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index.js
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index.js
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//requirements
const express = require('express');
const request = require('request');
const bodyParser = require('body-parser');
// const MongoClient = require('mongodb').MongoClient;
// const mongoose = require('mongoose');
const Wit = require('node-wit').Wit;
const log = require('node-wit').log;
const Fiber = require('fibers');
const policyWrapper = require('./PolicyWrapper.js');
const polWrapper = new policyWrapper(process.env.MONGO_DB_URI);
// const polWrapper = new policyWrapper();
//---------------------------------------------------------------------------
//global variables
const fbConfirmationQuestion = 'Is there anything else I can help you with regarding your CIG policy(ies)?';
const fbPolicyQuestion = 'Which policy (Home or Auto) would you like to know the answer to this question for';
const autoIntents = ["autoPolicyDiscountIntent", "getCarsIntent", "easyPayIntent", "numCarsIntent","lineOfBusinessIntent",
"autoClaimIntent", "autoCoverageIntent", "vinNumIntent", "autoIntent", "vehicleDiscounts", "vehicleGenericCoverages","driverIntent",
"fullAutoCoverage", "glassClaim", "getLoanNumber"];
const homeIntents = ["lossOfUseIntent", "SpecialtyProgramsIntent", "dwellingIntent", "homeownersIntent", "personalLiabilityIntent",
"homeMedicalCovIntent", "personalPropertyIntent", "OptionalCoveragesIntent", "basicPremiumIntent", "OtherStructuresIntent"];
const bothTypeIntents = ["enhancedCoveragesIntent", "policyEndDateIntent", "policyDeductibleIntent", "totalPremiumIntent", "claimIntent", "agentIntent", "policyDiscountIntent", "effectiveDateIntent"];
const conversationalIntents = ['endConvoIntent','keepConvoIntent', 'greetingIntent'];
// console.log(autoIntents.length + homeIntents.length + bothTypeIntents.length);
//environment variables
// const uri = process.env.MONGO_DB_URI;
const wit_token = process.env.WIT_TOKEN;
const fb_ver_token = process.env.VERIFICATION_TOKEN;
const fb_page_token = process.env.FB_PAGE_TOKEN;
//---------------------------------------------------------------------------
//setting up wit bot
const wit = new Wit ({
accessToken: wit_token,
logger: new log.Logger(log.DEBUG)
});
//--------------------------------------------------------------------------
//setting up user sessions to create sessions and use fb id to uniquely identify them
//sessionID -> {fbid: facebookUserID, context: sessionState}
const sessions = {};
const findOrCreateSession = (fbid) => {
let sessionID;
Object.keys(sessions).forEach(k => {
if(sessions[k].fbid === fbid){
sessionID = k;
}
});
if(!sessionID){
sessionID = new Date().toISOString();
sessions[sessionID] = {fbid: fbid, context: {}};
}
return sessionID;
};
//-------------------------------------------------------------------------
//FB Message Typing Action - Using Messenger API
const typingBubble = (id, text) => {
const body = JSON.stringify({
recipient: { id },
"sender_action":"typing_on"
});
const qs = 'access_token=' + encodeURIComponent(fb_page_token);
return fetch('https://graph.facebook.com/me/messages?' + qs, {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body,
})
.then(rsp => rsp.json())
.then(json => {
if (json.error && json.error.message) {
throw new Error(json.error.message);
}
return json;
});
};
//FB Messenger Message - Using Messenger API
const fbMessage = (id, text) => {
const body = JSON.stringify({
messaging_type: 'RESPONSE',
recipient: {id},
message: {text},
});
const qs = 'access_token=' + encodeURIComponent(fb_page_token);
return fetch('https://graph.facebook.com/v2.6/me/messages?' + qs, {
method: 'POST',
headers: {'Content-Type': 'application/json'},
body,
})
.then(rsp => rsp.json())
.then(json=> {
if(json.error && json.error.message){
throw new Error(json.error.message);
}
return json;
});
};
//-------------------------------------------------------------------------
//App Functionality
var app = express();
app.use(bodyParser.urlencoded({extended: false}));
app.use(bodyParser.json());
app.listen((process.env.PORT || 5000));
// Server index page
app.get("/", function (req, res) {
res.send("Deployed!");
});
// Facebook Webhook
// Used for verification
app.get("/webhook", function (req, res) {
if (req.query["hub.verify_token"] === fb_ver_token){
console.log("Verified webhook");
res.status(200).send(req.query["hub.challenge"]);
} else {
console.error("Verification failed. The tokens do not match.");
res.sendStatus(403);
}
});
// All callbacks for Messenger will be POST-ed here
app.post('/webhook', (req, res) => {
// Parse the Messenger payload
// See the Webhook reference
const data = req.body;
if (data.object === 'page') {
data.entry.forEach(entry => {
entry.messaging.forEach(event => {
//Check if get started button is pressed for conversation starter
if (event.postback) {
processPostback(event);
}
//Check for message and process message
if (event.message && !event.message.is_echo) {
// We got a message
// We retrieve the Facebook user ID of the sender
const sender = event.sender.id;
// We could retrieve the user's current session, or create one if it doesn't exist
// This is useful if we want our bot to figure out the conversation history
const sessionId = findOrCreateSession(sender);
// We retrieve the message content
const {text, attachments} = event.message;
if (attachments) {
// We received an attachment
// Let's reply with an automatic message
fbMessage(sender, 'Sorry I can only process text messages for now.')
