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Custom Profile RGB effect of Desktop doesn't load in Windows Startup #226

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ElChacko opened this issue Jul 10, 2024 · 7 comments
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Type: Bug Something isn't working

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@ElChacko
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Expected Behaviour (if not obvious)

Aurora Starts along with the Windows Startup and load my RGB Effect in my Keyboard on Desktop Profile.

Actual Behaviour

My Razer Keyboard doesn't load my Desktop Profile RGB Effects when Aurora starts in the Windows Startup and stays on the same frozen RGB effect when my computer shut down and closes the Aurora app. I need to click on "restart devices" manually.

Reproduction steps

1.- Turn on and log in with Windows.
2.- Wait to Aurora Starts.
3.- See no update on RGB in my Keyboard

Aurora Version:

v275

Previously an Issue?

I'd tried with the v1 version, the v265, and its the same. With the old versions of the aurora after v1 version doesn't happen.

Aurora Log

Aurora-2024-07-10 14:14:47.627 [INF]

Operation System: Windows 10 Pro
Environment OS Version: Microsoft Windows NT 10.0.22631.0
System Directory: C:\Windows\system32
Executing Directory: D:\Programas y otros Juegos\Aurora v275
Launch Directory: D:\Programas y otros Juegos\Aurora v275
Processor Count: 8
Environment Version: 8.0.6
Is Elevated: True
Aurora Assembly Version: 1.0.0.0
Aurora File Version: v275

Aurora-2024-07-10 14:14:47.638 [INF] Loading Configuration
Aurora-2024-07-10 14:14:47.789 [INF] Loading Input Hooking
Aurora-2024-07-10 14:14:47.792 [INF] Loading Device Manager...
Aurora-2024-07-10 14:14:47.798 [INF] Loaded Input Hooking
Aurora-2024-07-10 14:14:47.805 [INF] Starting IpcListener
Aurora-2024-07-10 14:14:47.805 [INF] Fetching latest pointers
Aurora-2024-07-10 14:14:47.812 [INF] [IPCServer] Pipe created {}
Aurora-2024-07-10 14:14:47.812 [INF] [AuroraCommandsServerIPC] Pipe created {}
Aurora-2024-07-10 14:14:47.812 [INF] Listening for wrapper integration calls...
Aurora-2024-07-10 14:14:47.814 [INF] Initializing Lightsync...
Aurora-2024-07-10 14:14:47.815 [INF] Loading RazerSdkManager
Aurora-2024-07-10 14:14:47.819 [INF] Loading Plugins
Aurora-2024-07-10 14:14:47.826 [INF] Loading Applications
Aurora-2024-07-10 14:14:47.829 [INF] Loaded Plugins
Aurora-2024-07-10 14:14:47.844 [INF] Loading KB Layouts
Aurora-2024-07-10 14:14:47.862 [INF] Loaded Device Manager
Aurora-2024-07-10 14:14:48.140 [INF] NVAPI
Aurora-2024-07-10 14:14:48.140 [INF] Version: NVidia Complete Version 1.10
Aurora-2024-07-10 14:14:48.153 [INF] Number of GPUs: 1
Aurora-2024-07-10 14:14:48.312 [INF] Loaded Applications
Aurora-2024-07-10 14:14:48.646 [INF] [AuroraCommandsServerIPC] Pipe connection established
Aurora-2024-07-10 14:14:48.647 [INF] Received command: remappableDevices~{"Devices":[]}
Aurora-2024-07-10 14:14:50.338 [INF] Loading ConfigUI...
Aurora-2024-07-10 14:14:50.338 [INF] LGS Pipe name: LGS_LED_SDK-00000001
Aurora-2024-07-10 14:14:50.340 [INF] Initialized Lightsync
Aurora-2024-07-10 14:14:50.360 [INF] RazerSdkManager loaded successfully!
Aurora-2024-07-10 14:14:50.816 [INF] Waiting for modules...
Aurora-2024-07-10 14:14:50.827 [INF] Loaded KB Layouts
Aurora-2024-07-10 14:14:51.881 [INF] Modules initiated
Aurora-2024-07-10 14:15:19.407 [INF] [AuroraCommandsServerIPC] Pipe connection established
Aurora-2024-07-10 14:15:19.410 [INF] Received command: remappableDevices~{"Devices":[]}
Aurora-2024-07-10 14:15:22.747 [INF] Received command: remappableDevices~{"Devices":[{"DeviceId":"Razer BlackWidow Tournament Edition Chroma","DeviceSummary":"Razer (RGB.NET): [Keyboard] Razer BlackWidow Tournament Edition Chroma","RgbNetLeds":[4194305,4194320,4194306,266338305,1,2,3,4,5,6,7,8,9,10,11,12,13,4097,4098,4099,12293,12294,12295,12289,4194319,4194307,24577,14,15,17,18,19,20,21,22,23,24,25,26,27,28,4100,4101,4102,8193,8194,8195,8196,4194318,4194308,24578,29,30,31,32,33,34,35,36,37,38,39,40,41,42,4103,4104,4105,8197,8198,8199,8201,4194317,4194309,24579,44,45,46,47,48,49,50,51,52,53,54,55,56,43,8202,8203,8204,4194316,4194310,24580,57,58,59,60,61,62,63,64,65,66,67,68,69,4106,8205,8206,8207,8208,4194315,4194311,24581,70,71,72,74,76,77,78,79,4107,4108,4109,4194313,8209,8211,4194314,4194312],"Calibration":{"R":255,"G":255,"B":255,"A":255},"RemapEnabled":true}]}
Aurora-2024-07-10 14:15:30.634 [WRN] Closed process rzdevicemanager didn't exist in the list
Aurora-2024-07-10 14:15:30.634 [WRN] Closed process rzbtlemanager didn't exist in the list
Aurora-2024-07-10 14:15:30.634 [WRN] Closed process rzappmanager didn't exist in the list
Aurora-2024-07-10 14:15:30.634 [WRN] Closed process rziotdevicemanager didn't exist in the list
Aurora-2024-07-10 14:15:30.634 [WRN] Closed process rzsmartlightingdevicemanager didn't exist in the list
Aurora-2024-07-10 14:15:31.674 [WRN] Closed process rzdiagnostic didn't exist in the list
Aurora-2024-07-10 14:15:31.675 [INF] Chroma service is closed. Disabling Chroma integration...
Aurora-2024-07-10 14:15:31.898 [INF] Chroma service opened. Enabling Chroma integration...
Aurora-2024-07-10 14:15:57.662 [INF] [AuroraCommandsServerIPC] Pipe connection established
Aurora-2024-07-10 14:15:57.663 [INF] Received command: remappableDevices~{"Devices":[]}

