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license key issue of BlinkID(react-native) #184

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imdadulhaque1 opened this issue Sep 22, 2021 · 5 comments
Open

license key issue of BlinkID(react-native) #184

imdadulhaque1 opened this issue Sep 22, 2021 · 5 comments

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@imdadulhaque1
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imdadulhaque1 commented Sep 22, 2021

I have created an account on microblink.com as a developer and I have gotten a Licenses key after creating a free trial on BlinkID(react-native) project. And I have cloned your GitHub repo of "BlinkID/blinkid-react-native" and I have updated the android and ios License keys. After updated I run it run but after opening the scanning window it shows an error and it's a license-related error. I need to know about to store package name(Android).

IDScanning License

    const licenseKey = Platform.select({
        // iOS license key for applicationID: com.microblink.sample ----> instead of IDScanning
        ios: 'here is ios License key',
        // android license key for applicationID: com.microblink.sample ----> instead of IDScanning
        android: 'here is android License key'
    })

I mean where I should type the package name. Please concern m with my question.

N.B: Please concern about the error attached file. Advanced Thanks

IDScanning Error

@anjapenic
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Hi @imdadulhaque1,

Could you please contact us at [email protected] and share with us your license there so we could inspect it and update the needed changes?

Best regards,
Anja

@imdadulhaque1
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@anjapenic Already I send a message via [email protected] but I did not get a response and I have run it and the concern on the below screenshot
1_ID
And After clicking on Scran Button it shows the below error
1ID

Note: I have added the license key but I don't understand where I should add the Package_name as I have said in the main question.
It also makes me too confusion Should I used the package name or not?

@anjapenic
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Hi @imdadulhaque1,

This error is occurring because your app id of the licence and app id of the app are not in sync. You can change one or the other so they are the same. Could you please contact us at [email protected] again, it seems we haven't received an e-mail from you?

Best regards,
Anja

@imdadulhaque1
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imdadulhaque1 commented Sep 23, 2021 via email

@anjapenic
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Hi @imdadulhaque1,

Could you please contact us via this form? https://help.microblink.com/hc/en-us/requests/new

Thanks!

Regards,
Anja

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