.catch(console.error);
} else if (text) {
// We received a text message
// Let's run /message on the text to extract some entities
// Create message issue object for chance of issuing customer
wit.message(text).then(({entities}) => {
// You can customize your response to these entities
//process the entities with wit
processEntities(sender, entities, text);
// For now, let's reply with another automatic message
// fbMessage(sender, `We've received your message: ${text}.`);
})
.catch((err) => {
console.error('Oops! Got an error from Wit: ', err.stack || err);
})
}
} else {
console.log('received event', JSON.stringify(event));
}
});
});
}
res.sendStatus(200);
});
//-----------------------------------------------------------------------
//User functions
//sleep function for setting timeout to send order of fb messages in node js
function sleep(ms) {
var fiber = Fiber.current;
setTimeout(function() {
fiber.run();
}, ms);
Fiber.yield();
}
function contains(a1, a2){
if (a1.length>a2.length) return false;
for (var i=0; i<a1.length; i++){
if (a2.indexOf(a1[i])<0) return false;
}
return true;
}
function getDualPolicyDuplicate(arr1, arr2){
let indxNum;
arr2.some(function(v){
indxNum = arr1.indexOf(v)
});
return indxNum;
}
function processPostback(event) {
var senderId = event.sender.id;
var payload = event.postback.payload;
if (payload === "Greeting") {
// Get user's first name from the User Profile API
// and include it in the greeting
//addUsertoCollections(senderId);
request({
url: "https://graph.facebook.com/v2.6/" + senderId,
qs: {
access_token: process.env.VERIFICATION_TOKEN,
fields: "first_name"
},
method: "GET"
}, function(error, response, body) {
var greeting = "";
if (error) {
console.log("Error getting user's name: " + error);
} else {
var bodyObj = JSON.parse(body);
name = bodyObj.first_name;
greeting = "Hi " + name + ". ";
}
var message = greeting + "My name is AgentAI. I can tell you various details regarding your CIG policies. What questions about your policy can I help you with today?";
fbMessage(senderId, message).catch(console.error);
});
}
}
function processEntities(sender,entities, text){
var customerIssueObject = {};
console.log(entities);
var keys = Object.keys(entities), key = keys[0];
customerIssueObject["issues"] = {};
customerIssueObject.id = sender;
customerIssueObject.previous = keys.toString();
// customerIssueObject.policyType = "unknown";
customerIssueObject.issues.text = text;
customerIssueObject.issues.intents = keys.toString();
console.log(customerIssueObject);
if(keys.some(r => bothTypeIntents.includes(r)) || keys.some(r2 => homeIntents.includes(r2)) || keys.some(r3 => autoIntents.includes(r3)) || keys.some(r4 => conversationalIntents.includes(r4))){ //Believed to have understand user intents
// let found = keys.some(r => bothTypeIntents.includes(r)));
// console.log('found result: ' + found);
//Check for entity mapping(bothTypes-withNoIdentifier, bothTypes-withAnotherIdentifier, normalMapping )
//entities that are dual and home
if(keys.some(r => bothTypeIntents.includes(r)) && keys.some(r2 => homeIntents.includes(r2)) && !keys.some(r3 => autoIntents.includes(r3))) {
// found bothTypeIntents and home intent
if(entities.hasOwnProperty('agentIntent') && entities.hasOwnProperty('homeownersIntent')){
console.log('Agent Intent and Home Intent found');
if(entities.agentIntent[0].confidence > .75 && entities.homeownersIntent[0].confidence > .75){
console.log('High enough confidence to perform query.');
polWrapper.setCustomerIssue(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
console.log('Set customer issue object');
}
});
polWrapper.getHomeOwnerAgent(function(err, result){
if(err){
throw err;
}else{
console.log('getHomeAgent Result is ' + result);
Fiber(function() {
typingBubble(sender, text).catch(console.error);
sleep(1000);
fbMessage(sender, result).catch(console.error);
sleep(1000);
fbMessage(sender, fbConfirmationQuestion).catch(console.error);
}).run();
}
});
}
}