Devices log

2024-07-10 14:15:57.371 [INF] Loading AuroraDeviceManager
2024-07-10 14:15:57.389 [INF] Loading devices from assembly...
2024-07-10 14:15:57.602 [INF] No scripts found at D:\Programas y otros Juegos\Aurora v275\AuroraDeviceManager\Scripts\Devices
2024-07-10 14:15:57.603 [INF] No scripts found at C:\Users\Chack\AppData\Roaming\Aurora\Scripts\Devices
2024-07-10 14:15:57.605 [INF] No plugins found at D:\Programas y otros Juegos\Aurora v275\AuroraDeviceManager\Plugins\Devices
2024-07-10 14:15:57.605 [INF] No plugins found at C:\Users\Chack\AppData\Roaming\Aurora\Plugins\Devices
2024-07-10 14:15:57.607 [INF] Updating device infos
2024-07-10 14:15:57.616 [INF] new DeviceManager() took "00:00:00.2460180"
2024-07-10 14:15:57.619 [INF] Updating CurrentDevices.json
2024-07-10 14:15:57.619 [INF] Loading Configuration
2024-07-10 14:15:57.631 [INF] = configManager.Load(deviceManager) took "00:00:00.0125161"
2024-07-10 14:15:57.635 [INF] new AuroraPipe(deviceManager) took "00:00:00.0034478"
2024-07-10 14:15:57.636 [INF] new MemorySharedArray(Constants.DeviceLedMap) took "00:00:00.0006665"
2024-07-10 14:15:57.729 [INF] Pipe connection established
2024-07-10 14:15:57.730 [INF] Pipe disconnected
2024-07-10 14:15:57.738 [INF] await loadConfigTask took "00:00:00.1024592"
2024-07-10 14:15:57.742 [INF] Initializing Razer (RGB.NET)
2024-07-10 14:15:57.839 [INF] [Razer (RGB.NET)] Device added: Razer BlackWidow Tournament Edition Chroma
2024-07-10 14:15:57.842 [INF] [Device][Razer (RGB.NET)] Initialized Successfully
2024-07-10 14:15:57.842 [INF] await deviceManager.InitializeDevices() took "00:00:00.1040143"
2024-07-10 14:16:33.277 [INF] Pipe connection established
2024-07-10 14:16:33.280 [INF] Pipe disconnected

Screenshot of Device Manager, the keyboard status looks normal but its the RGB Effect frozen.

Screenshot_832

@ElChacko ElChacko added the Type: Bug Something isn't working label Jul 10, 2024
@Aytackydln
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It's probably because Aurora opens much before the Chroma SDK Service. I will add a check for service status

In the meantime you can increase the start delay of Aurora

@ElChacko
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It's probably because Aurora opens much before the Chroma SDK Service. I will add a check for service status

In the meantime you can increase the start delay of Aurora

Delaying 150 sec works as temporal solution! Thanks :)

@Aytackydln
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I added the check on last version. You can reduce it back now

@ElChacko
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ElChacko commented Jul 12, 2024

I didn't know that the Razer Chroma SDK takes 2 minutes and 20 seconds to start. I just monitored it in the Windows Startup. I dont know if its my case or all the installs with only Aurora and Razer Chroma installed onto the Aurora app have the same situation. But this check in the new v276 fixes my problem.

Thanks for your help! :D/

@Aytackydln
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That's quite long. You may also need to increase Connection timeout seconds in Razer (RGB.NET) options

@ElChacko
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That's quite long. You may also need to increase Connection timeout seconds in Razer (RGB.NET) options

With the default value of 120 i dont have problems with RGB.NET waiting to Razer Chroma service. But I raised it a little just in case.

@ElChacko
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Hello.
With the latest change on v277 ("All device connection timeouts are reset to 200 seconds"), my problem comes back.
Aurora tells me that the Keyboard are initialized, but the keyboard light stays on default mode (like no custom personalization), when stop and disable the service, and revert it back to enabled, my RGB Effect Profile on Aurora starts showing on my Keyboard.

I don't have delay on Aurora.

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