time":"2024-06-14T10:55:20+00:00","remoteAddr":"185.248.85.38","user":"nja","app":"richdocuments","method":"GET","url":"/apps/richdocuments/settings/check","message":"Fetched discovery endpoint from https://EXAMPLE.COM/apps/richdocumentscode_arm64/proxy.php?req=/hosting/discovery in 0.128 seconds","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:128.0) Gecko/20100101 Firefox/128.0","version":"29.0.2.2","data":{"app":"richdocuments"}} {"reqId":"Vp9AkkVwc0ehpx9OAfBq","level":1,"time":"2024-06-14T10:55:20+00:00","remoteAddr":"185.248.85.38","user":"nja","app":"richdocuments","method":"GET","url":"/apps/richdocuments/settings/check","message":"Fetched capabilities endpoint from https://EXAMPLE.COM/apps/richdocumentscode_arm64/proxy.php?req=/hosting/capabilities in 0.166 seconds","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:128.0) Gecko/20100101 Firefox/128.0","version":"29.0.2.2","data":{"app":"richdocuments"}} {"reqId":"4s4Eq7icoHtf0desdkSa","level":1,"time":"2024-06-14T10:55:20+00:00","remoteAddr":"185.248.85.38","user":"nja","app":"richdocuments","method":"GET","url":"/apps/richdocuments/settings/fonts/Oswald-wght.ttf/overview","message":"Fetched capabilities endpoint from https://EXAMPLE.COM/apps/richdocumentscode_arm64/proxy.php?req=/hosting/capabilities in 0.168 seconds","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:128.0) Gecko/20100101 Firefox/128.0","version":"29.0.2.2","data":{"app":"richdocuments"}} {"reqId":"yj0ObUKu2POTxTroGeb8","level":1,"time":"2024-06-14T10:55:20+00:00","remoteAddr":"185.248.85.38","user":"nja","app":"richdocuments","method":"GET","url":"/apps/richdocuments/settings/fonts/Lobster-Regular.ttf/overview","message":"Fetched capabilities endpoint from https://EXAMPLE.COM/apps/richdocumentscode_arm64/proxy.php?req=/hosting/capabilities in 0.175 seconds","userAgent":"Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:128.0) Gecko/20100101 Firefox/128.0","version":"29.0.2.2","data":{"app":"richdocuments"}} {"reqId":"8q6Gi0rBVcyhjQrGpPl4","level":1,"time":"2024-06-14T10:55:20+00:00","remoteAddr":"185.248.85.38","user":"nja","app":"richdocuments","method":"GET","url":"/apps/richdocuments/settings/fonts/Montserrat-wght.ttf/overview","message":"Fetched capabilities endpoint from https://EXAMPLE.COM/apps/richdocumentscode_arm64/proxy.php?req=/hosting/capabilities in 0.202 seconds","userAgent":"Mozilla/5.0 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***"]},{"file":"/var/www/html/nextcloud/lib/private/User/Session.php","line":463,"function":"login","class":"OC\\User\\Session","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/nextcloud/apps/dav/lib/Connector/Sabre/Auth.php","line":113,"function":"logClientIn","class":"OC\\User\\Session","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/nextcloud/3rdparty/sabre/dav/lib/DAV/Auth/Backend/AbstractBasic.php","line":103,"function":"validateUserPass","class":"OCA\\DAV\\Connector\\Sabre\\Auth","type":"->","args":["*** sensitive parameters replaced ***"]},{"file":"/var/www/html/nextcloud/apps/dav/lib/Connector/Sabre/Auth.php","line":231,"function":"check","class":"Sabre\\DAV\\Auth\\Backend\\AbstractBasic","type":"->"},{"file":"/var/www/html/nextcloud/apps/dav/lib/Connector/Sabre/Auth.php","line":138,"function":"auth","class":"OCA\\DAV\\Connector\\Sabre\\Auth","type":"->"},{"file":"/var/www/html/nextcloud/3rdparty/sabre/dav/lib/DAV/Auth/Plugin.php","line":180,"function":"check","class":"OCA\\DAV\\Connector\\Sabre\\Auth","type":"->"},{"file":"/var/www/html/nextcloud/3rdparty/sabre/dav/lib/DAV/Auth/Plugin.php","line":135,"function":"check","class":"Sabre\\DAV\\Auth\\Plugin","type":"->"},{"file":"/var/www/html/nextcloud/3rdparty/sabre/event/lib/WildcardEmitterTrait.php","line":89,"function":"beforeMethod","class":"Sabre\\DAV\\Auth\\Plugin","type":"->"},{"file":"/var/www/html/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":456,"function":"emit","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":253,"function":"invokeMethod","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/nextcloud/3rdparty/sabre/dav/lib/DAV/Server.php","line":321,"function":"start","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/nextcloud/apps/dav/lib/Server.php","line":374,"function":"exec","class":"Sabre\\DAV\\Server","type":"->"},{"file":"/var/www/html/nextcloud/apps/dav/appinfo/v2/remote.php","line":35,"function":"exec","class":"OCA\\DAV\\Server","type":"->"},{"file":"/var/www/html/nextcloud/remote.php","line":172,"args":["/var/www/html/nextcloud/apps/dav/appinfo/v2/remote.php"],"function":"require_once"}],"File":"/var/www/html/nextcloud/lib/private/User/Session.php","Line":381,"message":"Account 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Collabora Online server is reachable.
Collabora Online Development Edition 24.04.2.1 80a6f97
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