else if(entities.hasOwnProperty('policyEndDate') && enitities.hasOwnProperty('homeownersIntent')){
console.log('End date and home intent found');
if(entities.policyEndDate[0].confidence > .50 && entities.homeownersIntent[0].confidence > .50){
console.log('High Enough confidence to perform query');
polWrapper.setCustomerIssue(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
console.log('Set customer issue object');
}
});
polWrapper.getHomePolicyEndDate(function(err, result){
if(err){
throw err;
}
Fiber(function() {
typingBubble(sender, text).catch(console.error);
sleep(1000);
fbMessage(sender, result).catch(console.error);
sleep(1000);
fbMessage(sender, fbConfirmationQuestion).catch(console.error);
}).run();
});
}
}
else if(entities.hasOwnProperty('policyDeductibleIntent') && entities.hasOwnProperty('homeownersIntent')){
console.log('Deductible and Home Intent found');
if(entities.policyDeductibleIntent[0].confidence > .50 && entities.homeownersIntent[0].confidence > .50){
polWrapper.setCustomerIssue(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
console.log('Set customer issue object');
}
});
polWrapper.getHomePolicyDeductible(function(err, result){
if(err){
throw err;
}
Fiber(function() {
typingBubble(sender, text).catch(console.error);
sleep(1000);
fbMessage(sender, result).catch(console.error);
sleep(1000);
fbMessage(sender, fbConfirmationQuestion).catch(console.error);
}).run();
});
}
}
else if(entities.hasOwnProperty('enhancedCoveragesIntent') && entities.hasOwnProperty('homeownersIntent')){
console.log('Enhanced Coverages and Home Intent found');
if(entities.enhancedCoveragesIntent[0].confidence > .50 && entities.homeownersIntent[0].confidence > .50){
polWrapper.setCustomerIssue(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
console.log('Set customer issue object');
}
});
polWrapper.homeOwnerEnhancedCoverages(function(err, result){
if(err){
throw err;
}
Fiber(function() {
typingBubble(sender, text).catch(console.error);
sleep(1000);
fbMessage(sender, result).catch(console.error);
sleep(1000);
fbMessage(sender, fbConfirmationQuestion).catch(console.error);
}).run();
});
}
}
else if(entities.hasOwnProperty('effectiveDateIntent') && entities.hasOwnProperty('homeownersIntent')){
console.log('Effective Date and Home Intent found');
if(entities.effectiveDateIntent[0].confidence > .50 && entities.homeownersIntent[0].confidence > .50){
polWrapper.setCustomerIssue(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
console.log('Set customer issue object');
}
});
polWrapper.homeownerEffectiveDate(function(err, result){
if(err){
throw err;
}
Fiber(function() {
typingBubble(sender, text).catch(console.error);
sleep(1000);
fbMessage(sender, result).catch(console.error);
sleep(1000);
fbMessage(sender, fbConfirmationQuestion).catch(console.error);
}).run();
});
}
}
else if(entities.hasOwnProperty('totalPremiumIntent') && entities.hasOwnProperty('homeownersIntent')){
console.log('Total Premium and Home Intent found');
if(entities.totalPremiumIntent[0].confidence > .50 && entities.homeownersIntent[0].confidence > .50){
polWrapper.setCustomerIssue(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
console.log('Set customer issue object');
}
});
polWrapper.getHomeTotalPremium(function(err, result){
if(err){
throw err;
}
Fiber(function() {
typingBubble(sender, text).catch(console.error);
sleep(1000);
fbMessage(sender, result).catch(console.error);
sleep(1000);
fbMessage(sender, fbConfirmationQuestion).catch(console.error);
}).run();
});
}
}
else if(entities.hasOwnProperty('claimIntent') && entities.hasOwnProperty('homeownersIntent')){
console.log('Claim and Home Intent found');
if(entities.claimIntent[0].confidence > .50 && entities.homeownersIntent[0].confidence > .50){
polWrapper.setCustomerIssue(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
console.log('Set customer issue object');
}
});
polWrapper.getHomeOwnerAgent(function(err, result){
if(err){
throw err;
}else{
