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Update the communication section of the incident process documentation to state when we should reach out to our external partners. #1328

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scleary1cs opened this issue Sep 13, 2024 · 1 comment
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devex/opex A development excellence or operational excellence backlog item. Stream 1

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scleary1cs commented Sep 13, 2024

DevEx/OpEx

Update the communication section of the incident process documentation to state when we should reach out to our external partners (e.g. CDPH) and where that contact information should be. It shouldn't be in the incident process documentation because it's for incident process, not evolving contact list.

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  • Create a matrix of email templates and contact lists.

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@scleary1cs scleary1cs added devex/opex A development excellence or operational excellence backlog item. Stream 1 labels Sep 13, 2024
@csweet92 csweet92 self-assigned this Sep 25, 2024
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Labels
devex/opex A development excellence or operational excellence backlog item. Stream 1
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