[Bug]: Record download fail

[bootsmcleod]

Contact Details

[email protected]

Symbiota portal name

CCH2

What happened?

I did a map search resulting in about 1,000 records. I tried to download a csv file, and it spins endlessly and never works. Same thing with a kml file.

What operational systems are you seeing the problem on?

Windows

What browsers are you seeing the problem on?

Chrome, Microsoft Edge

[themerekat]

Thanks for reporting, @bootsmcleod ! Do you remember what your search terms were?

[bootsmcleod]

Hi, Katie! Yes, it was a small area and I wanted all records, so the search terms were just United States, California. I think there were 1,004 records. I should add that after i posted, a search for United States, California, 01/01/2017 to present, yielding about 825 records, did download in about 2 seconds. Thanks, Daniel

…

On Wed, Jul 3, 2024 at 6:50 AM Katie Pearson ***@***.***> wrote: Thanks for reporting, @bootsmcleod <https://github.com/bootsmcleod> ! Do you remember what your search terms were? — Reply to this email directly, view it on GitHub <#562 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BJT4XXQEKT7ZYOCLBUMZGPDZKP6QXAVCNFSM6AAAAABKIZ2C2WVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDEMBWGEZDMNZXGI> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[themerekat]

@bootsmcleod , aha, so you didn't have a polygon or bounding box included in your search terms, though?
If that's the case, then the search was being conducted over all United States, California records, which would probably be over 3 million records. The download tools only allow 1 million at a time, so the download may have stalled.

[bootsmcleod]

No, there was a bounding box of about 19 sq km. That's why only 1,004 records

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On Wed, Jul 3, 2024 at 8:22 AM Katie Pearson ***@***.***> wrote: @bootsmcleod <https://github.com/bootsmcleod> , aha, so you didn't have a polygon or bounding box included in your search terms, though? If that's the case, then the search was being conducted over *all* United States, California records, which would probably be over 3 million records. The download tools only allow 1 million at a time, so the download may have stalled. — Reply to this email directly, view it on GitHub <#562 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BJT4XXVO5DR7U55JK7GJUU3ZKQJMNAVCNFSM6AAAAABKIZ2C2WVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDEMBWGUZTCMJVHA> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[themerekat]

Oh ok, thanks! Can you try a bounding box search somewhere else and see if you're having the same problem today?

[bootsmcleod]

Hi, Katie! Sorry for the delay. I did a similar search in a different place on the map, and the CSV still won't download. I'm also on a different computer. The latest search was a polygon on San Mateo Canyon in the Santa Ana Mtns, search terms: California, 01/01/2000-07/08/2024, all vascular plant collections. The search yielded 565 records. On another note, I've noticed that if several records are georeferenced to the same point, now only one point shows on the map. The others will appear in the list, but hovering over the point no longer gives you all the records that are mapped there, just one. [image: image.png] Thanks! Daniel

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On Wed, Jul 3, 2024 at 8:41 AM Katie Pearson ***@***.***> wrote: Oh ok, thanks! Can you try a bounding box search somewhere else and see if you're having the same problem today? — Reply to this email directly, view it on GitHub <#562 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BJT4XXVRWTIOJV7WLP6ONUDZKQLTPAVCNFSM6AAAAABKIZ2C2WVHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDEMBWGYYDQNBZGM> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[themerekat]

Thanks @bootsmcleod ! We're still working on this issue.
Regarding your second issue, we just approved a fix for this, too. Should be up in the next few days.