console.log('getHomeAgent Result is ' + result);
Fiber(function() {
typingBubble(sender, text).catch(console.error);
sleep(1000);
fbMessage(sender, 'If you need help with a claim, you need to contact your agent. ' +result).catch(console.error);
sleep(1000);
fbMessage(sender, fbConfirmationQuestion).catch(console.error);
}).run();
}
});
}
}
else if(entities.hasOwnProperty('policyDiscountIntent') && entities.hasOwnProperty('homeownersIntent')){
console.log('Policy Discount and Home Intent found');
if(entities.policyDiscountIntent[0].confidence > .50 && entities.homeownersIntent[0].confidence > .50){
polWrapper.setCustomerIssue(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
console.log('Set customer issue object');
}
});
polWrapper.getHomeOwnerAgent(function(err, result){
if(err){
throw err;
}
Fiber(function() {
typingBubble(sender, text).catch(console.error);
sleep(1000);
fbMessage(sender, 'For discounts concerning your homeowner\'s policy you need to contact your agent. ' +result).catch(console.error);
sleep(1000);
fbMessage(sender, fbConfirmationQuestion).catch(console.error);
}).run();
});
}
}
}
//entities that are dual and auto
else if(keys.some(r => bothTypeIntents.includes(r)) && !keys.some(r2 => homeIntents.includes(r2)) && keys.some(r3 => autoIntents.includes(r3))){
//found bothTypeIntents and autoIntents
if(entities.hasOwnProperty('agentIntent') && entities.hasOwnProperty('autoIntent')){
console.log('Agent Intent and Auto Intent found');
if(entities.agentIntent[0].confidence > .75 && entities.autoIntent[0].confidence > .75){
polWrapper.setCustomerIssue(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
console.log('Set customer issue object');
}
});
console.log('High enough confidence to perform query.');
polWrapper.getAutoAgent(function(err, result){
if(err){
throw err;
}else{
console.log('getAutoAgent Result is ' + result);
Fiber(function() {
typingBubble(sender, text).catch(console.error);
sleep(1000);
fbMessage(sender, result).catch(console.error);
sleep(1000);
fbMessage(sender, fbConfirmationQuestion).catch(console.error);
}).run();
}
});
}
}
else if(entities.hasOwnProperty('policyEndDate') && enitities.hasOwnProperty('autoIntent')){
console.log('End date and auto intent found');
if(entities.policyEndDate[0].confidence > .50 && entities.autoIntent[0].confidence > .50){
console.log('High Enough confidence to perform query');
polWrapper.setCustomerIssue(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
console.log('Set customer issue object');
}
});
polWrapper.autoPolicyExpirationDate(function(err, result){
if(err){
throw err;
}
Fiber(function() {
typingBubble(sender, text).catch(console.error);
sleep(1000);
fbMessage(sender, result).catch(console.error);
sleep(1000);
fbMessage(sender, fbConfirmationQuestion).catch(console.error);
}).run();
});
}
}
else if(entities.hasOwnProperty('policyDeductibleIntent') && entities.hasOwnProperty('autoIntent')){
console.log('Deductible and AutoIntent found');
if(entities.policyDeductibleIntent[0].confidence > .50 && entities.autoIntent[0].confidence > .50){
polWrapper.setCustomerIssue(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
console.log('Set customer issue object');
}
});
polWrapper.vehicleGenericCoverages(function(err, result){
if(err){
throw err;
}
Fiber(function() {
typingBubble(sender, text).catch(console.error);
sleep(1000);
fbMessage(sender, result).catch(console.error);
sleep(1000);
fbMessage(sender, fbConfirmationQuestion).catch(console.error);
}).run();
});
}
}
else if(entities.hasOwnProperty('enhancedCoveragesIntent') && entities.hasOwnProperty('autoIntent')){
console.log('Enhanced Coverages and Home Intent found');
if(entities.enhancedCoveragesIntent[0].confidence > .50 && entities.autoIntent[0].confidence > .50){
polWrapper.setCustomerIssue(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
console.log('Set customer issue object');
}
});
polWrapper.autoEnhancedCoverages(function(err, result){
if(err){
throw err;
}
