Issue with NSW AVH images

[cha801p]

Support Ticket: https://support.ehelp.edu.au/a/tickets/203455

Description: NSW AVH images show thumbnails in BIE and Biocache but the full image doesn't appear to load.

Example:
Data resource: NSW AVH Link
images.ala Link

Steps to Reproduce:

• Navigate to the NSW AVH [images] (https://biocache.ala.org.au/occurrences/search?q=data_resource_uid%3Adr15861&qualityProfile=ALA&qc=-_nest_parent_%3A*&fq=multimedia%3A%22Image%22&disableAllQualityFilters=true#tab_recordImages)
• Click on the thumbnails to view images on ALA.
• A blank screen pops up

[joe-lipson]

This is an images-service issue that is most likely the result of a failed ingest many years ago. It's been reported here #201

[peggynewman]

Looks like the thing to do is reingest NSW AVH then. I suggest we do that but check whether the images are available to us online or whether Niels did a temporary image load. We may need to reauthor the multimedia extension to use the main image service URL as the identifier. Are you ok to try that @cha801p ?

[peggynewman]

Yikes, 390K images. Check for duplicates. Also @joe-lipson can you advise on when it's safe to hammer the image service with a large load like that?
https://images.ala.org.au/?fq=dataResourceUid:dr15861

[joe-lipson]

I'll check with the team on timings, normally I'd say now but it looks like the usual iNat ingest came in a little later this week and is still running

[sbearcsiro]

I don't think re-ingesting the images is the way to go If the original image is present and only the tiles (for the image viewer) and/or the thumbnails are missing. This is because the re-ingest process will compare the new images with any existing image and skip them if the image exists already.

I'll start a script that can find missing thumbnails and/or tiles and queue just the missing "artefacts" for generation once the current batch loads have completed.

[nickdos]

This is not an avh-hub issue but seems like an image-service one, so I'm moving it to that repo.

Note: those images are still not showing anything when you click the thumbnails, so appears to be broken still.