diff --git a/plugins/tickets/src/class/TicketBuilder.ts b/plugins/tickets/src/class/TicketBuilder.ts
new file mode 100644
index 00000000..7d9813b1
--- /dev/null
+++ b/plugins/tickets/src/class/TicketBuilder.ts
@@ -0,0 +1,199 @@
+import { console } from "@/controller/console";
+import { Database } from "@/controller/database";
+import { Discord } from "@/discord/base";
+import { Error } from "@/discord/base/CustomResponse";
+import Config from "@/entity/Config.entry";
+import Ticket, { History, Message, TicketCategories, TicketType, User, Voice } from "@/entity/Ticket.entry";
+import { ButtonInteraction, CacheType, ChannelType, CommandInteraction, EmbedBuilder, ModalSubmitInteraction, OverwriteResolvable, PermissionsBitField, StringSelectMenuInteraction, TextChannel, codeBlock } from "discord.js";
+
+type Interaction = CommandInteraction<CacheType> | ModalSubmitInteraction<CacheType> | ButtonInteraction<CacheType> | StringSelectMenuInteraction<CacheType>
+
+const ticket = new Database<Ticket>({ table: 'Ticket' })
+const config = new Database<Config>({ table: 'Config' })
+
+export class TicketBuilder {
+  private options!: TicketType
+  private embed!: EmbedBuilder
+  private readonly interaction: Interaction
+  constructor ({ interaction }: { interaction: Interaction }) {
+    this.interaction = interaction
+    this.options = {
+      ownerId: '',
+      title: undefined,
+      description: undefined,
+      closed: false,
+      channelId: '',
+      messageId: '',
+      category: { emoji: '🎫', title: 'Tickets' },
+      team: [],
+      users: [],
+      messages: [],
+      history: []
+    }
+  }
+
+  setOwner (id: string) { this.options.ownerId = id; return this }
+  setTitle (content: string) { this.options.title = content; return this }
+  setDescription(content: string) { this.options.description = content; return this }
+  setClosed(isClosed: boolean) { this.options.closed = isClosed ?? false; return this }
+  setVoice(voice: Voice) { this.options.voice = voice; return this }
+  setCategory (category: TicketCategories) { this.options.category = category; return this }
+  setClaim (message: Message) { this.options.claim = message; return this }
+
+  addUsers (user: User) { this.options.users.push(user); return this }
+  addTeam (user: User) { this.options.team.push(user); return this }
+  addMessage (message: Message) { this.options.messages.push(message); return this }
+  addHistory (content: History) { this.options.history.push(content) }
+
+  private permissions () {
+    const { guild, user } = this.interaction
+    const { team, users, ownerId } = this.options
+    const permissionOverwrites: OverwriteResolvable[] = []
+    const permissions = [
+      PermissionsBitField.Flags.ViewChannel,
+      PermissionsBitField.Flags.SendMessages,
+      PermissionsBitField.Flags.AttachFiles,
+      PermissionsBitField.Flags.AddReactions,
+      PermissionsBitField.Flags.ReadMessageHistory
+    ]
+
+    if (guild) permissionOverwrites.push({
+      id: guild.id,
+      deny: [PermissionsBitField.Flags.ViewChannel]
+    })
+
+    for (const user of team) {
+      permissionOverwrites.push({
+        id: user.id,
+        allow: permissions
+      })
+    }
+
+    for (const user of users) {
+      permissionOverwrites.push({
+        id: user.id,
+        allow: permissions
+      })
+    }
+
+    if (ownerId !== '' && ownerId !== undefined) {
+      permissionOverwrites.push({
+        id: ownerId,
+        allow: permissions
+      })
+    }
+
+    permissionOverwrites.push({
+      id: user.id,
+      allow: permissions
+    })
+
+    return permissionOverwrites
+  }
+
+  render() {
+    const { guild, user } = this.interaction
+    const { description, title } = this.options
+
+    const embed = new EmbedBuilder({
+      title: `👋 Olá ${user.displayName}, boas vindas ao seu ticket.`,
+      footer: { text: `Equipe ${guild?.name} | ${new Date().toLocaleString('pt-BR', { timeZone: 'America/Sao_Paulo' })}`, iconURL: (guild?.iconURL({ size: 64 }) ?? undefined) }
+    })
+
+    if (title !== undefined) embed.addFields({ name: '📃 Motivo:', value: codeBlock(title) })
+    if (description !== undefined) embed.addFields({ name: '📭 Descrição:', value: codeBlock(description) })
+
+    this.embed = embed
+    return this
+  }
+
+  async create (): Promise<Ticket | null | undefined> {
+    const { guild, user } = this.interaction
+    const { category: categoryData } = this.options