Fiber(function() {
typingBubble(sender, text).catch(console.error);
sleep(1000);
fbMessage(sender, result).catch(console.error);
sleep(1000);
fbMessage(sender, fbConfirmationQuestion).catch(console.error);
}).run();
});
}
}
else if(entities.hasOwnProperty('effectiveDateIntent') && entities.hasOwnProperty('autoIntent')){
console.log('Effective Date and Home Intent found');
if(entities.effectiveDateIntent[0].confidence > .50 && entities.autoIntent[0].confidence > .50){
polWrapper.setCustomerIssue(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
console.log('Set customer issue object');
}
});
polWrapper.autoEffectiveDate(function(err, result){
if(err){
throw err;
}
Fiber(function() {
typingBubble(sender, text).catch(console.error);
sleep(1000);
fbMessage(sender, result).catch(console.error);
sleep(1000);
fbMessage(sender, fbConfirmationQuestion).catch(console.error);
}).run();
});
}
}
else if(entities.hasOwnProperty('totalPremiumIntent') && entities.hasOwnProperty('autoIntent')){
console.log('Total Premium and Home Intent found');
if(entities.totalPremiumIntent[0].confidence > .50 && entities.autoIntent[0].confidence > .50){
polWrapper.setCustomerIssue(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
console.log('Set customer issue object');
}
});
polWrapper.getAutoPremium(function(err, result){
if(err){
throw err;
}
Fiber(function() {
typingBubble(sender, text).catch(console.error);
sleep(1000);
fbMessage(sender, result).catch(console.error);
sleep(1000);
fbMessage(sender, fbConfirmationQuestion).catch(console.error);
}).run();
});
}
}
else if(entities.hasOwnProperty('claimIntent') && entities.hasOwnProperty('autoIntent')){
console.log('Claim and auto Intent found');
if(entities.claimIntent[0].confidence > .50 && entities.autoIntent[0].confidence > .50){
polWrapper.setCustomerIssue(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
console.log('Set customer issue object');
}
});
polWrapper.getAutoAgent(function(err, result){
if(err){
throw err;
}else{
console.log('getAuto Result is ' + result);
Fiber(function() {
typingBubble(sender, text).catch(console.error);
sleep(1000);
fbMessage(sender, 'If you need help with a claim, you need to contact your agent. ' +result).catch(console.error);
sleep(1000);
fbMessage(sender, fbConfirmationQuestion).catch(console.error);
}).run();
}
});
}
}
else if(entities.hasOwnProperty('policyDiscountIntent') && entities.hasOwnProperty('autoIntent')){
console.log('Policy Discount and Auto Intent found');
if(entities.policyDiscountIntent[0].confidence > .50 && entities.autoIntent[0].confidence > .50){
polWrapper.setCustomerIssue(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
console.log('Set customer issue object');
}
});
polWrapper.getAutoDiscounts(function(err, result){
if(err){
throw err;
}
Fiber(function() {
typingBubble(sender, text).catch(console.error);
sleep(1000);
fbMessage(sender, result).catch(console.error);
sleep(1000);
fbMessage(sender, fbConfirmationQuestion).catch(console.error);
}).run();
});
}
}
}
//entities that are dual
else if(keys.some(r => bothTypeIntents.includes(r)) && !keys.some(r2 => homeIntents.includes(r2)) && !keys.some(r3 => autoIntents.includes(r3))) {
// found bothTypeIntents but no intents for the others so we need to get clarification
// customerIssueObject.policyType = 'dual';
polWrapper.checkUserInDB(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
console.log('CheckUserInDB:' + result);
if(result === 0){
customerIssueObject.previous = keys.toString();
polWrapper.setCustomerIssue(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
console.log('Set customer issue object');
//Perform relevant check to see if policy type is known, if its known perform query based on policy type, if not known ask the policy question
if(result.matchedCount === 1 || result.upsertedCount === 1){
polWrapper.getPolicyType(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
if(result === 'unknown' || result === '' || result === null || result === ' '){
