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Effective Date: [Insert Date]
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At [Alrawda], your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website and services in compliance with the UAE’s data protection laws.
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1. Information We Collect
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When you visit or make a purchase through our website, we may collect the following types of personal information:
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+ - Personal Information: Name, phone number, email address, delivery address, billing address, payment details (credit card or bank account).
+ - Vehicle Information: Your car preferences, purchase history, and vehicle details if applicable.
+ - Communication Data: Any communication with us, including customer service queries or feedback.
+ - Usage Data: Information about how you use our website, such as IP address, browser type, device type, pages visited, and time spent on the website.
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2. How We Use Your Information
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We use the personal information we collect for the following purposes:
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+ - To Process Orders: To process transactions, manage deliveries, and provide after-sales services.
+ - Customer Support: To respond to your inquiries, resolve issues, and provide technical support.
+ - Marketing and Communications: To send you marketing communications about new offers, promotions, or updates related to our products and services.
+ - Personalization: To tailor your experience on our website and recommend products that match your preferences.
+ - Compliance and Legal Obligations: To comply with applicable laws and regulations in the UAE.
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3. Sharing Your Information
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We respect your privacy and do not share your personal data with third parties except in the following situations:
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+ - Service Providers: We may share your information with third-party service providers for payment processing, delivery, IT support, and marketing services.
+ - Legal Compliance: We may share your data when required by UAE law or to protect our rights, property, and the safety of others.
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