Customer churn is defined as the loss of customers after a certain period of time.
- Companies are interested in targeting customers who are likely to churn.
- They can target these customers with special deals and promotions to influence them to stay with the company.
This app predicts the probability of a customer churning using Telco Customer data.
- Here, customer churn means the customer does not make another purchase after a period of time.
- The model used : RandomForest
Deployed with HEROKU and powered by STREAMLIT