console.log('Unknown policy type for fresh user in db');
Fiber(function() {
typingBubble(sender, text).catch(console.error);
sleep(1000);
fbMessage(sender, fbPolicyQuestion).catch(console.error);
}).run();
}
}
});
}
}
});
}
else if(result === 1){ //User exists
polWrapper.userPrevSetter(customerIssueObject, function(err,result){
if(err){
throw err;
}else{
polWrapper.getPolicyType(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
if(result === 'unknown' || result === '' || result === null || result === ' '){
console.log('Unknown policy type for found user in db');
Fiber(function() {
typingBubble(sender, text).catch(console.error);
sleep(1000);
fbMessage(sender, fbPolicyQuestion).catch(console.error);
}).run();
}
else if(result === 'home'){
console.log('Got home policy reference');
polWrapper.userPrevSetter(customerIssueObject, function(err, result){
console.log('PrevSetter function being called in home check');
if(err){
throw err;
}else{
console.log('Getting Home previous result');
polWrapper.getPreviousIntent(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
var intentArray = result.split(',');
console.log('intent Array:' + intentArray);
var intentIndx = getDualPolicyDuplicate(bothTypeIntents, intentArray);
console.log('getDualPolicyDuplicateResult: ' + intentIndx);
console.log('Intent to query: ' + bothTypeIntents[intentIndx]);
if(bothTypeIntents[intentIndx] === "enhancedCoveragesIntent"){
polWrapper.homeOwnerEnhancedCoverages(function(err, result){
if(err){
throw err;
}
Fiber(function() {
typingBubble(sender, text).catch(console.error);
sleep(1000);
fbMessage(sender, result).catch(console.error);
sleep(1000);
fbMessage(sender, fbConfirmationQuestion).catch(console.error);
sleep(1000);
polWrapper.clearPolicyType(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
console.log('Successfully cleared policy type');
}
});
sleep(1000);
polWrapper.clearPreviousIntent(customerIssueObject, function(err, result){
if(err){
throw err;
}
if(result.matchedCount === 1 && result.modifiedCount === 1){
console.log('Successful reset of prevIntent');
}
});
}).run();
});
}
else if(bothTypeIntents[intentIndx] === "policyEndDateIntent"){
polWrapper.getHomePolicyEndDate(function(err, result){
if(err){
throw err;
}
Fiber(function() {
typingBubble(sender, text).catch(console.error);
sleep(1000);
fbMessage(sender, result).catch(console.error);
sleep(1000);
fbMessage(sender, fbConfirmationQuestion).catch(console.error);
sleep(1000);
polWrapper.clearPolicyType(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
console.log('Successfully cleared policy type');
}
});
sleep(1000);
polWrapper.clearPreviousIntent(customerIssueObject, function(err, result){
if(err){
throw err;
}
if(result.matchedCount === 1 && result.modifiedCount === 1){
console.log('Successful reset of prevIntent');
}
});
}).run();
});
}
else if(bothTypeIntents[intentIndx] === "policyDeductibleIntent"){
polWrapper.getHomePolicyDeductible(function(err, result){
if(err){
throw err;
}
Fiber(function() {
typingBubble(sender, text).catch(console.error);
sleep(1000);
fbMessage(sender, result).catch(console.error);
sleep(1000);
fbMessage(sender, fbConfirmationQuestion).catch(console.error);
sleep(1000);
polWrapper.clearPolicyType(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
console.log('Successfully cleared policy type');
}
});
sleep(1000);
polWrapper.clearPreviousIntent(customerIssueObject, function(err, result){
if(err){
throw err;
}
if(result.matchedCount === 1 && result.modifiedCount === 1){
console.log('Successful reset of prevIntent');
}
});
}).run();
});
}
else if(bothTypeIntents[intentIndx] === "totalPremiumIntent"){
polWrapper.getHomeTotalPremium(function(err, result){
if(err){
throw err;
}
Fiber(function() {
typingBubble(sender, text).catch(console.error);
sleep(1000);
fbMessage(sender, result).catch(console.error);
sleep(1000);
fbMessage(sender, fbConfirmationQuestion).catch(console.error);
sleep(1000);
