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Handle camera access denial while using <blinkid-in-browser> #144

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ikataitsev opened this issue Aug 12, 2024 · 2 comments
Open

Handle camera access denial while using <blinkid-in-browser> #144

ikataitsev opened this issue Aug 12, 2024 · 2 comments

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@ikataitsev
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ikataitsev commented Aug 12, 2024

If while using <blinkid-in-browser> camera access is denied then the UI seem to continue to operate in a some sort of the confused state: the onboarding overlay is still shown, the screen is black, there's no close button to close the screen. The console has this error logged:
Screenshot 2024-08-12 at 12 24 34

Is there a way to handle this situation?

(BlinkID v.6.9.0)

@mparadina
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Hi @ikataitsev

Apologies for keeping you waiting on this.
We've released version v6.10.0 in the meantime, and is it possible to check if you can reproduce the behavior there?

@ermirmetani
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We had the same issue for a couple of versions already(cannot identify anymore which version it started to happen), @ikataitsev the solution that we tried to apply ourselves until its fixed on Microblink side is that we check for camera permissions ourselves and only if we have the camera permissions from the browser we procceed to load the sdk.

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