Linking 'Customer' and 'User' Tabs for Better Navigation

[mariarevenikioti]

As a StatusDB user,
I want to be able to click on a person’s name in the 'Customer' table under "Primary Contact", "Delivery Contact" and "Lab Contact", and automatically navigate to the 'User' table, where all the information about that person is displayed. Since each person is already listed as a 'user,' it should be possible to link these tabs.

Currently, clicking on the name doesn’t provide useful information—it only gives the option to add or remove the person (tick/X). However, users would typically go into edit mode to make such changes. Therefore, linking the name to the 'User' tab would provide a more functional and efficient experience than the current tick/X option.

Work impact

Answer the following questions:

• Is there currently a workaround for this issue? If so, what is it?
  • You have you go back and forth between the tabs often, search and get lost many times & forgetting where you were.
• How much time would be saved by implementing this feature on a weekly basis?
  • This is something I at least do multiple times in a day and I imagine it simplify the work of many if it was this convenient. maybe <3 hours per week.
• How many users are affected by this issue?
  • Anyone who looks at Customer tab. Eg managers, bioinfo prod team.
• Are customers affected by this issue?
  • No

Acceptance Criteria

The link could either:

• Take you to the 'User' table's front page where it could automatically scroll you down to where in the list they are (sorted alphabetically), or
• Link you to the 'User' table, filtered to show only the person you want to display.

Notes

• Additional information.
• Dependencies.
• Related user stories.