polWrapper.clearPolicyType(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
console.log('Successfully cleared policy type');
}
});
sleep(1000);
polWrapper.clearPreviousIntent(customerIssueObject, function(err, result){
if(err){
throw err;
}
if(result.matchedCount === 1 && result.modifiedCount === 1){
console.log('Successful reset of prevIntent');
}
});
}).run();
});
}
else if(bothTypeIntents[intentIndx] === "claimIntent"){
polWrapper.getHomeOwnerAgent(function(err, result){
if(err){
throw err;
}else{
console.log('getHomeAgent Result is ' + result);
Fiber(function() {
typingBubble(sender, text).catch(console.error);
sleep(1000);
fbMessage(sender, 'If you need help with a claim, you need to contact your agent. ' +result).catch(console.error);
sleep(1000);
fbMessage(sender, fbConfirmationQuestion).catch(console.error);
sleep(1000);
polWrapper.clearPolicyType(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
console.log('Successfully cleared policy type');
}
});
sleep(1000);
polWrapper.clearPreviousIntent(customerIssueObject, function(err, result){
if(err){
throw err;
}
if(result.matchedCount === 1 && result.modifiedCount === 1){
console.log('Successful reset of prevIntent');
}
});
}).run();
}
});
}
else if(bothTypeIntents[intentIndx] === "agentIntent"){
polWrapper.getHomeOwnerAgent(function(err, result){
if(err){
throw err;
}else{
console.log('getHomeAgent Result is ' + result);
Fiber(function() {
typingBubble(sender, text).catch(console.error);
sleep(1000);
fbMessage(sender, result).catch(console.error);
sleep(1000);
fbMessage(sender, fbConfirmationQuestion).catch(console.error);
sleep(1000);
polWrapper.clearPolicyType(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
console.log('Successfully cleared policy type');
}
});
sleep(1000);
polWrapper.clearPreviousIntent(customerIssueObject, function(err, result){
if(err){
throw err;
}
if(result.matchedCount === 1 && result.modifiedCount === 1){
console.log('Successful reset of prevIntent');
}
});
}).run();
}
});
}
else if(bothTypeIntents[intentIndx] === "policyDiscountIntent"){
polWrapper.getHomeOwnerAgent(function(err, result){
if(err){
throw err;
}
Fiber(function() {
typingBubble(sender, text).catch(console.error);
sleep(1000);
fbMessage(sender, 'For discounts concerning your homeowner\'s policy you need to contact your agent. ' +result).catch(console.error);
sleep(1000);
fbMessage(sender, fbConfirmationQuestion).catch(console.error);
sleep(1000);
polWrapper.clearPolicyType(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
console.log('Successfully cleared policy type');
}
});
sleep(1000);
polWrapper.clearPreviousIntent(customerIssueObject, function(err, result){
if(err){
throw err;
}
if(result.matchedCount === 1 && result.modifiedCount === 1){
console.log('Successful reset of prevIntent');
}
});
}).run();
});
}
else if(bothTypeIntents[intentIndx] === "effectiveDateIntent"){
polWrapper.homeownerEffectiveDate(function(err, result){
if(err){
throw err;
}
Fiber(function() {
typingBubble(sender, text).catch(console.error);
sleep(1000);
fbMessage(sender, result).catch(console.error);
sleep(1000);
fbMessage(sender, fbConfirmationQuestion).catch(console.error);
sleep(1000);
polWrapper.clearPolicyType(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
console.log('Successfully cleared policy type');
}
});
sleep(1000);
polWrapper.clearPreviousIntent(customerIssueObject, function(err, result){
if(err){
throw err;
}
if(result.matchedCount === 1 && result.modifiedCount === 1){
console.log('Successful reset of prevIntent');
}
});
}).run();
});
}
}
});
}
});
}
else if(result === 'auto'){
console.log('Got auto policy reference');
polWrapper.userPrevSetter(customerIssueObject, function(err, result){
console.log('PrevSetter being called in auto function');
if(err){
throw err;
}else{
polWrapper.getPreviousIntent(customerIssueObject, function(err, result){
if(err){
throw err;
}else{
var intentArray = result.split(',');
console.log('intent Array:' + intentArray);