+    if (guild === null) return
+    if (!this.interaction.deferred) await this.interaction.deferReply({ ephemeral: true })
+
+    const category = (await guild.channels.fetch()).find((channel) => channel?.type === ChannelType.GuildCategory && channel.name === categoryData.title)
+        ?? await guild.channels.create({
+          name: categoryData.title,
+          type: ChannelType.GuildCategory
+        })
+        
+
+    const channel = await guild.channels.create({
+      name: `${categoryData.emoji}-${user.displayName}`,
+      type: ChannelType.GuildText,
+      topic: `Ticket do(a) ${user.username}, ID: ${user.id}`,
+      permissionOverwrites: this.permissions(),
+      parent: category.id
+    })
+
+    if (this.embed === undefined) this.render()
+    const embed = this.embed
+
+    const messageMain = await channel.send({ embeds: [embed] })
+
+    this.options = {
+      ...this.options,
+      channelId: channel.id,
+      messageId: messageMain.id,
+    }
+
+    const ticketData = await ticket.create(this.options)
+
+    return await ticket.save(ticketData)
+      .then(async () => {
+        await this.interaction.editReply({
+          embeds: [new EmbedBuilder({ title: '✅ Seu Ticket foi criado com sucesso!' }).setColor('Green')],
+          components: [Discord.buttonRedirect({
+            channelId: channel.id,
+            guildId: guild.id,
+            label: 'Ir ao Ticket',
+            emoji: { name: '🎫' }
+          })]
+        })
+        return ticketData
+      })
+      .catch(async (err) => {
+        console.error(err)
+        await channel.delete('Error')
+        await new Error({ element: 'salvar os dados no Database', interaction: this.interaction }).notPossible().reply()
+        return null
+      })
+  }
+
+  async load({ id }: { id: number }) {
+    const ticketData = await ticket.findOne({ where: { id } })
+    if (ticketData) this.options = ticketData
+  }
+
+  async delete ({ id }: { id: number }) {
+    const ticketData = await ticket.findOne({ where: { id } })
+    if (ticketData === null) { await new Error({ element: 'as informações do ticket', interaction: this.interaction }).notFound({ type: 'Database' }).reply(); return }
+    
+    const channel = await this.interaction.client.channels.fetch(ticketData.channelId).catch(() => null)
+    if (!channel?.isTextBased()) { await new Error({ element: ticketData.channelId, interaction: this.interaction }).notFound({ type: 'Channel' }).reply(); return }
+
+    await channel.delete()
+    await ticket.delete({ id })
+  }
+
+  async update ({ id }: { id: number }) {
+    const ticketData = await ticket.findOne({ where: { id } })
+    if (ticketData === null) { await new Error({ element: 'as informações do ticket', interaction: this.interaction }).notFound({ type: 'Database' }).reply(); return }
+    
+    const channel = await this.interaction.client.channels.fetch(ticketData.channelId).catch(() => null)
+    if (channel === null && channel === undefined || !channel?.isTextBased()) { await new Error({ element: ticketData.channelId, interaction: this.interaction }).notFound({ type: 'Channel' }).reply(); return }
+
+    const message = await channel.messages.fetch(ticketData.messageId).catch(() => null)
+    if (message === null) { await new Error({ element: ticketData.messageId, interaction: this.interaction }).notFound({ type: 'Message' }).reply(); return }
+
+    if (this.embed === undefined) this.render()
+    const embed = this.embed
+
+    await ticket.update({ id }, { ...this.options })
+    await (channel as TextChannel).edit({ permissionOverwrites: this.permissions() })
+    await message.edit({ embeds: [embed] })
+    return this
+  }
+}
\ No newline at end of file
diff --git a/plugins/tickets/src/discord/components/Template/OpenTicket.ts b/plugins/tickets/src/discord/components/Template/OpenTicket.ts
new file mode 100644
index 00000000..8958ee84
--- /dev/null
+++ b/plugins/tickets/src/discord/components/Template/OpenTicket.ts
@@ -0,0 +1,14 @@
+import { TicketBuilder } from "@/class/TicketBuilder";
+import { Component } from "@/discord/base";
+
+new Component({
+  customId: 'Open',
+  type: 'Button',
+  async run(interaction) {
+    const ticket = new TicketBuilder({ interaction })
+    const result = await ticket.setOwner(interaction.user.id).render().create()
+    if (result === null || result === undefined) return
+    
+    await ticket.delete({ id: result.id })
+  },
+})
\ No newline at end of file